Company Name: Musician's Friend
About: Your New Music Hub
The Musician's Friend app is more than just a shopping
tool—it's your gateway to a richer musical experience. Join our community of
musicians and feel the difference of getting the gear you want faster and with
more support than ever.
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Musician's Friend
E-Mail: [email protected]
Website: 🌍 Visit Musician's Friend Website
Privacy Policy: https://www.musiciansfriend.com/pages/policies
Developer: Musician's Friend, Inc.
Protect your data and wallet. We investigate the developer's website (Musiciansfriend.com), verify they're legit, and uncover hidden scams or complaints.
by Gatorjj
So, first of all I have a credit card with this company. I have tried to order online through the app for several months. I kept getting a message that it can not be processed and that I have to call a 1 800 number. I was informed that they are having problems with the app or online orders. For like 2 months now? Really? When I called the number and talked to someone I could barely understand them since the connection was horrible. He began to tell me I could place my order over the phone. Umm..I don’t think so. I was not confident that since I couldn’t even make out what he was saying (not because of foreign accent). This is my 3rd time dealing with Musicians Friend and it has been bad. This is probably one of the reasons they are having to file for bankruptcy. So, I would not recommend this app or to shop with them. I will be canceling my credit card with them and look for another retailer to purchase from.
by 59LPStandard
Good luck with a return or canceling!! Takes forever to get the funds credited back to your account! Great sales staff until the product is not what you expected, possibly damaged, or you have a shipping error. If you have an IT problem, missing rewards points etc, forget youre on your own!! They will however send you multiple links to reset your password. Do yourself a favor although its not much better go to a Guitar Center store, at least there you can speak to someone in the flesh, and get their actual name! Must easier to return, exchange or if youre really pleased theres management there to thanks and pass on the good/bad experience to.
by Memowcat78
This is such a broken app it’s barely usable. The business itself is great. They have a large selection and great deals. The app however is a buggy mess. Searches don’t work well. Anytime I try to view anything on my wishlist it say unavailable even though it is in stock. It crashes constantly. There are many other problems that I don’t want to take the time to list, but it’s a shame because they are a good company and I like to give them my business, just not through the app.