Kris+ Status

Last Updated on 2026-04-16 by Singapore Airlines Limited

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Most reported problems

66.7%

Not working

33.3%

Reported Issues:

Winnie:

the app is not loading partners

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solution

ROSALIND LEE:

Not able to download kis plusapp

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solution

Common Kris+ Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Kris+ network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Kris+ App
1. On android, goto Settings » Kris+ » click [Force Stop]

Clear Kris+ App Cache and Data:
1. On android, goto Settings » Apps » Kris+ » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Kris+.

On android, goto Settings » Apps or Manage Apps tab.
Click Kris+ » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Kris+ » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kris+

E-Mail: [email protected]

Website: 🌍 Visit Kris+ Website

Privacy Policy: https://www.singaporeair.com/en_UK/privacy-policy/

Developer: Singapore Airlines Limited

Jul 02, 2025, 03:48 PM
a iOS user from Tampines New Town, Singapore reported problems with Kris+ : Login
Jun 13, 2025, 02:51 PM
a iOS user from Graz, Austria reported problems with Kris+ : Not working
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