Krispy Kreme Status
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Problems reported in the last 24 hours
📋 26 Reported Issues:
I haven't been able to accumulate awards for over a year now. And my birthday reward isn't showing up on my app either. I uninstalled and reinstalled the app.. I have done a force stop and updated the app. Nothing works. My app has said "1 more credit for free donut" for almost 2 years now.
my rewards will not open
Facebook login doesn't work.
When I click on SCAN I get the message "Uh oh! Endpoint request timed out. I installed the new update and cleared the cache but nothing worked. The app was working last week.
Unable to apply today’s promo code while using the rewards app. Keep getting the technical difficulties popup whenever I close the app and reopen it to use the promo code taxbreak.
Try going directly to Krispy Kreme's website to access rewards and order.
I am able to open the app and even access my rewards card but it’s glitchy. My account balance randomly dropped to $0 without me using it so I’m having to pay out of pocket when I ship. Also, the add funds feature is locked.
I haven't been able to open the Krispy Kreme app for over 2 weeks. I usually pay with the app, but have not been able to do so because of this issue. I have almost $20 in there. I want my money back.
App says there is a bug. I have Uninstaller and reinstalled Bought 3 dozen and was unable to add to my rewards
App crashes won't start up. Re installed still will not work. Says there is a bug re-upload when its fixed
App never starts up. Screen pops up but crashes. Deleted and reinstalled. Same problem. Been several weeks
App crashes and can't log in. Start and restart App it does not work. This has been going on for awhile.
App crashes on startup. Error says there is a bug and to try opening the app after the developer fixes the problem. I've uninstalled and reinstalled. Still doesn't work. This has been going on for at least a couple weeks.
I cannot get my app to open up. I uninstalled it and installed it again but I still can't get it to open up.
I can't login using the app. It keeps saying error, technical problem. This has been going on for at least three weeks. I couldn't get my birthday gift and can't access my rewards
App won't open. I've Uninstalled the app and re downloaded. It still does not work.
App keeps crashing on startup. Won't allow you log in and. When you do happen to get to the login screen it crashes again.
Appt keeps crashing start to sign incrashes or sometimes can't open up.app
Cannot login or reset password. Rewards have vanished. Facebook login not working at all
Keep getting Error when trying to redeem rewards
Log in to app, it flashes that it’s logged in and then says log in screen again
I can log in but then it crashes and sends me back to log in!! I have deleted the account, re-installed it, still the same thing happens. I switched off my phone and turned it back on again - still happening - help x
I have tried numerous times to get help signing in. There are many tickets for IT assistance. Can you just delete my account and let me start over. This has been going on for over a year and I just get the run around. It says log in with FB but that does not work either Mary Brattain
There is no doughnut menu showing up
My Krispy Kreme app will not allow me to log in, saying technical difficulties but it works if I log onto another phone.
I can't log in it says technical defficulties but the app works on my sisters phone
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Developer: Krispy Kreme
‼️ Outages Happening Right Now
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Apr 16, 2025, 05:07 AMa user from Roanoke, United States reported problems with Krispy Kreme : Login
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Mar 05, 2025, 10:49 PM
a user from Lancaster, United States reported problems with Krispy Kreme : Login
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