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Are you having issues? Select the issue you are having below and provide feedback to Krispy Kreme.
By Loni waddell 1 month ago
I haven't been able to accumulate awards for over a year now. And my birthday reward isn't showing up on my app either. I uninstalled and reinstalled the app.. I have done a force stop and updated the app. Nothing works. My app has said "1 more credit for free donut" for almost 2 years now.
By kieran lynch 5 months ago
my rewards will not open
By Michael Colon 8 months ago
Facebook login doesn't work.
By Ancel T Lewis 11 months ago
When I click on SCAN I get the message "Uh oh! Endpoint request timed out. I installed the new update and cleared the cache but nothing worked. The app was working last week.
By Christian Beltran 1 year ago
Unable to apply today’s promo code while using the rewards app. Keep getting the technical difficulties popup whenever I close the app and reopen it to use the promo code taxbreak.
By Anonymous 1 year ago
Try going directly to Krispy Kreme's website to access rewards and order.
By Queen Smalls 1 year ago
I am able to open the app and even access my rewards card but it’s glitchy. My account balance randomly dropped to $0 without me using it so I’m having to pay out of pocket when I ship. Also, the add funds feature is locked.
By Michelle Hansen 1 year ago
I haven't been able to open the Krispy Kreme app for over 2 weeks. I usually pay with the app, but have not been able to do so because of this issue. I have almost $20 in there. I want my money back.
By Pam Bowman 1 year ago
App says there is a bug. I have Uninstaller and reinstalled Bought 3 dozen and was unable to add to my rewards
By Pia 1 year ago
App crashes won't start up. Re installed still will not work. Says there is a bug re-upload when its fixed
By Edward Wilson 1 year ago
App never starts up. Screen pops up but crashes. Deleted and reinstalled. Same problem. Been several weeks
By Denise Glenn 1 year ago
App crashes and can't log in. Start and restart App it does not work. This has been going on for awhile.
By James 1 year ago
App crashes on startup. Error says there is a bug and to try opening the app after the developer fixes the problem. I've uninstalled and reinstalled. Still doesn't work. This has been going on for at least a couple weeks.
By Evelyn Henson 1 year ago
I cannot get my app to open up. I uninstalled it and installed it again but I still can't get it to open up.
By Ann Smith 1 year ago
I can't login using the app. It keeps saying error, technical problem. This has been going on for at least three weeks. I couldn't get my birthday gift and can't access my rewards
By Chuck Carver 1 year ago
App won't open. I've Uninstalled the app and re downloaded. It still does not work.
By Timothy 1 year ago
App keeps crashing on startup. Won't allow you log in and. When you do happen to get to the login screen it crashes again.
By Elizabeth Reading 1 year ago
Appt keeps crashing start to sign incrashes or sometimes can't open up.app
By Lisa Bishop 1 year ago
Cannot login or reset password. Rewards have vanished. Facebook login not working at all
By Thalia Hobson 1 year ago
Keep getting Error when trying to redeem rewards
By Ellen martin 1 year ago
Log in to app, it flashes that it’s logged in and then says log in screen again
By Amanda 1 year ago
I can log in but then it crashes and sends me back to log in!! I have deleted the account, re-installed it, still the same thing happens. I switched off my phone and turned it back on again - still happening - help x
By Mary Brattain 1 year ago
I have tried numerous times to get help signing in. There are many tickets for IT assistance. Can you just delete my account and let me start over. This has been going on for over a year and I just get the run around. It says log in with FB but that does not work either Mary Brattain
By Debra Williams 1 year ago
There is no doughnut menu showing up
By JuWan Evans 1 year ago
My Krispy Kreme app will not allow me to log in, saying technical difficulties but it works if I log onto another phone.
By Tahirah 1 year ago
I can't log in it says technical defficulties but the app works on my sisters phone
- App not working for some users
- Difficult to sign up for rewards program
- Sign in with Apple not working
- Apple not remembering keychain generated password
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Complete guide to troubleshoot Krispy Kreme app on iOS and Android devices. Solve all Krispy Kreme app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Krispy Kreme Doughnut Corporation, developers of Krispy Kreme.
100% Contact Match
Developer: Krispy Kreme
E-Mail: [email protected]
Website: Visit Krispy Kreme Website
The Krispy Kreme® app is filled with tons of delightful surprises! • Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up!