Krispy Kreme app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️

Something else
29.5%

Login
28.4%

Not working
20.5%

Crashes
14.8%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Krispy Kreme Problems 😠👌🔥

- App not working for some users

- Difficult to sign up for rewards program

- Sign in with Apple not working

- Apple not remembering keychain generated password

  26 Reported Issues: 😵🆘🛟🚨📢

Loni Waddell
2024-03-01

I haven't been able to accumulate awards for over a year now. And my birthday reward isn't showing up on my app either. I uninstalled and reinstalled the app.. I have done a force stop and updated the app. Nothing works. My app has said "1 more credit for free donut" for almost 2 years now.

Kieran Lynch
2023-10-23

my rewards will not open

Michael Colon
2023-07-19

Facebook login doesn't work.

Ancel T Lewis
2023-04-19

When I click on SCAN I get the message "Uh oh! Endpoint request timed out. I installed the new update and cleared the cache but nothing worked. The app was working last week.

Christian Beltran
2023-04-18

Unable to apply today’s promo code while using the rewards app. Keep getting the technical difficulties popup whenever I close the app and reopen it to use the promo code taxbreak.

Anonymous
2023-04-16

Try going directly to Krispy Kreme's website to access rewards and order.

Queen Smalls
2023-04-15

I am able to open the app and even access my rewards card but it’s glitchy. My account balance randomly dropped to $0 without me using it so I’m having to pay out of pocket when I ship. Also, the add funds feature is locked.

Michelle Hansen
2023-04-14

I haven't been able to open the Krispy Kreme app for over 2 weeks. I usually pay with the app, but have not been able to do so because of this issue. I have almost $20 in there. I want my money back.

Pam Bowman
2023-04-13

App says there is a bug. I have Uninstaller and reinstalled Bought 3 dozen and was unable to add to my rewards

Pia
2023-04-12

App crashes won't start up. Re installed still will not work. Says there is a bug re-upload when its fixed

Edward Wilson
2023-04-11

App never starts up. Screen pops up but crashes. Deleted and reinstalled. Same problem. Been several weeks

Denise Glenn
2023-04-11

App crashes and can't log in. Start and restart App it does not work. This has been going on for awhile.

James
2023-04-09

App crashes on startup. Error says there is a bug and to try opening the app after the developer fixes the problem. I've uninstalled and reinstalled. Still doesn't work. This has been going on for at least a couple weeks.

Evelyn Henson
2023-04-07

I cannot get my app to open up. I uninstalled it and installed it again but I still can't get it to open up.

Ann Smith
2023-04-04

I can't login using the app. It keeps saying error, technical problem. This has been going on for at least three weeks. I couldn't get my birthday gift and can't access my rewards

Chuck Carver
2023-04-03

App won't open. I've Uninstalled the app and re downloaded. It still does not work.

Timothy
2023-04-02

App keeps crashing on startup. Won't allow you log in and. When you do happen to get to the login screen it crashes again.

Elizabeth Reading
2023-03-31

Appt keeps crashing start to sign incrashes or sometimes can't open up.app

Lisa Bishop
2023-03-22

Cannot login or reset password. Rewards have vanished. Facebook login not working at all

Thalia Hobson
2023-03-02

Keep getting Error when trying to redeem rewards

Ellen Martin
2022-11-18

Log in to app, it flashes that it’s logged in and then says log in screen again

Amanda
2022-07-25

I can log in but then it crashes and sends me back to log in!! I have deleted the account, re-installed it, still the same thing happens. I switched off my phone and turned it back on again - still happening - help x

Mary Brattain
2022-06-21

I have tried numerous times to get help signing in. There are many tickets for IT assistance. Can you just delete my account and let me start over. This has been going on for over a year and I just get the run around. It says log in with FB but that does not work either Mary Brattain

Debra Williams
2022-06-19

There is no doughnut menu showing up

JuWan Evans
2022-06-03

My Krispy Kreme app will not allow me to log in, saying technical difficulties but it works if I log onto another phone.

Tahirah
2022-05-27

I can't log in it says technical defficulties but the app works on my sisters phone

Showing 1-26 of 26

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Developer: Krispy Kreme




About this app

The Krispy Kreme® app is filled with tons of delightful surprises! • Sweet Rewards!  Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up!