Tactacam REVEAL app not working? crashes or has problems?

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⚠️ Most reported problems ⚠️
Something else
73.4%

Login
10.9%

Account
6.3%

Not working
4.7%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
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Laura J Comai:

my pics start to come in the app and then disappear and cannot be viewes

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James Angel:

Tacticam requested login…..gave correct username and password. Tacticam would not except, then would?

📋 47 Reported Issues:

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Jay 2024-11-03

Screen is black on app. Tried to uninstall and reinstall. Login just spins.

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Christopher Smith 2023-10-22

Will not open pictures. States this is your reveal feed, but you do not have photos yet. When I have been having photos for 2 months.

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Robert Breeden 2023-10-07

my reveal tactacam will not check in on my android

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Brad 2023-09-20

App is not working after update to updated to iOS 17. Screen is totally black.

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Joe Coleman 2023-09-19

Update iPhone to iOS 17 now all I have is a black screen on app

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Randy Coleman 2023-09-19

Black screen after 17.0 update

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Rodney Baumann 2023-08-12

can't get camera to turn on ,have new batteries in the old died before I could get them changed. Reveal X

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Rodney Baumann 2023-08-12

can't get camera to turn on ,have new batteries in the old died before I could get them changed.

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Gary Drinkwater 2023-03-14

My tactacam has worked great for a year, going months on batteries. Now my batteries are only lasting about 4 days per change. I,m using energizers as always and have received only 19 pictures. What's wrong?

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Stanley. R Judy 2023-01-07

Have two cameras one is working fine the other want send pic to my phone new battery new SIM card why has it stopped? I have reset app on phone. Just purchased this camera in October so it’s new . Can I return and get a replacement camera. Please respond ASAP

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Charlie 2022-11-28

I get notifications about a new pic but when I open app and pull down for it to download, it throws a box down that says network error unauthorized. The cameras have just been out in the field one week. Help please

D
David Mastin 2022-11-27

Cannot access cameras when in app. Comes up network error unauthorized user. Been using the app with 2 gen 2 X Reveal cameras but today nothing

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Ryan Pizzolato 2022-11-21

Network Error unauthorized

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Jeff Hensley 2022-10-31

my app is frozen. It just says waiting.

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James Jackson 2022-10-26

I cannot access the site. It’s just blank. How do I resolve this issue?

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Germain Pellerin 2022-10-23

I put in for video on a couple of pic it says success you have 6 of 50 you will get your video on the next check in but I have not gotten any videos for over 2 weeks that I ask for. Please advise

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Martin Andersen 2022-10-19

ciannot connect with camera. I Phone was trying to get to set up location services i didnt buy into it and it locked-up . this is frustrating or my batteries are low. What do I do?

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Greg Butler 2022-10-08

Waste of money bought two got 400 and some pictures each and they won’t load my phone I’ve tried everything service and battery Sd cards

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Stacy Cantrell 2022-09-22

Batteries got down to 20% and it stopped sending pics/videos. A month later I went and replaced the batteries with new ones, The app on my iPhone will not refresh and it stills shows 20% on the batteries and the SD Red light will not go off or turn back green even after I deleted all 4001 photos and 200 + videos and re-formatted the SD Card.

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Brad Johnson 2022-09-18

I cannot get my subscription to connect to my phone. This is not good been trying for 3 days I need to return this garbage

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Josh Nix 2022-09-18

After I connect my Tactacam 6.0, I try to control the camera through the app and the camera either freezes or the app crashes and connection is lost and so is all footage shot. I am using an IPhone 12 pro max and should have no problems. Is this an app problem, a tactacam problem, or what else?i would love to resolve this issue as i purchased the cam for hunting. If this does not work the camera is a $300 useless purchase. I need solutions and fast. Thanks for your time.

A
Andy Fisher 2022-09-10

Lock the camera review X2.0 last September worked fine until I just had a disabled went to reenable last month won’t send pictures to my phone got a new iPhone matched Wi-Fi to my phone message comes back no Internet service Set camera and attack to cam cost me $29 for them to look at it thought they were going to fix it never fixed problem still won’t send pics and when you call phone number for tactacam all you get is put on hold never get to talk to anyone was on hold on day for two hours and still never talked to a person

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Jason Johnson 2022-09-01

Hello, I go to turn on the camera the light flashes a couple times and it shuts itself off. I put brand new batteries in the camera twice and it still doing the same thing. However, when I turn it to set up mode it shows full battery and it stays on. It is just when I go to switch it on it turns itself off. I saw another person had the exact same issue. Jason

D
Donnie Sullivan 2022-09-01

Well, I was thinking about purchasing one but with all these problems and apparent lack of support..adios, not falling for another Chinese pos.

M
Mitchell Arnold 2022-08-31

Why are we all having problems since this firmware update. Seems like your gonna lose a lot of business goofing off going back and forth with emails about did you check the batteries. Duhhhhhhhh. Come on tac cam make good on this

S
SSantore 2022-08-16

App keeps closing. My phone says the app has a bug, and to update when the developer fixes it... It's getting a bit ridiculous

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Bruce Doyle 2022-08-15

Tactacam worked fine until I installed a new set of batteries. Now it will not pick up a signal in the same location it was in before. It does indicate full charge.

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Joey Gregory 2022-08-05

I go to turn on the camera the light flashes a couple times and it shuts itself off. I put brand new batteries in the camera twice and it still doing the same thing. However, when I turn it to set up mode it shows full battery and it stays on. It is just when I go to switch it on it turns itself off. On my app it shows 1% Battery life for that camera. Although the date is from 3 months ago on the app, almost like it has not connected to the app. Please help

C
Carlos Trillo 2022-08-02

Camera status shows unknown, hard to connect during setup, showed black screen several times before I finally got the phone to show in the app what the camera was seeing. Not impressed thus far

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Rod 2022-07-27

Camera has worked great for a month. July 5th 2022 the batteries were weak so I changed them with the Tactacam rechargeable battery and solar pack. Powers up 100%. Now it won't send pictures to my phone. I have done the wifi hookup and it recognizes my phone but no pictures sent. All it says is network issues or no signal. Seems to me it isn't worth $13 a month and to think, I bought a year's package. Come on Tactacam, fix the network with a update.

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Gerald Wall 2022-07-24

Can’t get pictures to send to my phone. I have 3 other cameras that are working properly

R
Ryan Weber 2022-07-22

My camera connects to my phone and app fine but I can’t get service with the SIM card my other camera connected and works great I have moved my camera a bunch different places but can’t get signal . Did my SIM card bad ? Bought last year first time using it this year

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Earl Smith 2022-07-22

My camera was working fine until a couple days ago. Now I can’t get the app to open on my I-phone.

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Mark 2022-07-21

It shows my camera but when I go to the app it says battery signal and memory is unknown

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Bobby Padgett 2022-07-16

My app is only showing a black screen. I have 3 cameras that are on the app and i can't see anything.

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Boyd Robertson 2022-07-14

Tactacam app shows a black screen. I have 4 active cameras .

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Phillip J Bliss 2022-07-14

The app just quit. I tap icon and it just gives the normal green start screen but never does anything. Has worked flawlessly until today. It's not the cameras. Only the app

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Jermey Barbour 2022-07-13

I’m having problems connecting to my service. I have an iPhone with ATT service, but can’t seem to connect to my Reveal XB camera.

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Brad 2022-07-08

The app is not working. I open and it looks like it’s going to work but then goes to a black screen. No inputs or nothing.

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Scott 2022-07-07

Camera is taking pictures but won’t send to my phone.

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Mark E Adams 2022-07-04

The app is not opening. I have to un-install and re-install. Be4 it will open. Then it won't open again

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Roger Bottoms 2022-06-22

My app has stopped working. There is a message but it disappears before I can read it.

D
Douglass Heins 2022-06-20

App won't open. I restarted my phone and I did a Force Stop in my App Settings, still nothing. Now what?

C
C. Bret McMahen 2022-06-16

intermittent photos, somedays it works some days it doesn't. it will take a test picture and then miss a follow-up picture. very unreliable at this point. I sang your praises but now I'm not

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John 2022-05-21

Cameras just stopped working.

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Larry Conley 2022-05-06

I have recently changed phone providers. I have left Verizon and now have AT&T. Since I switch carriers, I am not getting pictures from the camera. How do I fix this issue?

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Robert Pelkey 2022-04-21

App isn’t loading on my phone

Showing 1-47 of 47 reported issues:

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