JusTalk Kids Status
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problems reported in the last 24 hours
Summary of JusTalk Kids Problems 😠👌🔥
- Silent notification when ipad is locked
- Games are rigged
- Hangs up on calls after 30 minutes
- Can't show videos, only photos
17 Reported Issues: 😵🆘🛟🚨📢
I have download app for my daughter. Her friend video called& can hear my daughter but she cant hear the caller. The settings are all on… how to resolve?
A green glitch in the middle of screen
This app does not leave me save a video my dad sent me. I am on an android tablet and the video he sent me was FIRSTLY made on his Iphone. So he made the video then went into your app THEN sent it to me! The only option I had was to forward :(( !!! Also when I try to take a picture using justalk kids , I can only have the camera of my face cuz i will not flip it just kinda pauses/ crashes anyways BYE
I need a solution for JusTalk Kids. The app always says connecting but never connects. When I send messages, there is a red exclamation mark. My internet is perfectly fine. I am on a Chromebook, so I don't know if the app is even supposed to be working. I have tried restarting my Chromebook and updating ChromeOS and everything!! I really hope I find a solution soon, because my daughter wants to call her friend.
Hi, my question is why wont Justalk kids let me screen share
Created a new account .. trying to connect to existing users but they don’t appear when adding them even though I’d is spelt correctly. How do I connect this new account to existing users please ? Frustrated
Non of the games ie Ludo Win, Hexegon Fight ect wont load! Hexagon fight instantly crashes. Ludo Win attempts to load but never shows the players and when you click "play" nothing happens
Amazon hd10 tablet and justalk app notifications problem?? Hello I getting no message or calls notifications on my amazon tablet HD10 while using a justalk kids app.. which is a WiFi communication app I installed for my son.. I can receive call notifications from my son on my Galaxy phone.. with the other justalk adults app I installed on mobile .. my son can only receive calls if he call me and I then ring him back on the amazon hd10 table. Once he as bootup up the justalk kids app?? I tried all available settings in the amazon tablet and in the justalk apps setups nothing worked. Hopefully someone have answered for this call and message notifications problem. Many thanks
Hi when i go to comment on a photo, i click the comment button but nothing happens. I have a chromebook and wondered if this might be the reason? please help as i really want to comment on my friends pics Betsy
Microphone nor camera are working on this app this app is terrible you can only text friends on a chromebook .
when i call my friend on video on my chromebook crashes and reloads the app and has never worked. also the games are basically rigged and when i tap the photo icon none of my photos show up on the bottom of the screen.
Updated the Just Talk Kids app on my daughters Chromebook. Every time she tries to video call a friend the call crashes the entire app. it logs her out completely. OR it disconnects and her friends see "user unavailable". HELP. How do we fix??
Just installed the app. Text and photographs work. Voice messages from my grandson play but no sound. Pencil doodles won't send. I can find no user instructions anywhere.
When a call connects it crashes straight away
App is unable to send messages even after we updated it.
on incoming video calls a doorbell sound keeps dinging. I am using Samsung A70 and the call is coming from ipad
When sharing clips from Facebook or YouTube, they will not open, error pops up.
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Common JusTalk Kids Problems & Solutions. Troubleshooting Guide
Complete guide to troubleshoot JusTalk Kids app on iOS and Android devices. Solve all JusTalk Kids app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Jus, developers of JusTalk Kids.
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Contact e-Mail: [email protected]
Parents and guardians help their kids to create a JusTalk Kids account by setting a JusTalk ID through the bottom of the signup page. - Your child’s JusTalk ID won’t be recommended to any other users on JusTalk or JusTalk Kids! - Share daily moments or the best moments from your calls/chats with your family and friends on your JusTalk Kids Moments. - Doodles, stickers, and photo sharing: help kids creatively express themselves and learn new things during calls! - Voice and video recording: save a memorable childhood forever! - Start a live video chat to help kids share their favorite moments with loved ones in voice calls. - Enjoy group calls with up to 50 family members at once. - Send and receive photos, instant video or voice messages, emoji, stickers and more on chats. - Watch all family-friendly videos on KidsTube. Moreover, all personal data is never shared with any third party. - Subscribe to JusTalk Kids to unlock all premium features. - JusTalk Kids offers monthly and yearly subscriptions. Prices are in U. S. dollars, may vary in countries other than the U. S. - Payment will be charged to iTunes Account at confirmation of purchase. - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. - Account will be charged for renewal for the same plan length at the same price within 24-hours prior to the end of the current period. - Subscriptions may be managed by you and auto-renewal may be turned off by going to your Account Settings after purchase. *Data charges may apply. Kids cannot receive friend requests on JusTalk Kids app at all, and they will not receive messages, or calls from strangers unless they add the parents-approved person first. - Guardians can control kids’ access to all social features by setting a 4-digit passcode for them. - NO harassment from strangers. Discover the world, learn something new or simply have fun! - Your child uses JusTalk Kids to video call and a message over Wi-Fi or on-the-go (2. 5G/3G/4G/5G)*. - Parents and other family members can chat with their kids through their existing JusTalk app. - Make unlimited international calls to a parent on a smartphone or tablet. Kids cannot receive friend requests on JusTalk Kids app at all, and they will not receive messages, or calls from strangers unless they add the parents-approved person first. - No phone number is needed. JusTalk Kids is a SAFE video calling and messaging app designed for kids to connect with family and close friends from their tablets or smartphones. - NO harassment from strangers. JusTalk Kids is supported to use on different operating systems and all kinds of device sizes no matter it’s a smartphone or tablet. Children's (and all users’) personal information (including calling and messaging data) is end-to-end encrypted. It's split into multiple random paths which ensures it can’t be monitored or saved by servers. Check with your carrier for details. We're always excited to hear from you! Please feel free to contact us via email: kids@justalk.
