Contact Edifier Connect Support
Company Name: BEIJING EDIFIER TECHNOLOGY CO.,LTD.
About: 漫步者系列蓝牙耳机配套APP，通过丰富的人机界面，向您展示更多产品中的隐含功能，进一步提升产品的价值和可玩性。针对部分产品更提供了固件升级选项，让您的产品随时能摇身一变，升级换代。.
Edifier Connect Customer Service 💢
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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BEIJING EDIFIER TECHNOLOGY CO.,LTD.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Edifier Connect Website
Privacy Policy: https://www.edifier.com/cn/instruction/ECPrivacyPolicy.html
Developer: Edifier International Limited
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3 Most reported problems 😔💔
Let Down
by Wouldntyouliketoknow🖕
These headphones and the app are a huge let down. I have had several bad experiences with sudden powering down, to reconnect issues. They randomly power off and having to forget the device on my iphone 15 pro max, so they can re-establish connection. These over ear headphones are weak in terms of sound control and volume being to low in my opinion. No mic control to speak of in the app, and there is no way to turn the microphones off. So for all you know this device is recording your conversation every time you power it on. Not ideal for privacy/security, they really need to go back to the drawing board on these. That is the reason for the not so possitive review. On the other hand these headphones have amazing battery life and charging capabilities. I just hope they can figure out the volume issue and microphone issues in the app and the headphones. The noise cancellation is decent but not perfect, the ambient noise function sounded like static, and the gamer mode did imrove latency issues.
Does not save the settings
by OutroNickTosco
I find it quite inconvenient that every time I open the app, I have to go through the process of configuring it since it fails to save the settings I defined. Specifically, the behavior of the button to disable noise cancelling consistently reverts back to "Ambient sound," which can be frustrating. Additionally, the "Shutdown timer" feature is perplexing as it powers off the headphones while I am still in the middle of enjoying my audio, which doesn't make any sense. I hope the app developers address these issues promptly to enhance the overall user experience.
App bad
by A.Yeap
Bad app, widget doesn’t work, app rarely pairs and has no option for manually connecting, appears to require data connection to use, have to connect through app to adjust the ambient sound options, and the most recent update seems to have really broken things more. The earbuds sound great and the features work well when the app is working, but one bud is already having a hard time charging. The Chinese language support and agreement pages are not reassuring. Can not check battery of the case, only of the buds when they are in use not in the case.
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