The BlackBerry® UEM Client integrates iOS devices (iPhones and iPads) with your
organization’s enterprise mobility management (EMM) software: BlackBerry UEM
or BES®12. Once activated, the BlackBerry UEM Client enables: • Secure
access to work email, calendars and contacts • View adminis...
Ideal solution for enterprise access
My agency just switched from mobileIron to this system, and so far I’ve got 15 users set up and loving it. First things first: my agency runs its own UEM server and tested this and developed SOPs for a year. Then they pushed the SOPs to us in the field and advised us to test it out for a couple of months with non-VIP users and develop our own plan of implementation. Then we rolled it out. Getting the first device online took two days, but now I can provision a device and get a user’s PKI certs loaded in a matter of minutes. We can reset the device remotely, wipe work data remotely, and even control device policy and push apps to the devices. Far better than mobileIron in every aspect once you learn its quirks- absolutely no bugs once it’s set up properly. A lifesaver!
The entirety of Blackberry UEM is just awful. So many separate apps. And logging in passes you back and forth through several of them. And that’s when it works. Often login fails. Often initial setup fails. Often activation keys are rejected. If it works, accessing email is slow - it takes up to 45 seconds just “connecting” before any emails begin to download. The login is cumbersome, and the suite of apps don’t support Face ID-only login: every time the app restarts, you need to enter your password. And not your work domain password, oh no - it’s a separate password just for Blackberry UEM. And you can be sure you’ll have to change that password out-of-sync with when you change your domain password. If your workplace uses Blackberry UEM then I guess you’re stuck with this, but man. It’s awful. There’s a reason why this app has 1.5 stars on the App Store. I’ve recently upgraded to iOS 13 and the app has stopped working entirely.
Works well in spite of arduous configuration
The configuration was time-consuming and required multiple attempts. It finally was successful with some hand-holding from the local IT support at work. We believed Touch ID from the App Store had to be disabled for a successful install. In general, the application and services are an improvement over the Good application. The user interface colors are muted relative to Good (couldn’t stand the red). No issues after a few days. No issues with battery usage, either. I turned off unnecessary notifications and there is a battery-saving mode within the app itself. I don’t understand the low ratings, which prompted me to write this review.
Broken and counterproductive
Just downloading the app and setting up an iPad with this for the first time has maybe a 20% success rate to complete without major issues. We have experienced a variety of simple issues from not recognizing devices, and arbitrarily removing permission to access some apps, to more major issues like deleting accounts causing the iPad to completely wipe. If you have any say in what app your company decides to use, and you willingly choose this, you have only your self to blame when no one comes to the break room to have birthday cake with you... because they all hate you for making them use this broken app.
Awesome app. Answer to my prayers
I’ve been struggling because I couldn’t get to my work email and calendar on my phone. Now with this app the setup was smooth and seamless, I had everything installed on my phone in under 15min. I’m accessing mail, calendar, and address book in a sandbox app on my phone that looks and works just like the native apple mail app. I’m also getting Alerts on my phone when calendar appointments and emails arrive. I can feel my productivity increase already. ************ 3 weeks into using the app and still loving it. My current issue is that in the calendar app. No matter which day I select it always shows the current time marker.
Worst app ever
The blackberry apps do not load properly. I finally got this to work but then the next time i accessed the app, it went through the authentication process like i hadn’t put my credentials in. And it did it every time i accessed the apps. I would close the app and access blackberry access or blackberry connect and it would open. Makes no sense. Now it won’t open at all. Screen is white when i try and open any bb app. You guys need to work this out. Totally frustrating and time consuming just to get a look at an email.
App decent boat crashes frequently
Hopefully somebody from BlackBerry team will read this as it challenging to get through to their online or phone support. This is the 2nd or 3rd Time in a month my blackberry UEM Clyatt has suddenly crashed and then I spent over an hour with my company is technical support to try to get it reinstalled after much effort to do so! Blackberry Ream: PLEASE fix this app to be far more stable for enterprise client usage!!
Activation incredibly unreliable, terrible experience
Seems like UEM Client deletes most of its policy objects, then hasn’t the sense to fetch them again when it detects them as missing, resulting in an install that breaks all apps that depend on the missing objects. I’m on my fourth activation, always breaks after a few days. BlackBerry are supposedly “on it”, but people have been reporting problems that seem to match this description for a very long time. A significant number of colleagues have the exact same problems I have.
Slow, Slower, Slowest
I have to use this tool as it is the only approved mobile email client we have, but if you are just looking - KEEP looking! The tool will give a notification that you got an email - shows sender and part of the title. When you open the app to see the email, the fastest I have ever gotten to see the note is 3 minutes. Typically closer to 5 min... the note I am waiting on now is now 7 minutes and it is still not loaded... Just says “Connecting”
I miss how the Good App was so good!
Blackberry for iPhone app is terrible. It’s slow, doesn’t sync up my passwords, and I request badge notifications and out of nowhere that stopped working. Was thinking of uninstalling and reinstalling but after reading the negative comments of those that did I’ll live without the badges. BlackBerry had. Terrible product before and took the Good App after acquiring it to the dumps. Bad bad bad BlackBerry.
A developer could not deliberately make a worse application
This is the worst application I have ever had to use on any platform. I have tried multiple times to activate the application and it keeps erroring out. This is despite having deleted and reinstalled many times over the past couple of years. I suspect it has something to do with the latest iOS upgrade and BlackBerry not being compatible – again.
Obtuse sign-on and password expiration issues
A frustrating application that will expire your password and require you to obtain a new license. Then for no reason at all your password will no longer work and you’ll have to go through the relicensing again. There are many more issues when actually using the product but that’s for another review.
Absolute garbage app! You’ll get notified you have an email, be able to see that you received an email, but then the body of the email won’t load! This leaves you with being able to see who sent you an email and the subject line...but no idea what the email actually says. This app is just as terrible as their phones were.
Kills your Watch and Phone
As a very tech savvy iOS user, I was shocked at the OVERREACHING and locking down of my phone and Apple Watch required for this to work. The Device Policy management used by my IT department made my Apple Watch inoperable without unlocking my phone first, LAME. In addition the app itself on my phone required ridiculous password requirements which also ruin the user experience. No thanks
Fails to deliver on promise
This app and its companion apps promise access to work email, calendars, etc. What it actually delivers is having to remove and reinstall the app through corporate IT every time there is any iOS update or even the smallest update on the corporate IT side. I have had to re-install the whole family of apps weekly for the last two months.
No. BlackBerry UEM Client does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 539 User Reviews sourced from the Appstore and the appstore cumulative rating of 1.7/5 . Justuseapp Safety Score for BlackBerry UEM Client Is 14.8/100.
No. BlackBerry UEM Client does not seem legit based on our analysis. This conclusion was arrived at by running over 539 BlackBerry UEM Client User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for BlackBerry UEM Client Is 14.8/100.
BlackBerry UEM Client works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.
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