Correios Status

Last Updated on 2023-12-13 by ECT - Empresa Brasileira de Correios e Telegrafos

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Common Correios Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Correios app on iOS and Android devices. Solve all Correios app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Correios iPhone Issues and Solutions

Correios iOS app crashes, not working, errors
Correios iOS app network issues
Correios on iOS has black/white screen

Correios Android App Issues and Solutions

Correios has errors/crashing/not working
Correios server network connectivity issues
Correios has black screen

Correios iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Correios app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Correios app crashes or not working on Iphone (iOS):

Close and restart the Correios app on iPhone
Update Correios app to the Latest Version for iOS
Uninstall and reinstall Correios iPhone app
Update your iPhone to the latest iOS version

Fix Correios on iPhone unable to connect to server/internet connection issues::

To resolve Correios network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Correios black/white screen (blank screen) on iPhone:

Follow the Correios iOS app troubleshooting guide Here →

Correios Android App Issues and Solutions

Fix Correios not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Correios app issues:

Force Stop the Correios App
1. On android, goto "Settings" » click Correios app. » click "Force Stop".

Update Correios to the latest version on PlayStore

Clear Correios App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Correios app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Correios.

Fix Correios unable to contact server/ Correios internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Correios » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Correios » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Correios on android.

Solve Correios black/white screens issue on Android:

Follow the Correios android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ECT - Empresa Brasileira de Correios e Telegrafos, developers of Correios.

About this app

O aplicativo oferece soluções simples, confiáveis e intuitivas de autoatendimento para facilitar o seu dia a dia. *Simulação de Preços e Prazos de encomendas nacionais e internacionais. *Rastreamento - Acompanhe suas encomendas e receba notificações em tempo real. *Pagamento Despacho Postal e Tributos - Pague pelo APP e agilize suas operações na Alfândega. *Postagem de encomendas - Adiante seus envios de SEDEX e PAC realizando o pagamento via cartão de crédito. *Busca Agências - Saiba onde encontrar a agência mais próxima. *APP this app Celular - Consulte seu saldo ou faça recargas. *Minhas Mensagens - Receba faturas, boletos e outras notificações de forma segura em sua Caixa de this app Digital. Baixe o App, e se precisar de ajude acesse o nossos canais de atendimento. this app. com. br/falecomoscorreios/central-de-atendimento.