desertcart Reviews

desertcart Reviews

Published by on 2021-05-14

Over the years, we have been asked for many things by our customers. Purple
unicorns, artificial ab enhancers, the bestselling novel called “How to rock a
mullet in the 21st century”. Most important of all was the question that
when on God’s green earth will you people launch an app. S...

Table of Contents:
1. Reviews
2. Is it Safe?
3. Is it Legit?
4. App not working?
5. Report Issue

desertcart Reviews

  • By

    The app to one of the website online stores is finally here!

    Been waiting for the desertcart app for a long time coming and glad that it’s finally out. Love the interface and versatility of the app, only encountered minor bugs so far and it’s great that there’s a feature to report those nasty fellas. The Monster Garage Sale tab looks really interesting but I guess the app needs more data on my interests to curate items that I would actually want to purchase. Can’t wait to purchase and track my orders directly from the app. Hats off to the developers, hope to see some good version updates soon.

  • By

    Fake company, fake app, no availability of products

    I recommend you do not order from this application. They have a team of liars and the listed products are not actually available. After waiting for two weeks to receive my order, I sent an inquiry asking about my order. Here’s the reply: “Upon checking on the system, I can see that your order was already shipped from supplier warehouse. Once we receive the shipment at our Dubai facility, the item will have to be located, scanned and packed to send out to you.” After three days I receive another email: “I followed up with the supplier as the item was not delivered to us by the supplier yet. Unfortunately, the supplier has to cancel the order due to a quality of the product. Therefore, we have to proceed with the refund. My sincere apologies for any inconvenience this may cause.” My money was with them for 2 weeks and now it will take another 2 weeks for the refund to be processed and I get zero compensation and no effort to find the product. This app is far from being a successful app and if they continue with this service they will fail.

  • By

    Good Job!

    The prices are quite reasonable and order tracking system is very reliable. The customer service and delivery process is also worth mentioning. Keep it up.

  • By

    Amazing service

    Everything was clear, true to date and photos. Service and staff are so nice, helpful and understanding. I don’t think i will order from anywhere else other than desertcart. You can find anything!!

  • By

    I like this app

    This app provides product that rarely found in kuwait in reasonable prices and they have very accurate tracking system,, highly recommended

  • By

    Best online store

    Great store with lots of items. Customer service is helpful and all orders have arrived on time. I’ve recommended this app to many friends which are now using it.

  • By

    Exceptional experience

    Desert cart is the best online shopping experience. Fast delivery, any queries are handled promptly by a good team of customer service representatives. There’s a wide variety of foods to shop from. Will continue shopping with DC.

  • By

    Professional Seller

    Thanks Desertcart. The shopping with you really was very easy and nice. Thanks for the professional communications and quick delivery and reasonable price Will be one if my favorite online shopping sites. Regards

  • By

    Finally a place that I can find everything I’m looking for!

    I can find anything here from kids toys, fashion, pet accessories you name it! Great service professional delivery I highly recommend desert cart!

  • By

    Orders that I could only get in the US

    It’s great to be able to get items that I used to have to wait until I visited the US to buy!

  • By

    App finally...

    App is good and need improvement in shipping know how package process and where it is now...

  • By

    Excellent and professional service

    Excellent service, quick delivery and a very responsive customer care.

  • By

    Seamless service

    Nothing but positive experiences using Desertcart. A plethora of genuine products, very fast processing/shipping and readily available/helpful customer service team.

  • By

    Great App!!

    Easy to use, able to save collections, accurate search results!

  • By


    Love this! I just wish they had a cash on delivery option.

A better way to Contact apps

You can now contact desertcart customer service directly
via Email using our new site -

Contact desertcart directly

Is desertcart Safe?

Yes. desertcart is very safe to use. This is based on our NLP (Natural language processing) analysis of over 485 User Reviews sourced from the Appstore and the appstore cumulative rating of 4.4/5 . Justuseapp Safety Score for desertcart Is 41.7/100.

Is desertcart Legit?

Yes. desertcart is a totally legit app. This conclusion was arrived at by running over 485 desertcart User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for desertcart Is 41.7/100.

Is desertcart not working?

desertcart works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.

Reported Issues: 6 Comments

By Linda Chu
Feb 23 2021

I placed an order Jan 26th 2021, via Desert Cart Canada and was quoted an expected delivery date of Feb 2-7th, it did not arrive and after several chats with support that it was going to be shipped, I did not receive any communication at all from Desert Cart after those chats. Today Feb 23rd 2021 I went on chat again and found out that order was cancelled. It did not show up as cancelled when I went to "track" my order.'

So frustrated I had to ask the order to be cancelled and that CC be refunded.
Finally I got an email and a txt cancelling the order and to wait up to a week for the refund. This is so bad that customers do not get any notification of status of their orders even after following up via chat several times.
Will not use Desert Cart again nor recommend.

By Riyaz Ahmed Syed
Feb 18 2021

I don't recommend Desert Cart, i have placed an order and was waiting for the delivery but the order is cancelled without any notification. neither I have got any confirmation on the refund of payment, however the payment was refunded. the reason for cancellation is that the product cannot be delivered in the country it is intended to be delivered. If so, why do they offer such products for sale, stating very clearly that it can be delivered and also mentioning the delivery time. There is no proper channel of communication.

By Tim
Jan 30 2021

That shop steal your money.
I m not recommending to that shop

By tim ta
Jan 30 2021

I purchased 1 item on there website. After 2 month They charge 10 dollard for plus membership without my permission. I'll explain to the support customer and they said it s non refund .that s a steal
. I'm not recommending to that shop.

By Ann Gobran
Jan 20 2021

If you don't waiting a month past the estimated date of arrival and are ok with waiting hours to follow up on your orders then Desert cart is ok. My experience with some delivery times has been terrible (Ordered Nov. 5, received Dec. 23 - should have been 7-12 days). Customer service is impossible to get a hold of unless you hours to sit on an online chat. And even then some representatives will just end the chat because they feel like it, with no warning. Sending an email is useless, no response there. Some products did arrive on time and were good which is why I rated 2 instead of 1. I placed 5 different orders and had a problem with 4 of them.

By Hadeel
Jan 04 2021

Terrible experience. If I can give them zero I would. Not only did they deliver my order on bits and pieces but they delayed my order so much. In fact i did not receive one of the items to date even though I made the order a month ago. Their phone is not working and The chat is always with waiting time not less than 30 minutes. Totally not recommended.

Have a Problem with desertcart? Report Issue

Leave a comment:

Why should I report an Issue with desertcart?

  1. Pulling issues faced by users like you is a good way to draw attention of desertcart to your problem using the strength of crowds.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a desertcart customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using desertcart.

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