Contact desertcart Support
Company Name: Desert Cart Trading FZE
About: Desertcart is an online e-commerce site that sells different varieties of retails products across
the country.
Headquarters: Dubai, Dubai, United Arab Emirates.
desertcart Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with desertcart. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact desertcart. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Desert Cart Trading FZE
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Get Pricing Info for DesertcartContact Desertcart! Or Contact Support
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Read 5 Customer Service Reviews 😭😔💔
Please delete my desertcart account from your file/website. Thank you
I have just received today july5 th my caress soap order much to my delight ! Only to be disappointed to findthat there is only 4 when 6 was advertised ! My payment was £21-60 I am a pensioner treating myself so can ill afford to lose a third of my order I would be grateful if you can amend this for me Thank you so much Jean Slater
Start from the worst of the reviews to the best read them first could be customers are.
by BoogymanJ03
Surprisingly enough the customers that complain about shopping there oh by the way I have never shopped there they do have an item that I’ve been looking for and can’t find anywhere else but after reading the reviews I think it’s gonna be too much of a gamble even the good reviews are kind of generic and shady with the bad reviews on point with Mitch detail and all of the rebuttals from the company is definitely generic there’s got like two maybe three options but they use one mainly as a reply in response saying that they were they care but nothing to follow through with that afterwards on any of the reviews that I can tell so desert cart what is really going on
Doesn’t work and no support
by Adriana04
I was never able to complete my purchase through the app or their website. I selected PayPal as payment option but that took me through endless loops of the screen where I have to verify I am not a robot. It never got to the PayPal website for me to choose the payment. I also tried my credit card and entered it twice but nothing happened. I was never given an option to complete the transaction although they charged to verify my card twice. I tried to contact customer service and after 30 minute hold, they just bounced me back to the queue and ignored my messages. Imagine spending all this time just trying to make a payment and placing an order. I’d rather take my business elsewhere.
Fake company, fake app, no availability of products
by ~>hh
I recommend you do not order from this application. They have a team of liars and the listed products are not actually available. After waiting for two weeks to receive my order, I sent an inquiry asking about my order. Here’s the reply:
“Upon checking on the system, I can see that your order was already shipped from supplier warehouse. Once we receive the shipment at our Dubai facility, the item will have to be located, scanned and packed to send out to you.”
After three days I receive another email:
“I followed up with the supplier as the item was not delivered to us by the supplier yet. Unfortunately, the supplier has to cancel the order due to a quality of the product. Therefore, we have to proceed with the refund. My sincere apologies for any inconvenience this may cause.”
My money was with them for 2 weeks and now it will take another 2 weeks for the refund to be processed and I get zero compensation and no effort to find the product.
This app is far from being a successful app and if they continue with this service they will fail.
Have a Problem with desertcart? Report Issue
Why should I report an Issue with desertcart?
- Pulling issues faced by users like you is a good way to draw attention of desertcart to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
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- If you are a desertcart customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using desertcart.
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