Mercedes me connect (USA) Software
Company Name: Mercedes-Benz USA, LLC
About: MBUSA is responsible for the distribution, marketing and customer service for all Mercedes-Benz
products in the United States.
Headquarters: Atlanta, Georgia, United States.
Mercedes me connect USA Overview
What is Mercedes me connect USA? The Mercedes me connect app allows owners with model year 2019 or newer vehicles to access their vehicle from anywhere. The app provides direct access to the vehicle at all times, allowing users to view data like mileage, fuel level, and more, find the vehicle's location, and take action with convenient features like Remote Engine Start and Remote Lock/Unlock.
Features
- Start the engine remotely
- Lock and unlock the doors
- Locate the vehicle on the map
- View vehicle data like mileage, tire pressure, fuel level, and more
- Manage profile and vehicles
- Send an address directly to the vehicle's navigation system
- Find local Mercedes-Benz dealerships
- Ask for support right from the app.
Note that for model year 2018 and prior vehicles with an active mbrace® account, connected vehicle services are available in the separate Mercedes me app. Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes me connect technology. Users should check with their dealer for details.
Official Screenshots
Product Details and Description of
For owners with model year 2019 or newer vehicles*, the Mercedes me connect app gives you access to your vehicle from anywhere. With the Mercedes me connect app on your device, you have direct access to your vehicle at all times. View data like mileage, fuel level and more, find your vehicle’s location, or take action with convenient features like Remote Engine Start and Remote Lock/Unlock. Primary Connected Vehicle Services: • Start the engine remotely • Lock and unlock the doors • Locate your vehicle on the map • View vehicle data like mileage, tire pressure, fuel level, and more • Manage your profile and vehicles • Send an address directly to your vehicle’s navigation system • Find local Mercedes-Benz dealerships • Ask for support right from the app NOTE: For model year 2018 and prior vehicles with an active mbrace® account, connected vehicle services are available in the separate Mercedes me app. *Select model year 2018 GLE and C-Class vehicles are equipped with Mercedes me connect technology. Check with your dealer for details.
Top Reviews
By llarph
The key is to get Mercedes Connect Me to activate
I have a 2019 Mercedes ... It took longer than 2 weeks after picking up the car, constant calls & emails to Customer Care, escalating the issue to a Customer Care manager, leaving the car at the dealership for 1 day for their service manager to work on it, and activating the AT&T data - then it activated & connected... Now that it’s all connected, the App works like a charm as described & is wonderful! You can see all information & remote start & track your vehicle...love it now but the journey to activate it was a long & winding road ...
By LaMar000
Car unlocked notifications
The majority of this app works just fine for car info etc. The thing that irks me is getting “vehicle unlocked” notifications when the car is indeed locked. Today I even had “door open” show up too despite the fact that I was standing next to the car with all doors closed and locked. I can however “lock” the car just fine when this happens, so there’s that. But seriously, is the unlocked notification really so hard to fix? Not worth the panic attack. Also, seems like it’s gotten worse not better with subsequent updates.
By hawaiianpapaya
Great in concept, but risky glitches makes me nervous.
As a new Mercedes-Benz owner, was very excited to be dialed in to the technological perks i.e. access to my vehicle via this app. Conceptually it’s great, but realistically...let’s just say I had a near heart attack just now seeing my engine was “on” as I was casually browsing this app...ran down to the garage, panicked, only to find out the engine was not running after all. Big sigh of relief but this will most likely be the last time I rely on this app for accuracy. I hesitated downloading due to the poor reviews; unfortunately it appears the negative call-outs have merit.
