HomeWizard Cameras app not working? crashes or has problems?

HomeWizard Cameras Status

Last Updated on 2023-08-25 by HomeWizard B.V.

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13 User reports:
App has problems

User reports 13

⚠️ Most reported problems ⚠️

46.2%

Connection

30.8%

Not working

23.1%

problems reported in the last 24 hours

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Common HomeWizard Cameras Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot HomeWizard Cameras app on iOS and Android devices. Solve all HomeWizard Cameras app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

HomeWizard Cameras iPhone Issues and Solutions

HomeWizard Cameras iOS app crashes, not working, errors
HomeWizard Cameras iOS app network issues
HomeWizard Cameras on iOS has black/white screen

HomeWizard Cameras Android App Issues and Solutions

HomeWizard Cameras has errors/crashing/not working
HomeWizard Cameras server network connectivity issues
HomeWizard Cameras has black screen

HomeWizard Cameras iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever HomeWizard Cameras app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix HomeWizard Cameras app crashes or not working on Iphone (iOS):

Close and restart the HomeWizard Cameras app on iPhone
Update HomeWizard Cameras app to the Latest Version for iOS
Uninstall and reinstall HomeWizard Cameras iPhone app
Update your iPhone to the latest iOS version

Fix HomeWizard Cameras on iPhone unable to connect to server/internet connection issues::

To resolve HomeWizard Cameras network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix HomeWizard Cameras black/white screen (blank screen) on iPhone:

Follow the HomeWizard Cameras iOS app troubleshooting guide Here →

HomeWizard Cameras Android App Issues and Solutions

Fix HomeWizard Cameras not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent HomeWizard Cameras app issues:

Force Stop the HomeWizard Cameras App
1. On android, goto "Settings" » click HomeWizard Cameras app. » click "Force Stop".

Update HomeWizard Cameras to the latest version on PlayStore

Clear HomeWizard Cameras App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "HomeWizard Cameras app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch HomeWizard Cameras.

Fix HomeWizard Cameras unable to contact server/ HomeWizard Cameras internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click HomeWizard Cameras » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got HomeWizard Cameras » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch HomeWizard Cameras on android.

Solve HomeWizard Cameras black/white screens issue on Android:

Follow the HomeWizard Cameras android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at HomeWizard B.V., developers of HomeWizard Cameras.

About this app

When viewing your camera, a secure (encrypted) direct connection is set up between your phone and your camera for a worry free experience. The HomeWizard cameras app was made to safely and effortlessly monitor your home and navigate through recordings. Monitor multiple cameras from a single app in real time. None of your camera data is saved on servers. Use the intuitive recordings viewer to find an exact event. Instead, everything is securely saved locally on your own camera. With motion detection zones you can specifically record the events that matter to you. We take your privacy and security seriously. HomeWizard/Smartwares C723IP, C724IP, C923IP, C924IP, C721IP, C735IP, C921IP, C933IP.