Contact Plugo Support
Company Name: mobilizAR
About: ** Shifu Plugo: An interactive AR gaming system to stimulate STEM skills
**
Plugo is an AR gaming system that makes STEM super fun and hands-on - 1
gamepad, 5 interchangeable kits, unlimited gaming! Designed for 5-11-year-old
kids, each gaming kit offers exciting educational games that are conceptualized
to make your child play, learn and have fun—all at the same time.
With
Plugo, your child can interact and play using v.
Plugo Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of mobilizAR
Verified email
Contact e-Mail: [email protected]
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Plugo Website
Privacy Policy: https://www.playshifu.com/privacy
Developer: PlayShifu
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3 Most reported problems 😔💔
Never got this to work
by Jujube_777
My daughter got this as a gift some time ago and I could never get this to work. First it got stuck on the first word “good” and it wouldn’t recognize the second “o”. We also couldn’t skip past it so we’ve never been able to get past the first word. I put it aside and then some time later tried downloading it on a another device (apple product). It went on an endless syncing cycle and after a long time without completing the syncing process I just gave up. I put it aside to donate it, but decided to give it one last go (it’s been at least 6 month but maybe more). I tried it again and it took several times for it to recognize that the letter kit was placed on the pad. We got to the word “good” again and once we were done, it did nothing. There is no other button to submit or proceed, only a help button or reload from the beginning. Reloading from the beginning means we have to go through the painful process of placing the letter kit and hoping the app recognizes it. Clicking help requests that we have to enable the camera. By that point my daughter was completely bored. Maybe I got a defective kit. Unfortunately I can’t rate the learning experience, but the installation process was 0 stars- and like I said, I tried it 3 times and on different devices.
Glitchy and poor figure detection
by Jbum
We have 2 Plugo and 3 Tacto and there is always an issue. Either it can’t read the pieces well, freezes, glitches out or says it doesn’t need something when it’s asking for that thing. I’ve never been more frustrated with something. Every single time we spend more time troubleshooting than playing. Great concept, horrible execution. So much money down the drain.
Not great
by Jqc1983
We received this kit brand new missing letters. We tried to play with letters app but alas once it came to a word where we need the missing letter it didn’t have an option to skip. You can’t skip anything... even the rollout mat prompts. If there was a skip option it’d be better. And the fact that it doesn’t randomly pick words and started with the same word each time is annoying. Couldn’t use it passed the word GOOD, which is the first word...
Have a Problem with Plugo by PlayShifu? Report Issue
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- If you are a Plugo by PlayShifu customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Plugo by PlayShifu.
