Contact Orboot Earth AR Support

by Pthymn

It’s one thing for people to dismiss complaints about this product not working with older iPads and it is an entirely different matter when those iPads are listed as being compatible with the product and then told for months that there is an issue with the app that is being worked on but then several updates later is no closer to being resolved. If I had purchased this assuming it would work with the iPad I had designated for my daughter and then found out they were not compatible it would be one thing, but I verified they were compatible before purchase and then have been stuck with the message that “You’re working on it,” indefinitely. If not compatible then don’t list it as compatible and then try to fix it after launch. Or at the very least, actually fix the issues before you develop the new features that continue not to be available for those other customers you screwed over.

by Nunyo Bid. 99

Edit: I got the response that once you set it up, you don’t need wifi. That’s a lie. It WILL not work on AR unless you’re connected to the internet. Believe me, I’ve tried.

Original review: My child got the globe as a gift and unfortunately, you HAVE to use the app. The camera on multiple devices looks blurry when the camera usually isn’t. On the iPhone, I can’t turn on the sound. On my kindle fire, the camera works once on the app and then IT KILLED MY CAMERA COMPLETELY! Now the camera on two kindle fires won’t work when it did previously to downloading the app. Lastly, the website and advertisements show that you don’t need the internet or wifi for it to work when in fact, you do. The globe cost a family member a lot of money for it to be useless.

by Strwnab

In a time where National Geographic or Discover Channel, or heck even a moderately competent adult with a phone can help a child explore the world, I had hoped this would go beyond the surface of trite, well known information about places and animals. For instance, I thought seeing multiple sea turtles on the globe would mean the app would explore the different species or talk about their migration patterns... but nope, just the same information across multiple continents... and to make it worse they even played into the “surfer dude” stereotype when they give a “voice” to the sea turtle...
Totally a highjack from Finding Nemo...
Just a disappointment.