Othena app not working? crashes or has problems?

Othena Status

Last Updated on 2023-09-18 by Composite Apps Inc

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Summary of Othena Problems 😠👌🔥

• Limited availability of open appointment slots

• Confusing signs in the parking lot

• Website crashed and did not open at the specified time

• Cannot widen search to see if there is another vaccination site in the area

• Educational tabs are cut off and cannot be widened

1 Reported Issues: 😵🆘🛟🚨📢

Jeff Croswell

2022-09-06

I cant make an appointment to get the monkeypox vaccine. It just keeps trying to load, asking me to choose which vaccine, and it never loads. I have been having this problem for about two weeks. How do I make an appointment!

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Common Othena Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Othena app on iOS and Android devices. Solve all Othena app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Othena iPhone Issues and Solutions

Othena iOS app crashes, not working, errors
Othena iOS app network issues
Othena on iOS has black/white screen

Othena Android App Issues and Solutions

Othena has errors/crashing/not working
Othena server network connectivity issues
Othena has black screen

Othena iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Othena app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Othena app crashes or not working on Iphone (iOS):

Close and restart the Othena app on iPhone
Update Othena app to the Latest Version for iOS
Uninstall and reinstall Othena iPhone app
Update your iPhone to the latest iOS version

Fix Othena on iPhone unable to connect to server/internet connection issues::

To resolve Othena network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Othena black/white screen (blank screen) on iPhone:

Follow the Othena iOS app troubleshooting guide Here →

Othena Android App Issues and Solutions

Fix Othena not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Othena app issues:

Force Stop the Othena App
1. On android, goto "Settings" » click Othena app. » click "Force Stop".

Update Othena to the latest version on PlayStore

Clear Othena App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Othena app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Othena.

Fix Othena unable to contact server/ Othena internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Othena » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Othena » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Othena on android.

Solve Othena black/white screens issue on Android:

Follow the Othena android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Composite Apps Inc, developers of Othena.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Othena Website

Privacy Policy: https://othena.com/privacy-policy/

Developer: Composite Apps Inc.

About this app

this app is authorized by the Orange County Healthcare Agency in Orange County, California for COVID-19 vaccination registration. this app will be utilized to register patients for vaccinations at nearby clinics, making sure that they follow through with their second dose of COVID-19 vaccination. After vaccination, this app will allow patients to monitor any vaccination related symptoms through daily self-assessments. this app utilizes technology to advocate for patients' health. this app's platform foundation is an AI-based, virtual assistant mobile application. The mobile application facilitates a patient’s engagement with daily assessments and regular communication with the healthcare team. Through technology, this app optimizes providers' time, allowing for efficient and comprehensive patient care.