Hair Ninja app not working? crashes or has problems?

Hair Ninja Status

Last Updated on 2021-04-12 by TREND IT LLC

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Common Hair Ninja Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Hair Ninja app on iOS and Android devices. Solve all Hair Ninja app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Hair Ninja iPhone Issues and Solutions

Hair Ninja iOS app crashes, not working, errors
Hair Ninja iOS app network issues
Hair Ninja on iOS has black/white screen

Hair Ninja Android App Issues and Solutions

Hair Ninja has errors/crashing/not working
Hair Ninja server network connectivity issues
Hair Ninja has black screen

Hair Ninja iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Hair Ninja app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Hair Ninja app crashes or not working on Iphone (iOS):

Close and restart the Hair Ninja app on iPhone
Update Hair Ninja app to the Latest Version for iOS
Uninstall and reinstall Hair Ninja iPhone app
Update your iPhone to the latest iOS version

Fix Hair Ninja on iPhone unable to connect to server/internet connection issues::

To resolve Hair Ninja network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Hair Ninja black/white screen (blank screen) on iPhone:

Follow the Hair Ninja iOS app troubleshooting guide Here →

Hair Ninja Android App Issues and Solutions

Fix Hair Ninja not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Hair Ninja app issues:

Force Stop the Hair Ninja App
1. On android, goto "Settings" » click Hair Ninja app. » click "Force Stop".

Update Hair Ninja to the latest version on PlayStore

Clear Hair Ninja App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Hair Ninja app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Hair Ninja.

Fix Hair Ninja unable to contact server/ Hair Ninja internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Hair Ninja » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Hair Ninja » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Hair Ninja on android.

Solve Hair Ninja black/white screens issue on Android:

Follow the Hair Ninja android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at TREND IT LLC, developers of Hair Ninja.

About this app

For less than the price of a haircut, Hair Ninja helps you visually monitor your hair growth! See how treatments and hair products are affecting you over time! Want better hair? Losing your hair? On a hair journey?