Contact NHS App Support
Published by NHS Digital on 2023-12-15 About: Owned and run by the NHS, the NHS App is a simple and secure way to access a
range of NHS services on your smartphone or tablet.
To use the NHS App you must
be aged 13 or over and registered with a GP surgery in England.
How to Contact NHS App Customer Service/Support
Listed below are our top recommendations on how to get in contact with NHS App. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact NHS App. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of NHS Digital
100% Contact Match
Developer: NHS Digital
E-Mail: [email protected]
Website: Visit NHS App Website
Reported Issues: 3 Comments
By JaesonB
Terrible design
The app hops from in-app use to its website, and has countless errors, and makes it impossible to contact the support team. I’ve tried over and over to book an appointment for submitting the vaccine I received abroad (why on Earth I can’t just upload a photo of it for verification is beyond my comprehension, my guess is these pencil-pushers didn’t consider that possibility), but it always says I can’t because I have other appointments booked. I checked, and I have no appointments booked. Why can’t I just book for a booster? Why do they make it so difficult? Do they want people to get the booster or not?
By manxreader
Frustrating
This is a terrible app. For people overseas who need to get Covid documentation for travel, and who no longer have the SIM card they previously used it takes a full 24 hours to recognize the new number. You get into an infinite loop of being unable to access YOUR medical information. Very stressful.
By x_a_r
Worked…until it stopped working
I was able to register within the app and logged in a few times but then suddenly I started getting an error message when trying to start up the app. Been weeks now, issue hasn’t been fixed!
Have a Problem with NHS App? Report Issue
Leave a comment:
Why should I report an Issue with NHS App?
- Pulling issues faced by users like you is a good way to draw attention of NHS App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a NHS App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using NHS App.
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