MGM+ app not working? crashes or has problems?

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I have a problem with MGM+

Are you having issues? Select the issue you are having below and provide feedback to MGM+.



⚠️ Most reported problems ⚠️
Something else
54.5%

Not working
36.4%

Account
3.6%

Photo/Video
3.6%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of MGM+ Problems 🔥

Confusing for customers to choose which is best for them

Sign in process is too complicated

Can't watch in landscape mode on phone

Need to subscribe again on iPad even if already subscribed on Apple TV

📋 30 Reported Issues:

B
Barbara Grillo 2025-01-08

Black screen

M
Mark S Denman 2024-01-15

Show keeps freezing

S
Stephen Kozak 2023-11-19

Shows keep pausing and restarting every 10 seconds. How do I fix this problem?

D
Dick Barnes 2023-11-11

I am watching Domina but the picture keeps pausing then starts up every ten seconds.

K
Kevin 2023-11-05

Films are 'freezing' picture, sound carries on...

D
Dan Gabella 2023-10-29

Tried to watch Steelers/Jag Stream freezeuar CBS 19, Cleveland. Audio/video 10 or more seconds out fo sync. Stream freeze also. Grade: F

J
Johnny 2023-10-04

Buffing at 18:00pm rock falls il 61071 watching Domina

T
Taylor 2023-08-20

I downloaded it on my firestick and logged in. I clicked on a show to watch and nothing ever finished loading. I closed the app and started it up again and then it would not get past the original MGM+ loading screen. Not even to the main menu.

M
Michelle B. 2023-08-15

The pause feature does not work. If I am watching an episode and I press pause, I have to press the back button which takes me back to the episode list, then select that episode and then I will get the option to resume or start over. I have learned that if I press pause to continue then the episode will start from the beginning and then it is a chore to get the fast forward/rewind to work. If I am watching a movie and press pause, then when I press pause for it to play, it starts the movie from the beginning. The rewind and fast forward don't work properly either. It is majorly frustrating, not user friendly and just not worth it. I give it two thumbs way down.

F
Frances 2023-07-04

Constant Buffering, can't enjoy a movie because the picture keeps freezing but the sound is still on? I certainly won't be renewing after the free trial. Too much of a headache and plenty of other apps that WORK PROPERLY

C
Colleen M McCue 2023-07-02

Subtitles on Domina are out of sync and I cannot understand the dialog. Please correct the synchronization of subtitles before season two of Domina comes out. I tried emailing EPIXcc@redacted to no avail. Thank you in advance.

N
Nikki 2023-06-26

App won’t load on new tv…starts and drops almost immediately after music plays

D
Douglas M Burns 2023-06-20

can't pause,fast foward or rewind with firestick

T
Thurman Smith 2023-06-12

While using MGM+ on PC, I cannot add to queue

J
Jessica Crudale 2023-06-05

Won’t load

S
Susan 2023-05-14

I downloaded epix because my Samsung only has MGM plus to cast. The app freezes and doesn't load. I can not use rewind or ff. My trial ends soon. I will not keep if I'm going to have issues.

P
Paul Lynner 2023-05-02

Just added the service and it won't load. Just a constant grey screen where titles should be.

G
George 2023-05-01

Just subscribed to MGM+ to watch season 2 of FROM. and all o get for any movie is a buffer screen. I let it for 10 minutes and nothing.

R
Ralph Wittliff 2023-04-09

with firestick fast forward and reverse dont work

M
Marjatta Williams 2023-04-09

I just downloaded MGM+ for my free trial, All I get is a black screen. I can see the menu bar on the right, but where the menu should be there are only blinking grey boxes. The search is also not functioning, and settings just have the title settings and a black screen with no options. Please help. Marjatta

S
Steven W Harmon 2023-03-28

Can't log in.

T
Thomas E Colter 2023-03-11

Hit the MGM+ Icon and MGM+ shows on screen with black background but nothing happens. Are you btroke?

P
Paul P 2023-02-03

Fast forward and rewind don’t work ..movie hangs up forcing me to start a a 2 hour movie over from the start. FUX THE APP PLEASE!

C
Charles Lonero 2022-12-26

frozen on menu thriller scrolling then stopped

D
Dana Nekambuza 2022-09-01

Cancel

G
Glen Brackett 2022-06-14

The app is continuously buffering

M
Margie Goodwin 2022-05-26

Connection to server unsuccessful constantly, can log on to epix now

M
Marissa 2022-05-23

On Epix app When I play a movie the sound plays and it goes back to the epix home screen while still playing movie but I can't watch the movie?

C
Carlos Soto 2022-05-13

Epix app is the ONLY streaming app that gives you forwarding or rewinding….I have 24 other apps and NONE give me pause, forward or rewind issues…anyone else experiencing these issues?

H
Harold Moskowitz 2022-03-29

Not working, yet you are charging me money.

Showing 1-30 of 30 reported issues:

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Developer: MGMPlus Entertainment LLC




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