Zapp app not working? crashes or has problems?

Zapp Status

Published by Zapp - Convenience Delivery on 2023-12-19

Zapp delivers what you want, when you need it. Your favourite drinks, snacks,
fresh groceries, ice cream, pharmacy, baby, pet essentials - and so much more.

I have a problem with Zapp

Are you having issues? Select the issue you are having below and provide feedback to Zapp.

User reports:
App has problems

User reports 3

problems reported in the last 24 hours

24 hour clock

Most reported problems

Connection

100.0%

Something else

100.0%

Reported Issues: 3 Comments

By erin 11 months ago

S L O W… every photo takes a full 2 min to load. I am in jury mode. Black screen for way too long.

By Christian Terzulli 1 year ago

Hi ,I just have some issues , I still receive notifications to use zapp app with jiffy discount but why then when I lll try to order just said I can't order because don't delivery here in this areaa nw2 ? I hope this going to be resolved because.everyday I receive from zapp and Jiffy notification to download the App if I wanna have grocery shop 24/7 . delivery. Regards Christian

By Alexandra Hughes 2 years ago

Cannot down load the app

Have a Problem with Zapp – 24/7 Drinks & Groceries? Report Issue

Common Zapp Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Zapp app on iOS and Android devices. Solve all Zapp app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Zapp iPhone Issues and Solutions

Zapp iOS app crashes, not working, errors
Zapp iOS app network issues
Zapp on iOS has black/white screen

Zapp Android App Issues and Solutions

Zapp has errors/crashing/not working
Zapp server network connectivity issues
Zapp has black screen

Zapp iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Zapp app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Zapp app crashes or not working on Iphone (iOS):

Close and restart the Zapp app on iPhone
Update Zapp app to the Latest Version for iOS
Uninstall and reinstall Zapp iPhone app
Update your iPhone to the latest iOS version

Fix Zapp on iPhone unable to connect to server/internet connection issues::

To resolve Zapp network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Zapp black/white screen (blank screen) on iPhone:

Follow the Zapp iOS app troubleshooting guide Here →

Zapp Android App Issues and Solutions

Fix Zapp not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Zapp app issues:

Force Stop the Zapp App
1. On android, goto "Settings" » click Zapp app. » click "Force Stop".

Update Zapp to the latest version on PlayStore

Clear Zapp App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Zapp app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Zapp.

Fix Zapp unable to contact server/ Zapp internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Zapp » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Zapp » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Zapp on android.

Solve Zapp black/white screens issue on Android:

Follow the Zapp android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Zapp - Convenience Delivery, developers of Zapp.

Verified email

Contact e-Mail: [email protected]

100% Contact Match

Developer: Quick Commerce LTD

E-Mail: [email protected]

Website: Visit Zapp Website

About this app

Your favourite drinks, snacks, fresh groceries, ice cream, pharmacy, baby, pet essentials - and so much more. Run out of drinks and mixers? this app it 24/7. this app is available in Central London. Check out tryzapp. com to see if this app is in your neighbourhood. Delivered to your door in minutes, 24/7. Cupboards looking empty? Shop thousands of your favourite foods and groceries on Zapp . Craving something sweet for movie night? From chocolates to popcorn, get local and fast delivery. this app delivers what you want, when you need it.