Are you having issues? Select the issue you are having below and provide feedback to MGM+.
Confusing for customers to choose which is best for them
Sign in process is too complicated
Can't watch in landscape mode on phone
Need to subscribe again on iPad even if already subscribed on Apple TV
Show keeps freezing
Shows keep pausing and restarting every 10 seconds. How do I fix this problem?
I am watching Domina but the picture keeps pausing then starts up every ten seconds.
Films are 'freezing' picture, sound carries on...
Tried to watch Steelers/Jag Stream freezeuar CBS 19, Cleveland. Audio/video 10 or more seconds out fo sync. Stream freeze also. Grade: F
Buffing at 18:00pm rock falls il 61071 watching Domina
I downloaded it on my firestick and logged in. I clicked on a show to watch and nothing ever finished loading. I closed the app and started it up again and then it would not get past the original MGM+ loading screen. Not even to the main menu.
The pause feature does not work. If I am watching an episode and I press pause, I have to press the back button which takes me back to the episode list, then select that episode and then I will get the option to resume or start over. I have learned that if I press pause to continue then the episode will start from the beginning and then it is a chore to get the fast forward/rewind to work. If I am watching a movie and press pause, then when I press pause for it to play, it starts the movie from the beginning. The rewind and fast forward don't work properly either. It is majorly frustrating, not user friendly and just not worth it. I give it two thumbs way down.
Constant Buffering, can't enjoy a movie because the picture keeps freezing but the sound is still on? I certainly won't be renewing after the free trial. Too much of a headache and plenty of other apps that WORK PROPERLY
Subtitles on Domina are out of sync and I cannot understand the dialog. Please correct the synchronization of subtitles before season two of Domina comes out. I tried emailing EPIXcc@redacted to no avail. Thank you in advance.
App won’t load on new tv…starts and drops almost immediately after music plays
can't pause,fast foward or rewind with firestick
While using MGM+ on PC, I cannot add to queue
Won’t load
I downloaded epix because my Samsung only has MGM plus to cast. The app freezes and doesn't load. I can not use rewind or ff. My trial ends soon. I will not keep if I'm going to have issues.
Just added the service and it won't load. Just a constant grey screen where titles should be.
Just subscribed to MGM+ to watch season 2 of FROM. and all o get for any movie is a buffer screen. I let it for 10 minutes and nothing.
with firestick fast forward and reverse dont work
I just downloaded MGM+ for my free trial, All I get is a black screen. I can see the menu bar on the right, but where the menu should be there are only blinking grey boxes. The search is also not functioning, and settings just have the title settings and a black screen with no options. Please help. Marjatta
Can't log in.
Hit the MGM+ Icon and MGM+ shows on screen with black background but nothing happens. Are you btroke?
Fast forward and rewind don’t work ..movie hangs up forcing me to start a a 2 hour movie over from the start. FUX THE APP PLEASE!
frozen on menu thriller scrolling then stopped
Cancel
The app is continuously buffering
Connection to server unsuccessful constantly, can log on to epix now
On Epix app When I play a movie the sound plays and it goes back to the epix home screen while still playing movie but I can't watch the movie?
Epix app is the ONLY streaming app that gives you forwarding or rewinding….I have 24 other apps and NONE give me pause, forward or rewind issues…anyone else experiencing these issues?
Not working, yet you are charging me money.
Complete guide to troubleshoot MGM+ app on iOS and Android devices. Solve all MGM+ app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at EPIX Entertainment LLC, developers of MGM+.
Contact e-Mail: support@epixnow.com
With a subscription to EPIX NOW, you can watch new episodes as they premiere each week, plus stream 1000s of movies, documentaries and more live or on demand - with no ads. You can also discover movies and shows your favorite actors, directors or other crew members are in by clicking their names on movie and show detail pages or by using our advanced search. Keep track of all the stuff you want to watch and personalize your experience by adding movies or series to your queue to watch later. Download full episodes and movies to watch offline or on the go using your iPhone or iPad. Go behind-the-scenes of your favorite TV shows to get more of what you love to watch, including interviews with the cast and crew. Lean back and enjoy access to our Live TV channels so you can watch what’s airing now, uncut and commercial-free. Your subscription to EPIX automatically renews at the the-current rate unless auto-renew is turned off or you cancel. Your subscription is subject to the EPIX Terms of Use and Privacy Policy at all times. Some restrictions may apply. © 2022 EPIX Entertainment LLC. All Rights Reserved. Sign up now with a special introductory offer and stream anywhere, anytime. Then pay just $5. 99 a month. No cable needed. Cancel anytime. Curated collections make finding something to watch easy. Want to watch on a bigger screen? EPIX NOW is only accessible in the US and certain US territories. Enjoy streaming with spatial audio so it feels like you're watching in the theater. With picture in picture support, you can keep watching while multi-tasking. Introductory offers are for new and eligible returning customers only.