Olify Service Desk app not working? crashes or has problems?

Olify Service Desk Status

Last Updated on 2020-09-08 by ASP a.s.

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Common Olify Service Desk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Olify Service Desk app on iOS and Android devices. Solve all Olify Service Desk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Olify Service Desk iPhone Issues and Solutions

Olify Service Desk iOS app crashes, not working, errors
Olify Service Desk iOS app network issues
Olify Service Desk on iOS has black/white screen

Olify Service Desk Android App Issues and Solutions

Olify Service Desk has errors/crashing/not working
Olify Service Desk server network connectivity issues
Olify Service Desk has black screen

Olify Service Desk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Olify Service Desk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Olify Service Desk app crashes or not working on Iphone (iOS):

Close and restart the Olify Service Desk app on iPhone
Update Olify Service Desk app to the Latest Version for iOS
Uninstall and reinstall Olify Service Desk iPhone app
Update your iPhone to the latest iOS version

Fix Olify Service Desk on iPhone unable to connect to server/internet connection issues::

To resolve Olify Service Desk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Olify Service Desk black/white screen (blank screen) on iPhone:

Follow the Olify Service Desk iOS app troubleshooting guide Here →

Olify Service Desk Android App Issues and Solutions

Fix Olify Service Desk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Olify Service Desk app issues:

Force Stop the Olify Service Desk App
1. On android, goto "Settings" » click Olify Service Desk app. » click "Force Stop".

Update Olify Service Desk to the latest version on PlayStore

Clear Olify Service Desk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Olify Service Desk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Olify Service Desk.

Fix Olify Service Desk unable to contact server/ Olify Service Desk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Olify Service Desk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Olify Service Desk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Olify Service Desk on android.

Solve Olify Service Desk black/white screens issue on Android:

Follow the Olify Service Desk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ASP a.s., developers of Olify Service Desk.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit SolarWinds Service Desk Website

Privacy Policy: https://www.samanage.com/privacy-policy

Developer: SolarWinds

72.22% Contact Match

Developer: Olify IO s.r.o.

E-Mail: [email protected]

Website: 🌍 Visit METRO Service Desk Website

66.67% Contact Match

Developer: N-able Technologies Ltd

E-Mail: [email protected]

Website: 🌍 Visit Service Desk Website

About this app

Aplikace Olify Service Desk slouží pro zadávání a řešení incidentů, požadavků a jiných tiketů do systému Olify Service Desk. Uživatel může prohlížet zadané tikety, zadat nový tiket, upravit stávájící tiket a změnit stav tiketu.