QBIS Service Desk app not working? crashes or has problems?

QBIS Service Desk Status

Last Updated on 2018-03-05 by QLogic AB

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Common QBIS Service Desk Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot QBIS Service Desk app on iOS and Android devices. Solve all QBIS Service Desk app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

QBIS Service Desk iPhone Issues and Solutions

QBIS Service Desk iOS app crashes, not working, errors
QBIS Service Desk iOS app network issues
QBIS Service Desk on iOS has black/white screen

QBIS Service Desk Android App Issues and Solutions

QBIS Service Desk has errors/crashing/not working
QBIS Service Desk server network connectivity issues
QBIS Service Desk has black screen

QBIS Service Desk iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever QBIS Service Desk app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix QBIS Service Desk app crashes or not working on Iphone (iOS):

Close and restart the QBIS Service Desk app on iPhone
Update QBIS Service Desk app to the Latest Version for iOS
Uninstall and reinstall QBIS Service Desk iPhone app
Update your iPhone to the latest iOS version

Fix QBIS Service Desk on iPhone unable to connect to server/internet connection issues::

To resolve QBIS Service Desk network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix QBIS Service Desk black/white screen (blank screen) on iPhone:

Follow the QBIS Service Desk iOS app troubleshooting guide Here →

QBIS Service Desk Android App Issues and Solutions

Fix QBIS Service Desk not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent QBIS Service Desk app issues:

Force Stop the QBIS Service Desk App
1. On android, goto "Settings" » click QBIS Service Desk app. » click "Force Stop".

Update QBIS Service Desk to the latest version on PlayStore

Clear QBIS Service Desk App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "QBIS Service Desk app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch QBIS Service Desk.

Fix QBIS Service Desk unable to contact server/ QBIS Service Desk internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click QBIS Service Desk » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got QBIS Service Desk » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch QBIS Service Desk on android.

Solve QBIS Service Desk black/white screens issue on Android:

Follow the QBIS Service Desk android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at QLogic AB, developers of QBIS Service Desk.

Verified email

Contact e-Mail: sales@qbissystem.co.uk

Contact e-Mail: info@qbissystem.co.uk

Verified email ✔✔

E-Mail: info@qbis.se

Website: 🌍 Visit QBIS Service Desk Android Website

Privacy Policy:

Developer: QLogic AB - QBIS

About this app

With QBIS Service Desk for iPhone your customer support will have the same visibility into the service management system and request activity as they would from the web interface – allowing users to easily view, edit, and manage requests while on the go. QBISServiceDesk gives flexibility to stay on top of support requests and updates with real-time access to QBIS anywhere and anytime. QBISServiceDesk itself is free to download but you need to enable QBIS Connect in order to connect your iPhone with your QBIS database. Smart search feature allows you to easily find what you are looking for. To do so e-mail sales@qbissystem. co. uk. For further questions please e-mail us at info@qbissystem. co.