Contact Ubiquiti WiFiman

Contact Ubiquiti WiFiman Support


Company Name:

About: WiFiman is here to save your home or office network from sluggish surfing,
endless buffering, and congested data channels. With this free-to-use (and
ad-free) app you can: - Detect and connect to all available Wi-Fi networks
devices instantly.



Ubiquiti WiFiman Customer Service 👿🤬😡😠💢😤

Ubiquiti WiFiman Contact Information

Listed below are our top recommendations on how to get in contact with Ubiquiti WiFiman. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Ubiquiti WiFiman. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit WiFiman Website

Privacy Policy: https://www.ui.com/legal/privacypolicy

Developer: Ubiquiti Inc.







Read 3 Customer Service Reviews 😭😔💔

4.8 out of 5

Inaccurate speed test

2022-04-28

by Uta Buuta Solo?

The speed test regularly shows higher bandwidth than you actually have. WiFiman reports 32Mb up and down on a connection that is 30/30. It shows 26Mb on a 24Mb pipeline. It may not seem like a big deal to most of you but inaccuracy is inexcusable. The Net Analyzer app has a much better speed test which matches results from wired speed test. This and the OOkla speed test apps are both off and inaccurate.

The IP scanner is meh. There are 10 other network apps that do the same thing. Plus, half the time devices will show up as “generic” even when I am actively using them while running a scan (e.g. my iPad Pro always shows up as “generic”).

PS - I use Ubiquiti at home and at businesses that I serve. I am a fan of their products but this app is pointless IMO. It offers nothing that other apps already do better.

Hangs on speed test

2022-05-05

by MLeBlanc38

I just downloaded it for the first time. I noticed in the upgrade comments they fixed a bug where it got hung up. Unfortunately, each time I run a speed test, it starts ok then 20 seconds later it crashes, returning me back to the home screen. When I double click the iPhone home button, the app is there, but it starts over from scratch when I click on it.

Missing Functionality and Support

2022-05-12

by They Took My Namr

The app performs okay at performance testing the network compared to the USG-Pro dashboard, but has zero in-app support or help. I still haven’t found the signal mapper function (the primary reason I downloaded the app), and there’s nothing the tells me it should exist outside of Ubiquiti’s website. Additionally, my nano-hd AP’s don’t show up in the device list, though all of my U6’s do.


Have a Problem with Ubiquiti WiFiman? Report Issue




Why should I report an Issue with Ubiquiti WiFiman?

  1. Pulling issues faced by users like you is a good way to draw attention of Ubiquiti WiFiman to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Ubiquiti WiFiman customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ubiquiti WiFiman.


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