Campus Parent Reviews

Infinite Campus was such a well thought out and cohesive app. I attempted to log in and was redirected to the new app of Parent Campus. Once downloaded, I was able to log in but was taken to a screen with a welcome message highlighted in blue that said, “there is no data to display, please contact your district for more information”. I clicked on the bell for notifications and that worked fine but any other place I attempted to navigate just continued to display that same message highlighted in blue. I thought perhaps there was an issue with CampusParent so opened a browser and logged in through the website with the same issue! I read all the reviews and it seems that many users have the same issues. I also read about the current update to CampusParent that claims to have “fixed bugs”. How many reviews will it take for a response? Infinite Campus kept parents informed about their childs issues/progress. CampusParent is obviously not working correctly and even a simple response to let us know that you are working diligently to fix this would be courteous. Thank you.

I really appreciate the recent changes made to CampusParent. I don't normally write reviews but this is an app that I use nearly everyday. I have a very intelligent child, albeit, a lazy one. He is constantly turning things in late etc... I am able to stay on top him and his assnmts & due dates using CampusParent. The recent changes have made tracking assnmts, duedates, grades , etc...so much easier. I used to get so confused and frustrated using the old version. Ugh,it was dreadful! Now, I can log in, find what I need, and go. I give it 4 stars only because, as with everything in life, there is always room for some sort of improvement. However, CampusParent is truly a wonderful thing and has opened a whole new line of communication between the school (teachers) and myself, but most importantly, me and my child. So far, I'm loving it!
Thank you,
AH

Our school recently switched to CampusParent from Infinite Campus. I’m not impressed. CampusParent takes a long time to load, and for each menu item you have to wait. Every time the instructor adds a new grade, CampusParent sends a message updating the student’s average, which means about 30 messages a week. This is unnecessary, since CampusParent already shows daily grades and averages. I don’t think CampusParent is any improvement over Infinite Campus. Just makes my day a little less streamlined when I have to wait long for an essential app to load.

I submitted feedback for CampusParent when it was in the beta stages several years ago. CampusParent does not send a notification for both students if they are in the same class. I have twins and they share several classes together. In order to see the grades for my daughter, I have to go in manually and check her grades. I get no notifications for her unless she is in a different class as her twin brother. This is annoying. The old app would send a notification for both students when they were in the same class. I used the old app because of this, but now I am no longer able to do so. I am forced to use the “Parent” app. Please fix this!

CampusParent works okay when it actually works. I understand the switch from the old app to this one, but it is not reliable. I got logged out and could not log back in. It would just go back to the login page. I tried the desk top website after they reset my password like they suggested. It still did not work for me. I uninstalled and reinstalled CampusParent like they suggested. And it STILL did not work. I finally had to contact the school and have them reset my password AND set my password. I still can not log into CampusParent after all of that. I understand schools going paperless, but we HAVE to have a reliable way to get our kids grades. I hope they get CampusParent figured out because it is not helpful when we can’t even get logged in. Very frustrating.

If you can get CampusParent to open, it works fine. Unlike other commenters, I don’t mind the way the new app is organized and I find the layout easier to read. Change can be hard. My issue is when I click on CampusParent , it looks like it’s going to open, but it just goes to a blank white screen. You see the login screen briefly, then a white screen of nothing. If I open via clicking on a notification, it works fine, bUt I can’t open it from the icon. The old version was much more stable.

Spend more time testing before you release new versions. Your internal timetable is not as important as the end user experience. From the number of 1-star ratings, you have failed the end users miserably with this new version.

Never have I EVER had such a hard time with a website or App. This thing is complete garbage!
My daughter’s school informed us that this would keep us updated on our child’s progress.
After several, I mean Dozens of emails back n forth with our daughter’s school, and even physically going into the school, and having them help setup an account, I still have not been able to log in or see anything! Tried on 2 different computers and installed and uninstalled CampusParent more than once on my phone.
It’s a good thing my daughter is conscientious and honest.
Even worse, the website has no support, at All. All you can do is go through the school. I just hope that the school systems are not spending any $$$ to have this...

My children are in different school districts which both use infinite campus. It would be nice if CampusParent actually retained the commonly used districts and the login information. Or even made it so you could seemlessly change between children without having to search for the district then login. While I think the fact my area has different school districts for grade school and high school is wasteful and ridiculous, I have no control over it, and making CampusParent easier to switch between districts would be a huge improvement.

I loved CampusParent before recent changes. I used it daily. Now the “Grades” tab is no longer available. It’s been replaced with “Grade Book Updates” which only shows a list of assignments with grades. I have no way of viewing my child’s overall grades in their classes now. When grade categories are weighted, seeing only assignment grades is not that helpful.

What is the point of having a grade monitoring program if me and my child can’t view their overall grades in their classes? We will have no idea what the grade is until we get a report card & by that point is too late to make progress.

I am revising my review here from 1 star to 5 stars. Today I was able to download the upgrade and it’s back working again. We parents need CampusParent for the instant notifications. Thanks for the support!
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What’s going on? Parent and Student APPs not working. Will someone update the apps versions to fix the bugs? We need CampusParent to keep getting notifications on grades and assignments!

They seem to have fixed the login and password reset issues, KUDOS! However, I’m unable to put a payment method in. Whenever I try to save I get the general “error” message that tells you nothing about why there is an error. My guess is a bug with the payment selection function. The “error” could be that the program still requires account and routing numbers for checking account, for example, even though credit card is selected. Simple coding fix, if there’s a desire to fix it!

For an app that is basically required if you want to keep up with your child’s grades and assignments and don’t have easy access to a computer, you need stability and reliability. CampusParent provides neither. It’s kind of like a casino game - you never know whether CampusParent will work or crash when you open it up. If it opens - about 25% of the time, if you’re lucky - you’ve won! I wish our school district would stop using this terrible system. Or that the developers would fix the glaringly obvious issues that people have complained about for months!

CampusParent used to work fine. I have four children. Though the interface was quite a bit convoluted, at least I was able to see notifications and grades. After the most recent update, I did not receive any notifications for a day or two so I went into CampusParent . Found I had gotten logged out and now I am not able to get back in at all. All log on attempts on iPad respond with incorrect password despite successful logon on a desktop computer with same. This is unacceptable and I will report it to the school district upon return to school Jan 2. Hopefully you will have fixed your errors by then.

Crashes almost every single time I open it. I think one time last school year I was able to actually open it. I try checking for updates, restarting my phone, deleting app and reinstalling, etc etc. at best I get a screen that says CampusParent is “experiencing technical difficulties would you like to open in browser?” If I choose yes, it grinds away and after much time loading, takes me to a blank browser screen. Unbelievably awful app. Would give zero stars but seems one is the lowest you can choose to write a review.

Performance is highly dependent on network connection. I’ve tried several times to use CampusParent on cell data and it was unpredictable, so WiFi is recommended based on my experience.

UI organization could be improved. Filters would be a nice touch - it’s great to see missing assignments but it would be better to filter down to just missed assignments for talking points.

Grades - it would be nice to see a concise grade sheet in just one page and not have to scroll up and down so much. Again, many times we screenshot the activity to talk with the kids about. Having it all on one screen page is much easier to spot check.

Suggestion for news. Need an option to denote which school is sending out each notice. I have four kids at four schools and frankly... I’m never sure which notice applies to which kid.

I get notifications of grades and scores for my kids. When I click on the notification of an updated score it takes me to CampusParent but the assignment or score won’t load. However when I get a notification for an updated grade CampusParent launches and opens correctly. Previously both launched and loaded correctly. It appears something changed with the latest update.

I loved CampusParent before it crashed for apple phones. I was able to receive all notifications for assignments, grades, attendance but now there are no notifications coming across. I have uninstalled and reinstalled and checked all my settings with no success. Hopefully this can be fixed ASAP.

When are they going to fix these issues?? What’s the point of having all the tabs when none of them work? And even worse some people can’t even login. Are all schools across the US using CampusParent??

Update: issues have been fixed. All tabs are now working..... thank you

Seems to work pretty well. I like how the grades are reported. I wish it had the daily schedule of the old app which would show the schedule for the exact day. With this format I have to figure out if it is an A day or a B day and if it is a short day to regular day. The one app just took you to the schedule for today every time it was opened.

Downloaded it, logged in, and was fine. The actual app was clear and easy to use. Then, after about 10 days, when I open CampusParent , all I get is a white screen. Sometimes it also gives an error message, sometimes not.

So, I removed CampusParent and reinstalled it. Same issue. I guess it was fun while it lasted. Back to looking at it on the web browser.

Why doesn’t CampusParent give off a notification when a school puts something into the inbox? The school has closed four days and delayed once due to weather this year and not a single warning from CampusParent even though the school has sent numerous inbox items. CampusParent forces you to check it all the time. Would you check your inbox if it didn’t tell you that you had an e-mail? Fix this please.

I really miss the calendar/schedule feature on the old app that allowed me to go to a day in the future and see whether it was an odd or even day, and what the schedule for that day would be. It was super handy for making doctor appointments, etc. It was also really handy after vacation breaks to be able to see whether we were starting back on an odd or even day. Please restore this feature!

Up until a couple of weeks ago I loved CampusParent...I am now unable to access my 3 children’s assignments. I keep getting a connection error message and to try again. I can access everything but the assignments which are pretty crucial. As a parent, I need access to the assignments function! It worked until a couple of weeks ago. If this function was fixed, I would definitely give 5 stars! Please fix it!