CTLS Parent app not working? crashes or has problems?

CTLS Parent Status

Last Updated on 2024-09-03 by ParentSquare

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Summary of CTLS Parent Problems 😠👌🔥

- Some users may not see the need for the app

- App may not provide personalized information for some users

- Some users may prefer to receive information through the school's webpage or email

- App may not have enough features for some users' needs

- App may not be user-friendly for some working parents who are already busy with work

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Common CTLS Parent Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot CTLS Parent app on iOS and Android devices. Solve all CTLS Parent app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

CTLS Parent iPhone Issues and Solutions

CTLS Parent iOS app crashes, not working, errors
CTLS Parent iOS app network issues
CTLS Parent on iOS has black/white screen

CTLS Parent Android App Issues and Solutions

CTLS Parent has errors/crashing/not working
CTLS Parent server network connectivity issues
CTLS Parent has black screen

CTLS Parent iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever CTLS Parent app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix CTLS Parent app crashes or not working on Iphone (iOS):

Close and restart the CTLS Parent app on iPhone
Update CTLS Parent app to the Latest Version for iOS
Uninstall and reinstall CTLS Parent iPhone app
Update your iPhone to the latest iOS version

Fix CTLS Parent on iPhone unable to connect to server/internet connection issues::

To resolve CTLS Parent network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix CTLS Parent black/white screen (blank screen) on iPhone:

Follow the CTLS Parent iOS app troubleshooting guide Here →

CTLS Parent Android App Issues and Solutions

Fix CTLS Parent not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent CTLS Parent app issues:

Force Stop the CTLS Parent App
1. On android, goto "Settings" » click CTLS Parent app. » click "Force Stop".

Update CTLS Parent to the latest version on PlayStore

Clear CTLS Parent App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "CTLS Parent app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch CTLS Parent.

Fix CTLS Parent unable to contact server/ CTLS Parent internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click CTLS Parent » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got CTLS Parent » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch CTLS Parent on android.

Solve CTLS Parent black/white screens issue on Android:

Follow the CTLS Parent android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ParentSquare, developers of CTLS Parent.

About this app

The CTLS Parent app is a simple and secure way to stay informed about everything happening at your school. It is a safe and convenient way for students, parents, and teachers to connect. • View the school calendar and stay up to date with current school events.