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About: LifeSmart is a young and International team passionate in creating new and exciting with internet of
things related technologies.

Headquarters: Hangzhou, Zhejiang, China.


 
  2024-09-19

Cololight Customer Service 👿🤬😡😠💢😤

Cololight Contact Information

Listed below are our top recommendations on how to get in contact with Cololight. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Cololight. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



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Get Pricing Info for LifeSmart
Contact LifeSmart! Or Contact Support
Need help using LifeSmart? Try their Help Center now!
LifeSmart in the News!


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Read 3 Customer Service Reviews 😭😔💔

1.9 out of 5

Lights are awesome but app needs work

2022-05-01

by McDonaugh04

1/7/22
I’m updating my review because this company does not stand behind their product. I no longer can recommend this product. The lights and controllers did not hold up and the app is full of bugs.

I really love these lights. All in all the lights installed easily and connected to HomeKit with no issue. The app has nice preset dynamic effects and they work great. However, if you attempt to play with some of the other pre made effects the lights freeze, not all of them but about half. This is extremely frustrating. You also can’t really do much in the advanced customization tab either because this also freezes the lights and they won’t respond. I know these are bugs that may or may not get fixed but it would be nice if everything worked like it was designed to do. The amount of customization available with these lights is incredible if they can get it to work properly. Again, I’m rating the app and not the lights, the lights are a solid 5 stars, the app just needs some attention and bug killer.

Please add savable custom colors!

2022-05-08

by White Seas

Even the “official library” custom displays use colors that can’t actually be created, specifically sharp orange and reds. The few color options in the custom design menu are all really dull.

There are really cool options for making custom designs but with how much work was put into creating that system it is really lame that you only get like 10 color options. You should also ad the ability to fade between colors/frames rather than just flashing. Without these changes the feature is pretty worthless.

If you can address these two issues I’d gladly call this a 5 star app.

Spyware

2022-05-15

by 1234.SUNmoonStars

I naively gave this app all my personal information and my WiFi password. I liked the lights and colors initially but gave up on them once I tried to sync the two and ended up wasting 45 min trying to get them to work. I didn’t think anything of it until my credit cards were hacked the next day. I’ve never been hacked. There is absolutely no reason why this company needs to have access to your location at all times, be connected to your Bluetooth and have your personal WiFi password unless it was spyware.


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