Contact Cololight Support
Company Name: LifeSmart, Inc
About: LifeSmart is a young and International team passionate in creating new and exciting with internet of
things related technologies.
Headquarters: Hangzhou, Zhejiang, China.
Cololight Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: support@ilifesmart.com
Website: 🌍 Visit Cololight Website
Privacy Policy: http://m.ilifesmart.com/wap_resources/for_app/lifesmart_license_android_en.htm
Developer: LifeSmart, Inc.
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3 Most reported problems 😔💔
Please add savable custom colors!
by White Seas
Even the “official library” custom displays use colors that can’t actually be created, specifically sharp orange and reds. The few color options in the custom design menu are all really dull.
There are really cool options for making custom designs but with how much work was put into creating that system it is really lame that you only get like 10 color options. You should also ad the ability to fade between colors/frames rather than just flashing. Without these changes the feature is pretty worthless.
If you can address these two issues I’d gladly call this a 5 star app.
Spyware
by 1234.SUNmoonStars
I naively gave this app all my personal information and my WiFi password. I liked the lights and colors initially but gave up on them once I tried to sync the two and ended up wasting 45 min trying to get them to work. I didn’t think anything of it until my credit cards were hacked the next day. I’ve never been hacked. There is absolutely no reason why this company needs to have access to your location at all times, be connected to your Bluetooth and have your personal WiFi password unless it was spyware.
Useless
by SithChick
The light itself is great, but this app is a complete waste of time. Apparently it won’t connect to WIFI unless you use 2.4 g, so if you have 5 g (like me and probably most other people) this app is pointless. It would be nice if they would fix this issue because as far as I’ve seen, no one has gotten this to connect for any reasonable amount of time. For now, I guess we’re stuck with the boring pre-set patterns. So disappointing.
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