Contact Divoom Support
Company Name: Divoom Lab (Hong Kong) International Co.,Limited
About: Divoom is a consumer electronics company that manufactures pocket-sized wireless Bluetooth speakers.
Headquarters: Fort Worth, Texas, United States.
Divoom Customer Service 👿🤬😡😠💢😤
Listed below are our top recommendations on how to get in contact with Divoom: Pixel art community. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Divoom: Pixel art community. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Divoom Lab (Hong Kong) International Co.,Limited
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Read 3 Customer Service Reviews 😭😔💔
Worst app and device I ever seen. China can do better.
by Z!KeepeR
Yes. You read it. This app is a worst ever app I’ve seen. Even for obscure ’made in China’ gadgets. The device is OK quality, and actually looked promising but… the app is just worst of its kind. I don’t even understand how it’s managed to get through App Store quality assurance review.
For a start… The app forces you to create an account and just pours a low quality content on you. Welcome to Facebook on acid. It is really hard to understand what connection if any it has with the device. Is it really connecting? Is it using my data to send everything I ever said around it to Chinese servers? You never know. Maybe, likely? Device definitely records everything you ever said… so I dunno.
Now the pixel editor. This is… something that looks to be working, but… Microsoft Paint did a better job 25 years ago. And I mean it. It was more predictable in terms of, when it gonna crush or just won’t work as expected.
P.s. still haven’t figured how to upload anything to the device. Good luck.
Glitchy
by VeryPissedoffcustomer
Looks cute and when it’s working it is a fun little clock/speaker/display.
However it frequently disconnects from the Bluetooth and can sometimes take days to ‘find’ it again. Also would be nice if the weather settings could be manually adjusted to your area because it is inaccurate a lot (will show rain on a clear day, clouds on a clear day etc), and if they could be changed from Celsius to Farenheight. Until improvements are made there are better items out there in the same price range.
Fix the bugs please
by Parkafrackawaka
I am really satisfied with the timebox but the app is just crap, its really buggy it doesn’t work properly and crashes lot. Also is kinda disappointing that it can only be use with one phone at a time you can’t connect you friends devices so they can display designs. I was also trying to control the display from my iPad and then from my phone but apparently it also makes the app crash, it doesn’t work.
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