Motionleap app not working? crashes or has problems?

Motionleap Status

Published by on 2023-07-24

Create moving photos for a unique type of photo art! Animate your photos &
magically bring them to life with Motionleap. The newest addition to the
award-winning Enlight Creativity Suite of apps, brought to you by Lightricks,
takes photo editing to the next level.


I have a problem with Motionleap

Are you having issues? Select the issue you are having below and provide feedback to Motionleap.


problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else
182.4%

Not working
70.6%

Photo/Video
23.5%

Account
5.9%


Reported Issues: 31 Comments

By 11panels   1 month ago


like, fix your app!! I'm paying monthly for premium just for the app to not let me export anything. This sucks PLEASE FIX.

By Gretchen Kelly   2 months ago


Can’t export

By Franko   2 months ago


Export function doesn’t work. Just says “cancelled” no matter which settings I try.

By Ian R Deighton   2 months ago


Keep getting failed to upload photo

By Michaela Nastasia   2 months ago


Unable to export/save my animation. When will this be fixed? I am still being charged.

By sdasd   4 months ago


Motionleap doesnt download anything it just says exporting then cancelled. not sure if thats an app issue or my own issue

By Mitch   4 months ago


Videos on Motionleap won't export, no matter which setting I try. It keeps getting "cancelled"

By Terrance Melcher   5 months ago


I have had Pro Subscription for years. I just purchased a Google Pixel 8 Pro and I can't open the app? Never had a problem before...

By Amber   7 months ago


I can’t export for anything on Motionleap

By Alan Baker   8 months ago


Hi, App is failing again... It will not Export, gets to 2% then crashes. It worked a couple of times then stopped... Have reinstalled, restarted phone etc several times and issue remains. Is there a fix for this at all? Hope you can help. Many thanks Alan

By Aletheia   10 months ago


Stuck in tutorial screens will not open screen allowing access to personal files SO COMPLETELY USELESS

By Ioana   1 year ago


I reinstalled the app several times and it won't open anymore.

By M   1 year ago


Pro isn't working. I create something and it says to unlock pro. Connect to wifi or cell. I am..it's juat literally not working. I've followed the troubleshooting and got it to work 1x and now it's back to this. I'm not content with clearing cache, reinstalling every time I use it.

By Marcel Garcia   1 year ago


Hi I just noticed that the app resizes the video when it's exported. If I upload a 1080x1920 (16:9) image to loop it. When I save it, it doesn't matter that I keep the original format or select the 16:9 aspect ratio…it resizes the video to 608x1080. This means I have to export the video from another app to resize it back to 1080x1920. Spotify canvas does not allow me to upload 608x1080 videos. Could you please keep the original size of the image when exporting?

By Jessica Polecheck   1 year ago


Continues to give a "NETWORK ERROR" saying to connect to WiFi or turn Data on. WiFi is always on and connected. Continues to limit my ability to do anything.

By Shmps   1 year ago


Exporting halts at 12%.

By Matthew Hepple   1 year ago


App keeps crashing as I export, now at every stage.

By OKE AMU   1 year ago


Why have you guys not tried to fix this. This problem has been going on for weeks now. It does not even export anymore. Everything freezes. Smh.

By Amanda L   1 year ago


Also saying I'm not connected to net suddenly. Restarted phone, reinstalled app, tried other networks, everything.

By Marcel Garcia   1 year ago


I also can't download any of the effects. it says I'm not connected to the internet.

By barames   1 year ago


I can't download many of the effects. it says I'm not connected to the internet even though I just reinstalled the app from the net.

By Tanya   1 year ago


Can not open saved projects! I need to access hundreds of content I’ve created and just says ‘whoops’!? Help.

By Kyrshan   1 year ago


Automatic close

By Anthony Groulx   1 year ago


So I bought the Pro Version, finished my project, attempted to export and the App crashes and doesn't want to open again.

By Ed   1 year ago


Crashing before I can export

By Osborne DSilva   1 year ago


Hello, I am unable to purchase the pro package for a year. The purchase keeps failing every time.

By Monique Williams   1 year ago


I have a paid subscription and the app keeps shutting off. I can't use it to edit

By Tiina   1 year ago


A lot of sky animations not loading (play button just circles) and when exporting/saving the skay effect is static and without animation

By Jasmine Grant   1 year ago


My program keeps closing. I googled what to do and didn't find an answer. Please help.

By Susan Joyner-Stumpf   1 year ago


My Apo has NO SIGN IN page .... no way to begin a new animation I have a paid Updated Pro Version and I want it back please.

By Vanessa Carvajal   2 years ago


I purchased pro and it is claiming I don’t have it. My name is Vanessa Carvajal and my subscription runs out in Sept 2022.


Common dislikes about Motionleap app

- No option to export or save the animated picture to photos without upgrading to pro

- No hyperlink in the “contact us” option

- Not Apple Pencil friendly

- Inadequate masking feature

- Lacks extreme precision

- No option to loop the pictures to move a certain way



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Common Motionleap Problems & Solutions. Troubleshooting Guide


   



  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lightricks Ltd., developers of Motionleap.


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Developer: Lightricks Ltd.

E-Mail: [email protected]

Website: Visit Motionleap Website



About this app

The newest addition to the award-winning Enlight Creativity Suite of apps, brought to you by Lightricks, takes photo editing to the next level. this app brings life to images through animation, creating moving pictures that will wow anyone from your friends to Instagram followers.  With the same ease of use brought to you in the rest of the Enlight Creativity Suite, including Photofox, Lightleap, and Videoleap (Apple’s App of the Year), this app allows you to easily edit photos with powerful, precise, and easy to use animation tools.  Alternatively, a one-time payment plan is available (this is not a subscription). advance prior to the end of the current period. account at confirmation of purchase.  In just a few taps animate, add elements & overlays, adjust the speed and watch your image come to life.  Animate one element or several, drawing attention to parts of your photo that YOU want to come alive.  You may manage your subscription and turn off auto-renewal by going to your Account Settings after purchase.  Per Apple policy, no cancellation of the current subscription is allowed during active subscription period.  Create moving photos for a unique type of photo art!  Animate your photos & magically bring them to life with this app.  As a result you’ll get incredible videos that boomerang back and forth or flow like a GIF. Need inspiration?  Follow #this app, then tag your own creations and we’ll feature the best ones! plan.  Once purchased, refunds will not be provided for any unused portion of the term. 



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