Motionleap app not working? crashes or has problems?

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I have a problem with Motionleap

Are you having issues? Select the issue you are having below and provide feedback to Motionleap.




⚠️ Most reported problems ⚠️

Not working
64.1%

Something else
16.6%

Photo/Video
16.0%

Account
1.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of Motionleap Problems 😠👌🔥

- No option to export or save the animated picture to photos without upgrading to pro

- No hyperlink in the “contact us” option

- Not Apple Pencil friendly

- Inadequate masking feature

- Lacks extreme precision

- No option to loop the pictures to move a certain way

  31 Reported Issues: 😵🆘🛟🚨📢

11panels
2024-03-02

like, fix your app!! I'm paying monthly for premium just for the app to not let me export anything. This sucks PLEASE FIX.

Gretchen Kelly
2024-02-24

Can’t export

Franko
2024-02-23

Export function doesn’t work. Just says “cancelled” no matter which settings I try.

Ian R Deighton
2024-02-09

Keep getting failed to upload photo

Michaela Nastasia
2024-02-04

Unable to export/save my animation. When will this be fixed? I am still being charged.

Sdasd
2023-12-05

Motionleap doesnt download anything it just says exporting then cancelled. not sure if thats an app issue or my own issue

Mitch
2023-11-28

Videos on Motionleap won't export, no matter which setting I try. It keeps getting "cancelled"

Terrance Melcher
2023-11-18

I have had Pro Subscription for years. I just purchased a Google Pixel 8 Pro and I can't open the app? Never had a problem before...

Amber
2023-09-24

I can’t export for anything on Motionleap

Alan Baker
2023-08-16

Hi, App is failing again... It will not Export, gets to 2% then crashes. It worked a couple of times then stopped... Have reinstalled, restarted phone etc several times and issue remains. Is there a fix for this at all? Hope you can help. Many thanks Alan

Aletheia
2023-06-16

Stuck in tutorial screens will not open screen allowing access to personal files SO COMPLETELY USELESS

Ioana
2023-04-22

I reinstalled the app several times and it won't open anymore.

M
2023-02-07

Pro isn't working. I create something and it says to unlock pro. Connect to wifi or cell. I am..it's juat literally not working. I've followed the troubleshooting and got it to work 1x and now it's back to this. I'm not content with clearing cache, reinstalling every time I use it.

Marcel Garcia
2022-11-21

Hi I just noticed that the app resizes the video when it's exported. If I upload a 1080x1920 (16:9) image to loop it. When I save it, it doesn't matter that I keep the original format or select the 16:9 aspect ratio…it resizes the video to 608x1080. This means I have to export the video from another app to resize it back to 1080x1920. Spotify canvas does not allow me to upload 608x1080 videos. Could you please keep the original size of the image when exporting?

Jessica Polecheck
2022-11-11

Continues to give a "NETWORK ERROR" saying to connect to WiFi or turn Data on. WiFi is always on and connected. Continues to limit my ability to do anything.

Shmps
2022-10-24

Exporting halts at 12%.

Matthew Hepple
2022-10-01

App keeps crashing as I export, now at every stage.

OKE AMU
2022-09-17

Why have you guys not tried to fix this. This problem has been going on for weeks now. It does not even export anymore. Everything freezes. Smh.

Amanda L
2022-09-14

Also saying I'm not connected to net suddenly. Restarted phone, reinstalled app, tried other networks, everything.

Marcel Garcia
2022-09-14

I also can't download any of the effects. it says I'm not connected to the internet.

Barames
2022-09-14

I can't download many of the effects. it says I'm not connected to the internet even though I just reinstalled the app from the net.

Tanya
2022-09-13

Can not open saved projects! I need to access hundreds of content I’ve created and just says ‘whoops’!? Help.

Kyrshan
2022-09-11

Automatic close

Anthony Groulx
2022-09-03

So I bought the Pro Version, finished my project, attempted to export and the App crashes and doesn't want to open again.

Ed
2022-08-27

Crashing before I can export

Osborne DSilva
2022-06-27

Hello, I am unable to purchase the pro package for a year. The purchase keeps failing every time.

Monique Williams
2022-06-08

I have a paid subscription and the app keeps shutting off. I can't use it to edit

Tiina
2022-06-05

A lot of sky animations not loading (play button just circles) and when exporting/saving the skay effect is static and without animation

Jasmine Grant
2022-05-16

My program keeps closing. I googled what to do and didn't find an answer. Please help.

Susan Joyner-Stumpf
2022-04-27

My Apo has NO SIGN IN page .... no way to begin a new animation I have a paid Updated Pro Version and I want it back please.

Showing 1-30 of 31

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Developer: Lightricks Ltd.




About this app

The newest addition to the award-winning Enlight Creativity Suite of apps, brought to you by Lightricks, takes photo editing to the next level. this app brings life to images through animation, creating moving pictures that will wow anyone from your friends to Instagram followers.  With the same ease of use brought to you in the rest of the Enlight Creativity Suite, including Photofox, Lightleap, and Videoleap (Apple’s App of the Year), this app allows you to easily edit photos with powerful, precise, and easy to use animation tools.  Alternatively, a one-time payment plan is available (this is not a subscription). advance prior to the end of the current period. account at confirmation of purchase.  In just a few taps animate, add elements & overlays, adjust the speed and watch your image come to life.  Animate one element or several, drawing attention to parts of your photo that YOU want to come alive.  You may manage your subscription and turn off auto-renewal by going to your Account Settings after purchase.  Per Apple policy, no cancellation of the current subscription is allowed during active subscription period.  Create moving photos for a unique type of photo art!  Animate your photos & magically bring them to life with this app.  As a result you’ll get incredible videos that boomerang back and forth or flow like a GIF. Need inspiration?  Follow #this app, then tag your own creations and we’ll feature the best ones! plan.  Once purchased, refunds will not be provided for any unused portion of the term.