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like, fix your app!! I'm paying monthly for premium just for the app to not let me export anything. This sucks PLEASE FIX.
Can’t export
Export function doesn’t work. Just says “cancelled” no matter which settings I try.
Keep getting failed to upload photo
Unable to export/save my animation. When will this be fixed? I am still being charged.
Motionleap doesnt download anything it just says exporting then cancelled. not sure if thats an app issue or my own issue
Videos on Motionleap won't export, no matter which setting I try. It keeps getting "cancelled"
I have had Pro Subscription for years. I just purchased a Google Pixel 8 Pro and I can't open the app? Never had a problem before...
I can’t export for anything on Motionleap
Hi, App is failing again... It will not Export, gets to 2% then crashes. It worked a couple of times then stopped... Have reinstalled, restarted phone etc several times and issue remains. Is there a fix for this at all? Hope you can help. Many thanks Alan
Stuck in tutorial screens will not open screen allowing access to personal files SO COMPLETELY USELESS
I reinstalled the app several times and it won't open anymore.
Pro isn't working. I create something and it says to unlock pro. Connect to wifi or cell. I am..it's juat literally not working. I've followed the troubleshooting and got it to work 1x and now it's back to this. I'm not content with clearing cache, reinstalling every time I use it.
Hi I just noticed that the app resizes the video when it's exported. If I upload a 1080x1920 (16:9) image to loop it. When I save it, it doesn't matter that I keep the original format or select the 16:9 aspect ratio…it resizes the video to 608x1080. This means I have to export the video from another app to resize it back to 1080x1920. Spotify canvas does not allow me to upload 608x1080 videos. Could you please keep the original size of the image when exporting?
Continues to give a "NETWORK ERROR" saying to connect to WiFi or turn Data on. WiFi is always on and connected. Continues to limit my ability to do anything.
Exporting halts at 12%.
App keeps crashing as I export, now at every stage.
Why have you guys not tried to fix this. This problem has been going on for weeks now. It does not even export anymore. Everything freezes. Smh.
Also saying I'm not connected to net suddenly. Restarted phone, reinstalled app, tried other networks, everything.
I also can't download any of the effects. it says I'm not connected to the internet.
I can't download many of the effects. it says I'm not connected to the internet even though I just reinstalled the app from the net.
Can not open saved projects! I need to access hundreds of content I’ve created and just says ‘whoops’!? Help.
Automatic close
So I bought the Pro Version, finished my project, attempted to export and the App crashes and doesn't want to open again.
Crashing before I can export
Hello, I am unable to purchase the pro package for a year. The purchase keeps failing every time.
I have a paid subscription and the app keeps shutting off. I can't use it to edit
A lot of sky animations not loading (play button just circles) and when exporting/saving the skay effect is static and without animation
My program keeps closing. I googled what to do and didn't find an answer. Please help.
My Apo has NO SIGN IN page .... no way to begin a new animation I have a paid Updated Pro Version and I want it back please.
I purchased pro and it is claiming I don’t have it. My name is Vanessa Carvajal and my subscription runs out in Sept 2022.
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Developer: Lightricks Ltd.
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