Videoleap Editor app not working? crashes or has problems?

Videoleap Editor Status

Published by on 2022-09-22

Discover how fun and easy it is to create high quality videos with Videoleap by
Lightricks! Looking for high-end editing features? Or maybe you’re interested
in creating videos in minutes using trendy templates? Either way, Videoleap has
got you covered. An inspiration-filled social feed allows you to connect with
other creators and use their templates with your very own media.

I have a problem with Videoleap Editor

Are you having issues? Select the issue you are having below and provide feedback to Videoleap Editor.

problems reported in the last 24 hours

24 hour clock

Most reported problems

Something else


Not working


Reported Issues: 24 Comments

By Dan
Oct 29 2022

I made a music video for tik tok and the app renders the video with a horrible buzzing noise in it. The video isn’t peaking and it renders perfectly on iMovie. Please help this is annoying I paid for the pro membership and I feel like I got completely ripped off.

By Cayden boyd
Aug 25 2022

When I get on my video leap I click on text and I don't have effect

By Durrell
Aug 24 2022

Why I can't export my project? It stopped at 30%.

By Cathy J Babcook
Aug 13 2022

The completed version of my video on videoleap has sound but the exported version doesn't. What's up?

By Teodora
Aug 09 2022

My problem is that, I have a video I've made with another app, 1080p. I'm trying to export it here to 4K, but it just keeps leaving me a message something went wrong. The video's only 40mb, but when I try to export it on 1080p60, it lets me. What's the problem? Video's only 15s long

By Lourene
Jul 25 2022

How can everyone complain about the same problem and you don't fix it?? I've been struggling for hours to export my video without any luck, just "something went wrong", not what is expected from a charged app. poor service. Please fix, I have spend a lot of time making the video and now it can't export

By Stacey
Jul 21 2022

I’m trying to export my less than 10 minute long project that I already successfully exported once but I just forgot to cut something out of it, and now it will not export and gets to 100% and says ‘whoops sorry something went wrong’ I’ve tried deleting videos for storage but that isn’t the issue and there shouldn’t be one

By Shira
Jul 19 2022

I cannot export my project. It goes up to 76% and then tells me something went wrong. tried many times.

By Steven Wright
Jul 08 2022

I cannot seem to export my video after I have edited it. It goes up to 76% and then fails and tells me that something went wrong.

By Bradley Wayne Belk
Jul 07 2022

The app usually just crashes as soon as open the app

By Eman
Jul 03 2022

When I try to save a video it works up to 3 percent then says something went wrong and closes. Please help me solve this issue.

By Peters Adeshina
Jun 24 2022

Not able to save the projects

By Nathaniel
Jun 22 2022

I don’t know how to cancel my free trial membership

By Sandra Dimitrova
Jun 21 2022

When one chooses templates its blank.. a black screen.

By mara
Jun 18 2022

my app opens just fine. but when i try to make a new project it closes out of the app. and i thought maybe it was my phone acting up but i can get on to other apps just fine. i’ve tried powering off my phone and deleting and redownloading the app multiple times and nothing has worked.

By Dezi Dominguez
Jun 08 2022

The app opens fine and I can open my projects the video edits, clip lengths, and even downloaded music are there however the video and individual clips themselves will not load. it just appears as black or a black screen with a caution signal. Ive lost dozens of hours of editing work because of this issue.

By dufgdes7g9
Jun 04 2022

Whenever I export I get to %12 and then it crashes the app

By Conrad
Jun 02 2022

Why I can't export my project? It always stopped at 30%.

By Delmar
May 27 2022

I can't save and export any videos. The app crashes I've lost 3 edited videos because of this issue.

By Amanda Lundberg
May 25 2022

Every time I try to export or save my video the app crashes

By Emily Nelson
May 25 2022

It will not load my projects. And when it does show them, all the clips are blacked out and it won’t play.

By Gayan Kaneshka
Apr 10 2022

I mistakenly made a payment for this app. But i dont use this one. Please reverse the payment…

By Jaya Darrington
Mar 15 2022

I canceled my 2.99 a month subscription and was still charged an annual fee of 35.99, I would like to be refunded

By Rob Reid
Feb 28 2022

Hello. I’m a paid member for Videoleap. Currently it says I’m using over 14 gigs of memory but I’ve deleted all videos and drafts in the app? Why is it still showing so much usage?
Also, new features or effects coming any time soon?

Have a Problem with Videoleap Editor by Lightricks? Report Issue

Leave a comment:

Common Videoleap Editor Problems & Solutions. Troubleshooting Guide


  Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Lightricks Ltd., developers of Videoleap Editor.

72% Contact Match

Developer: Lightricks Ltd.

E-Mail: [email protected]

Website: Visit Videoleap Editor Website

About this app

Perfect for TikTok, Instagram Reels, or wherever you like! If you’re into bringing your vision to life from scratch, Videoleap’s advanced editor offers every tool you need - including sound effects, video effects, green screen, and more.  Looking for high-end editing features? Or maybe you’re interested in creating videos in minutes using trendy templates? Either way, Videoleap has got you covered.  Subscriptions will start immediately after free trial ends unless cancelled at least 24 hours prior to the end of the trial period.  - If eligible for free trial and you subscribe before your free trial ends, the rest of your free trial period will be forfeited as soon as your purchase is confirmed.  - Subscriptions auto-renew at the cost of the chosen package, unless cancelled 24-hours in advance prior to the end of the current period.  - You can subscribe for unlimited access to all features and content offered for purchase within Videoleap.  Per Apple policy, no cancellation of the current subscription is allowed during the active subscription period.  You may manage your subscription and turn off auto-renewal by going to your Account Settings after purchase.  - Subscriptions are billed monthly or annually at the rate selected depending on the subscription plan.  Download Videoleap now and start creating amazing videos today.  The subscription fee is charged to your iTunes account at confirmation of purchase.  • Layer-based editing! Add videos, effects, text and images then reorder them however you like.  Videoleap is part of the Creativity Suite, including Photofox, Quickshot and Pixaloop.  • Fit video clips to format - place clips on blank or colored canvas.  • Mix videos & images together to create double exposures and artistic looks.  An inspiration-filled social feed allows you to connect with other creators and use their templates with your very own media.  • Apply seamless, cinematic transitions to your clips.  • Text: variety of fonts, emojis, shadow, colors, opacity, and blending.  • Clip editing: trim, split, duplicate, flip, mirror, transform.  • Control audio volume and apply equalizer presets.  Alternatively, a one-time payment plan is available (this is not a subscription).  • Customize layers with transformation, masking, and blending modes.  • Change aspect ratio and fit clips automatically.  • Color correction: adjust brightness, contrast, saturation and more.  • Intuitive timeline with zoom for frame by frame precision.  • Unique, adjustable film filters for every moment.  Once purchased, refunds will not be provided for any unused portion of the term.  • Projects are auto-saved.  Work on them whenever, wherever. 

Solve Problems with Similar Apps: