You will never stop getting calls and emails. Calls are outsourced and they won’t stop no matter how you threaten them. They are rude and hang up on you... I’ve been close to tears because they call about ten times a day seriously. If anyone reading this is an attorney, please help me... I have to get my number changed even though I need it for business reasons.
When you ask to speak to a supervisor, every single person says, “I am the boss”. I can’t understand what they are saying (they outsourced to India), so several times I’ve asked to speak to an onshore rep (which we always have a right to, legally). Today when they called for, seriously, the fifth time, I demanded to speak to someone in America. He said he was in America... I asked which city and state... he mumbled something. I said, “name a city in Ohio.” Silence for about 35 seconds, he then said, “Ohio is my favorite state, because I love rock n roll music.” He clearly Googled, “Ohio”. It was embarrassing.
I didn’t even continue with the loan process, months ago, because it seemed like a scam from the start. Please beware. They harass and have no shame. You will have to change your number... I don’t see any other way.
Please help me.