YI IoT app not working? crashes or has problems?

YI IoT Status


I have a problem with YI IoT

Are you having issues? Select the issue you are having below and provide feedback to YI IoT.



⚠️ Most reported problems ⚠️
Not working
26.8%

Something else
26.1%

Login
22.5%

Connection
8.7%

Problems reported in the last 24 hours

24 hour clock ⏰

Summary of YI IoT Problems 🔥

- Night vision all day

- Resets a lot

- Camera is offline issue

- Sound stops after a couple of minutes

- App visually reverts to what it was before and it stops working again

📋 36 Reported Issues:

R
Robert Struzinski 2025-01-20

The app does not allow me to connect directly to my phones Hot Spot or bluetooth.

I
Israel 2024-12-03

La Apple lo me deja iniciar sesión, me dice repetidamente que la sección ha caducado cada vez que ininicio

N
Noel Douglas-Wallis 2023-10-28

I have loaded the app for a Yl lot camera but the page when opened is just frozen. It does not work. The instructions are too small and almost impossible to read on the those that were enclosed with the camera

K
Keith 2023-10-16

I open the app and its stuck on screen select

T
Trevor Black 2023-08-10

Camera won’t power up. Purchased March 2023. Ceased working July.

S
Samuel Agbai 2023-07-25

My Yi iot registration page is displaying a crack or broken code. Therefore making it possible not to be able to register

M
Mary 2023-06-24

How to change voice from Chinese to English ??

G
Ghassan Elias 2023-06-24

The app itself is frozen. I can log in, but won't let me do anything else on the screen.

M
MINH BACH TRAN 2023-06-16

The app didn't work. Can't add +

C
Chao 2023-06-05

Frozen my iPhone 12 Pro max

S
Sharon Johnson 2023-05-31

As of 5/27/2023, my YI IoT is crashed. It will load in my android phone OS 13 to the banner screen, and then freeze. The issue does not resolve. The cameras were unplugged for 24 hours, and then plugged back in. They start up, chime, and return to a standby mode with motion lights on. One of them spins and faces the wall it is mounted on.... I only use the free plan, not the paid one. After reading other comments, I find that I am not the only one. Please repair the app. The cameras are useless without it. Thank you

R
Richard Hemingway 2023-05-29

I'm getting a network problem message when I open your app, ive tried on multiple devices, even deleted and reinstalled the app with no luck. this has been going on for a couple days .

M
Mel Albert 2023-05-22

I open the application, doesn't do anything. Just opens, touch functions do not do anything at all.

M
Mel Albert 2023-05-22

I open the application, doesn't do anything. Just opens, touch functions do not do anything at all.

L
Lenard 2023-05-19

Video is pausing on it’s own

R
Ralph Brooks 2023-04-28

signing in

D
Donald Parsons 2023-04-14

I have a friend who purchased these cameras and the app for android wont even deliver the text messages for alerts to his phone. He constantly has to keep opening the app to check the alerts. the app is crap!

G
Gareth Hawkins 2023-04-06

Hi it’s not allowing me to view alerts

W
William C McGrath 2023-03-22

I have loaded the app on my android phone, but it freezes with no functionality on the welcome screen.

A
Answar May 2023-03-15

Software freezes no functionality

P
Pamela 2023-02-23

I downloaded the YI lot app and when I open it nothing works.

P
Peter Macdonald 2022-12-25

App freezes when trying to move camera - cameras are stuck in useless position. When app freezes it also freezes the iPhone completely

B
Brian Lee Kleeves 2022-12-24

My Yl loT camera won't pair.

R
Roseann Bingen 2022-12-21

The downloaded app already has cameras loaded, and I can't load mine.

N
Nancy Rothrock 2022-12-21

Downloaded app is frozen

T
Ted Mathies 2022-12-07

the cam turns to back wall, using the app to change the location it pauses then returns to the back wall and stops. ted mathies

A
Aum 2022-11-30

When u click to add camera, nothing happens

L
Luther Benjamin 2022-11-27

Click the plus sign to add camera, doesn't activate

C
Cheryl McKendry 2022-11-11

It keeps telling me that it has the wrong device type failure. I scan the device code that came with the instructions and it goes all the way through to connecting to wifi but then it can't seem to pair up. Then after a couple more minutes it says the wrong device type.

J
Jerry Woodell 2022-10-28

After reading all the emails I believe I wait use yiiot it sounds like shit I have wasted $160 on cameras and then they want me pay $ 120 plus for some thing does not work haft the time.Sorry u people waste of money. They are sealing cameras at haft price you can what you want cameras are good but service is shit!!!

S
Steve Huelsman 2022-09-30

I log in ok but I can't do anything else such as add or use any prompts on the app. Ready to return cameras.

C
Charles Tucker 2022-08-24

The app itself is frozen. I can log in, but won't let me do anything else on the screen.

N
Natasha DOliveira 2022-08-05

I subscribed and it’s not working.

M
Machteld Van Lienen 2022-07-20

Goedemiddag, Ik heb alles geïnstalleerd en locatie enz goed gezet maar ik kan geen beweging in de app krijgen. Kan geen camera toevoegen er gebeurt niets. Met vriendelijke groet.

D
Denise 2022-07-12

When trying to see the video play back when it shows there was motion or human detected I get a message that says video can't be downloaded. I need to see the video so I know who or what is in my backyard. Camera is L850Y been up 3 days

S
Shanté Acuña 2022-03-08

Doesn't work with alexa

Showing 1-36 of 36 reported issues:

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Developer: Kami Vision




‼️ Outages Happening Right Now

  • Apr 23, 2025, 08:16 PM

    a user from Haraucourt, France reported problems with YI IoT : Not working

  • Apr 12, 2025, 03:25 AM

    a user from Duncan, United States reported problems with YI IoT : Crashes

  • Mar 08, 2025, 06:18 PM

    a user from Saumur, France reported problems with YI IoT : Login

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    a user from Turin, Italy reported problems with YI IoT : Crashes

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    a user from Abidjan, Côte d’Ivoire reported problems with YI IoT : Not working

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    a user from Georgetown, Guyana reported problems with YI IoT : Crashes

  • Feb 25, 2025, 06:33 AM

    a user from Cappelle-la-Grande, France reported problems with YI IoT : Screen

  • Feb 22, 2025, 08:18 PM

    a user from Deggendorf, Germany reported problems with YI IoT : Not working

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