Contact Capital Blue Cross VirtualCare Support
Published by Capital BlueCross on 2023-11-16 About: The doctor will see you now (literally).
Meet with a doctor from the comfort of
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How to Contact Capital Blue Cross VirtualCare Customer Service/Support
Listed below are our top recommendations on how to get in contact with Capital Blue Cross VirtualCare. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Capital Blue Cross VirtualCare. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
96.67% Contact Match
Developer: Capital BlueCross
E-Mail: [email protected]
Website: Visit Capital Blue Cross VirtualCare Website
72.34% Contact Match
Developer: Capital BlueCross
E-Mail: [email protected]
Website: Visit Capital BlueCross Website
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Reported Issues: 3 Comments
By s_grab94
Move so slow!!!!
I logged in at 6:40 this morning and there were already 5 patients in line for each waiting room. I thought, okay this will move fast it’s fine. I was definitely wrong. I stayed in the same “number spot” in line for 45 minutes. This was the issue for all of the doctors. I then proceeded to get kicked out of my waiting room somehow, and I had to get all the way at the end of the line and start with a new number. I am SO annoyed. 8:13, and I still don’t have an answer to my medical concern. This is not an emergency, so I really don’t feel like going to the ER during Covid.
By BRoo Alum
App logs you out immediately and doesn’t save any information you have already typed
I keep trying to sign up for a virtual visit and every time I switch windows to another app to look up relevant info for the visit it is a blank slate. Can’t leave app and go back. How am I supposed to reference other info in phone if I can’t switch apps. This is a ridiculously basic need.
By ugh.123.456
App experience poor
Only using app on phone and no laptop accessibility is a miss. The app is clunky and does not save updated information after initially loading data. There should be a better notification process. We were 13th in line, and missed the doctor in a blink. Then had to start over, including re-entering all the information we did to start our session because the app didn’t keep info from 5 minutes prior.
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Why should I report an Issue with Capital Blue Cross VirtualCare?
- Pulling issues faced by users like you is a good way to draw attention of Capital Blue Cross VirtualCare to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Capital Blue Cross VirtualCare customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Capital Blue Cross VirtualCare.
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