Edulog Parent Portal Status

Last Updated on 2025-02-13 by Education Logistics, Inc.

I have a problem with Edulog Parent Portal

Are you having issues? Select the issue you are having below and provide feedback to Edulog Parent Portal.

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User reports:
No current problems

- The app sends multiple alerts outside of the selected time frame, which can be annoying and irrelevant.

- The time frame set by the user often reverts back to a longer time frame, resulting in numerous irrelevant alerts.

- The alert radius is not adjustable, which can result in notifications being received too early or too late.

- The website is not helpful in answering questions or providing solutions to issues.

- The app glitches and does not provide accurate information, making it unreliable.

- The app does not send notifications for the correct bus, causing confusion and inconvenience.

Common Edulog Parent Portal Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Edulog Parent Portal network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Edulog Parent Portal App
1. On android, goto Settings » Edulog Parent Portal » click [Force Stop]

Clear Edulog Parent Portal App Cache and Data:
1. On android, goto Settings » Apps » Edulog Parent Portal » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Edulog Parent Portal.

On android, goto Settings » Apps or Manage Apps tab.
Click Edulog Parent Portal » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Edulog Parent Portal » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Edulog Parent Portal