Contact My Truphone Support
Company Name: Truphone Limited
About: Truphone is a global mobile network that provides customers with truly local service wherever they
are.
Headquarters: London, England, United Kingdom.
My Truphone Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Truphone Limited
Verified email ✔✔
E-Mail: ask@truphone.com
Website: 🌍 Visit My Truphone Website
Privacy Policy: https://www.truphone.com/legal/privacy-policy/
Developer: Truphone Limited
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3 Most reported problems 😔💔
Doesn’t work
by VChong1980
Had to reinstall it twice before I could get past the splash screen. I started configuring my download eSim options, but probably took more than the 60s timer the devs gave me so the app suddenly took over while I was typing my plan label, failed, and then showed as if I had activated my plan with no means for me to redownload the eSim. Tried to reinstall it, now I can’t get past the splash screen. Poor engineering.
No service or Edge most of the time
by Voltron1701
Pretty unreliable connection. I was in New York, New Jersey, and Georgia and many times, almost half the time, I had no service. When I did have service it was often Edge and sometimes I had 3G, but even then it was slow and unreliable. When I most needed it, I could not connected at all. Three months earlier I used T-Mobile eSIM in the same locations and it worked so much better. I’m uninstalling this (cr)app.
Not Working!
by Joe Blow#1
This is new technology with the iPhone XS Max, however, definitely not working. Activation errors galore. Customer service is friendly and they started out responsive, but they haven’t got back to me in over 24 hours after my last inquiry. I bought the one-day pass to just test the waters, but it is gone now after one day of no usage, due to all their problems. If they ever get it going, I will update my review.
Have a Problem with My Truphone: eSIM travel data? Report Issue
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