Contact Soultime Christian Meditation Support

by LauraG2018

The company only responds once a day to emails. I accidentally signed up for two accounts. At first, I wanted credit for one. Then , I realized that I didn’t have full access even though had paid for two yearly memberships . After three consecutive days of getting zero resolve. I requested cancelation on both . I am now told they are unable to refund me that this would need to go through the App Store. I am getting the run around, frustrated and disappointed. I asked for precise instructions on how to get this done.i am sure it will be another 24 hours before I receive any additional assistance . I always thought it was the business that adjusts accounts not App Store. Update to my review- I did choose to cancel my accounts due to slow customer service and the App not allowing full access after being patient and waiting a couple days for direct response to the issue that was never resolved. I did go through App Store to get my refund , I was wrong in that area of frustration

by MNCoral

As a Christian, I appreciate the content of this app; a number of stories have a very soothing voice, the background sounds are good and the statistical data is very neat - it sets this app apart! However, a major disappointment with the app is that I cannot keep the background sound playing when I turn off my screen, or when I exit the app. Also, once a meditation recording ends - the whole app sound turns off - even the background sound I had playing behind the meditation. This really breaks the meditation and the mood especially if I haven’t yet fallen asleep or when I need to adjust or quickly check something on my phone - I find it too abrupt for an app that’s supposed to be smooth and soothing. There is also a lag and delay when navigating the app. I do hope this will be improved considering the cost of subscription. Thanks! Keep up the good work! :)

by MelissaFiore

I loved going through the meditation series at first and felt it was bringing a lot of healing to my heart and mind. I use the sleep songs to aid in my own guided meditation and love the stories. Also, I LOVE the mood tracker and the newly added way to view your progress emotionally over the 12 weeks. SO AWESOME!
My only major complaint is that most of the series tend to go straight into inner healing and digging up past junk to forgive and release etc. this is good but not every single time. It makes it hard to use them over and over again. It actually begun having the opposite affect in bringing me down by re-hashing things over and over that had already been addressed. I would love to see more of these series focusing with forward thought and less in looking backward to the negative experiences of the past. Maybe a disclaimer saying that “this session will involve some inner healing practices” etc. Or a section for specifically inner healing.