Contact Soultime Christian Meditation Support
Published by Soultime Media Limited on 2023-07-31 About: ** Archbishop Justin Welby **
"Soultime is a beautiful, quiet and accessible way
of drawing close to God in Jesus day by day. I warmly recommend it to you.
How to Contact Soultime Christian Meditation Customer Service/Support
Listed below are our top recommendations on how to get in contact with Soultime Christian Meditation. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Soultime Christian Meditation. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Soultime Media Limited
82.86% Contact Match
Developer: Soultime Media Limited
E-Mail: [email protected]
Website: Visit Soultime Christian Meditation Website
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Reported Issues: 12 Comments
By James White
1 year agotrying to sign in to renew with 50% discount but need support with a password problem on Dec 26 2022 t Thanks
By Jillian Davidson
1 year agoHow do I contact Soultime? I can't find an email or phone number and was charge $59.99, but can't afford this and need to cancel. Jillian Davidson
By Melinda King
1 year agoI was charged $59.99 on Sept.25th by Soultime Media. I do not know why. I am not using this app. Help. 1-919-800-9129. Thank you! -Melinda King
By Heather Gray
1 year agoI am now a widow since my husband died suddenly two weeks ago. My yearly subscription is until June 20th 2022. Please cancel as I can't afford it now Thank you
By Catherine aloisio
2 years agoI am trying to cancel my Soultime Christian Meditation app, as it has charged me for another yearly subscription that I do not want. I can’t afford this right now and would like a refund on my credit card that was charged today through Apple.com/Bill in the amount of $96.99. Please can someone contact me back to rectify this problem. My credit card was only charged today. Thank you My mobile number is: 0418431333.
By Doreen E Harvey
2 years agoHi! I've been very much enjoying Soultime for a number of months. However, I'm now finding the negative assumptions about how I might feel about my relationship with God a little difficult to work through. I wish you provided an alternative approach. For example, when I'm asked, 'When did you start to believe that God didn't love you?' or when I started to believe that I didn't bring joy to God, it's not relevant to me. I DO believe God loves me, I believe He delights in all of us. Could you not ask, instead, 'If you have a hard time believing that God loves you, when might that have started? And if you believe God loves you, when did you come to that realization?' I think that would be much more life-giving. I just feel that the narrator is assuming negative dispositions. I have pain, trauma, challenges, etc. So, what I need is to remember that the Lord loves me, delights in me and walks with me. 'Just thought after today's meditation (Joy-3 - August 16, 2021) that I needed to say something. Thank you for listening. Blessings....
By Heidi Fields
2 years agoMy app is suddenly not working. My subscription should not expire until mid-August, but I can't open the app at all. I've deleted the app (but not the subscription) several times, turned off my phone, and downloaded the app but nothing is working. Please advise. I've really enjoyed this app and I hope to have access to it again very soon! --Heidi Fields
By Caroline mclean
2 years agoI thought I had a two week trial and had 26.5.21 in my calendar to cancel if I wasn’t using the app. This I was intending to do. You have now taken the full annual fee early and I’m so upset. I want to complain. I look forward to a speedy response to this matter. Kind regards Caroline McLean
By Beverly Whitney
2 years agoI can hear the daily meditation but I am unable to get anything else to play. Sound is on. I download, hit the play button & nothing plays! What is the magic formula?
By LauraG2018
Customer service
The company only responds once a day to emails. I accidentally signed up for two accounts. At first, I wanted credit for one. Then , I realized that I didn’t have full access even though had paid for two yearly memberships . After three consecutive days of getting zero resolve. I requested cancelation on both . I am now told they are unable to refund me that this would need to go through the App Store. I am getting the run around, frustrated and disappointed. I asked for precise instructions on how to get this done.i am sure it will be another 24 hours before I receive any additional assistance . I always thought it was the business that adjusts accounts not App Store. Update to my review- I did choose to cancel my accounts due to slow customer service and the App not allowing full access after being patient and waiting a couple days for direct response to the issue that was never resolved. I did go through App Store to get my refund , I was wrong in that area of frustration
By MNCoral
Good content but app quality needs work
As a Christian, I appreciate the content of this app; a number of stories have a very soothing voice, the background sounds are good and the statistical data is very neat - it sets this app apart! However, a major disappointment with the app is that I cannot keep the background sound playing when I turn off my screen, or when I exit the app. Also, once a meditation recording ends - the whole app sound turns off - even the background sound I had playing behind the meditation. This really breaks the meditation and the mood especially if I haven’t yet fallen asleep or when I need to adjust or quickly check something on my phone - I find it too abrupt for an app that’s supposed to be smooth and soothing. There is also a lag and delay when navigating the app. I do hope this will be improved considering the cost of subscription. Thanks! Keep up the good work! :)
By MelissaFiore
Really enjoyed it at first
I loved going through the meditation series at first and felt it was bringing a lot of healing to my heart and mind. I use the sleep songs to aid in my own guided meditation and love the stories. Also, I LOVE the mood tracker and the newly added way to view your progress emotionally over the 12 weeks. SO AWESOME! My only major complaint is that most of the series tend to go straight into inner healing and digging up past junk to forgive and release etc. this is good but not every single time. It makes it hard to use them over and over again. It actually begun having the opposite affect in bringing me down by re-hashing things over and over that had already been addressed. I would love to see more of these series focusing with forward thought and less in looking backward to the negative experiences of the past. Maybe a disclaimer saying that “this session will involve some inner healing practices” etc. Or a section for specifically inner healing.
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