LEGOLAND California - Official Reviews

by %GrumpyOldOne%

Has the potential to be a good app, but the real-time data is all wrong. When queue was indicated 50min, I only waited 20. Shows indicated at some places at 1230 where on the opposite side of the park at 1300...
please check what universal and Disney are doing and just copy them, and you’ll have a decent app. In the mean time I’ll delete LEGOLANDCali and use the paper map which is much more useful.

by John_kraj

An App is supposed to be helpful. This does the opposite, especially the map/direction. Not sure who designed this, that person/team reviewer hasn’t even bothered to enable Feedback (feedback option on Info takes you to a page that tries to sell you more passes!). Maps should have names to the entities shown - it has absolutely none, and that results in confusing directions that make you go around in this maze. LEGOLANDCali/map is everything a helpful app should not be… Sad

by JJsanmateoeater

Please add a feature that populates a map with all of the rides you’ve selected in the planner section. I found it really difficult to just figure out where one ride was located without having to manually tap every single icon on the map by trial and error (ie the search function is worthless)

by Djcjdc

Overall LEGOLANDCali wasn’t very helpful. The wait times on rides were wrong. It almost always said 5 min even if it was actually 30-60min. Show times also wrong which led to some frustrating experiences were we planned for a movie but was 15 min late. Having recently gone to Disney and their app was very helpful to planning a great day, LEGOLANDCali was disappointing. Navigation also not intuitive.

by Annaglyph.music

LEGOLANDCali is great in theory, but a bug prevents me from using it. Although I have cellular data (working fine) it keeps saying I am not connected to the internet. I can’t access ticket QR code’s, see ride times, or use many of the real-time useful features. I even connected to Legoland’s WiFi and still got this message, despite restarting, etc. please fix!

by Sf007

I have added 3 annual passes (myself, wife, and kid) to LEGOLANDCali . When making reservations for visits, why does LEGOLANDCali not automatically know what my annual pass numbers are? I have to ‘copy’ the numbers from notes and ‘paste’ them into LEGOLANDCali as I’m configuring the reservation. That is very error prone. I don’t understand why that field wouldn’t just allow me to choose one of the annual passes already stored in LEGOLANDCali .

by Jengrinn

We had a lot of fun. We didn’t know until we got there that they do not take cash. We only brought cash. They also require you to use your phone for just about everything. If your phone dies you are screwed. Lots and lots and lots of walking and waiting so be aware of that and how well your kiddos can cope.

by Qwerrtyyiop

Map is useful but GPS often too slow to update so routing still difficult. Wait times useful but often inaccurate (actual wait often shorter!). Would be good if one could remove rides already done from map. Also would be useful if one could make a fav list and not see all attractions that aren’t of interest.

by Dash16

I recently visited the park and made sure everyone had this preloaded on their iPhone ahead of time. The ride locator and wait time estimates were super helpful, but it was a little confusing because some rides were closed for maintenance and LEGOLANDCali didn’t know about them. Overall a good alternative to a physical map and good park companion!

by Can't Make It Work II

Nice app and helpful to navigate around the park. Would be better if it had a couple other features. 1. A Help feature where you could get FAQs or even a live chat. 2. Ability to search for specific food items (i.e. popcorn). 3. Name of each section of the park, like on the paper map.

by Btwsp

LEGOLANDCali is great. It guides you to all the rides with a walking path. It’s very interactive.
I love LEGOLANDCali as a whole. I gave it 3 stars because the wait times are inaccurate and that’s a no deal when you are planning what you want to ride.

by 5🐭🐈🐇🐎🐥🐘🐩🐞🐚🐬🌸

When I went to Legoland I used LEGOLANDCali to look at the times of the rides at Legoland nothing happened and I was at the Legoland park. LEGOLANDCali says wait times are not available. Please fix this.

by Wash Visitior

Great time for the kids but difficult to make reservations and reserve time. The reserve n ride FAQ did not specify that it was for the land rides only. The hotel did not state that valet was only reserve only. No way to contact a person to ask someone questions without sending a email and waiting 2-4 days for a reply. The reserve n ride was great feature but only for specific rides only and not detailed in any information. Overall we had a great time!

by Dirty****denny

Everyone was great at the resort. The reason for four stars is the buffet. I’ll always Beeline to the omelet station when a buffet has one. I’d like an option of fresh eggs instead of the giant batch of scrambled eggs or soggy looking boiled eggs.

by SwinginglyMKA

It was really helpful to build a schedule for the day and check off the activities as we did them. Oddly, the checked off items appeared first, so we had to scroll down to the next action item. Also, we couldn’t plan our visit the day before very well as everything in LEGOLANDCali reads CLOSED after park hours. So there’s no concept of what might reopen in the morning or stay closed due to seasonal maintenance. Would be helpful to replace this with “opens at XX time”. Same with rides that won’t open straight up at park opening- a number of rides don’t open straight up at park opening. We planned our day to start at one in particular (expecting it would have a long wait all day) and we were told it wasn’t opening for another hour. I wish LEGOLANDCali had told us that - we could have planned better. Never did make jt back to that ride.

It would be so helpful to have Menus attached to the restaurant event so we can know for sure what we want before getting to the restaurant.

It would also help if the digital park map had text descriptions the way the paper map does, to help show where you are and what direction you are facing. The “walk to” feature was fantastic!! That was the best part of LEGOLANDCali .

by Slch83

Used to navigate the park—worked much better than the paper map!

by Pththb

The GPS feature was really helpful as there are a lot of narrow pathways. The wait times were accurate, unlike other user’s experience. I’m glad I downloaded it, plus I got a coupon for a souvenir cup with free refills on LEGOLANDCali .

by X Ndnndndj

LEGOLANDCali is very useful. Tracks your location helps guid to each ride. Tell each ride wait time. Very user friendly. LEGOLANDCali is better than the apps from other amusement parks. Great job Legoland!

by Pham_vickyyy

I loved the park and hotel food was great staff was very helpful only complaint is that the hallways were a little stuffy at times more air circulation would be good

by Pedrovelascosantos

When I went to LEGO land it was such a blast so I got LEGOLANDCali! It really helps me get tickets and more stuff that I need so me and my family can go again! I rate LEGOLANDCali 10 out of 10! Best app ever c=

by Jensnoopb

Map is fine but wait times are not even close to correct. Three rides that we’ve ridden said that the wait times were 5 minutes and they’ve been more like 30+.

by Tsiorv

Useless. Waiting times are twice what they say so we wasted our weekend. All rides where at least twice what they reported and after you arrive at 11 and by 1:30 you only have done 2 rides you wonder what the point of visiting is.
Get real Legoland.

by Rmogull

So the main reason we wanted LEGOLANDCali was for wait times. Disney does a pretty decent job with their app. Legoland. Not so much. Not only are the wait times crap, but LEGOLANDCali doesn’t even list when a ride is down. So use the map feature if you want...

by Found On Road Dead

Wait times totally inaccurate! Wait times 45 minutes when app reflects 5 minutes. Map is useful.

by MurseJakie

There should be an option to filter out rides that are closed and also filter by height requirement so the map isn’t so full of rides you can’t go on based on availability or size of your kids.

by Chevy Volt

inaccurate wait times, actual wait times were shorter!. GPS was always off. We were at the park for three days in a row and not once did we get any special offers. except for the souvenir Coca-Cola cup… Who wants that? Previous apps used to pop up special offers all the time. The previous App is much better.

by DarkPhoenix9503

The GPS works fine,but it’s slow. The wait time is bad, the wait times are way off and make the wait sound way shorter than it actually is.

by Kalyan Verma

Works fine. The location is fairly accurate. Walking directions are precise.

Some key features are missing and would really help the visitors make most of their time while they are there:

1. Add filter by age/height for attractions
2. Show wait times on the map
3. The ability to mark attractions as complete

by Kajukine

Great for map. Not great for showing closed attractions.

Please review the suggestions other reviewers have already made. They are spot on! Filter by height, sort by faves, hide completed rides, etc.