Contact Drs. Online

Contact Drs Online Support


Company Name:

About: Video chat with a doctor or nurse, 24/7. For members of Blue Cross & Blue Shield
of Rhode Island exclusively.



Drs Online Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Drs. Online Website

Privacy Policy: https://business.amwell.com/privacy-policy/

Developer: Blue Cross & Blue Shield of Rhode Island







3 Most reported problems 😔💔

4.9 out of 5

Long Waits

2025-03-12

by Crtny14

Couldn’t get access to a visit, waited hours. Should have just gone to urgent care.

Easy and convenient

2025-03-13

by Cassmcclusky

I rated this 3 stars because my insurance could not be found so I had to pay OOP which was annoying but still work it

Signed out

2025-03-14

by Empire B

This was my first visit the online doctors and it went fairly well the only problem I had was after filling out lots and lots of questions it asked about my medications. So I went upstairs got my prescription came back downstairs to my computer and it had timed out and logged me out and I had to start over bummer.




Have a Problem with Drs. Online? Report Issue




Why should I report an Issue with Drs. Online?

  1. Pulling issues faced by users like you is a good way to draw attention of Drs. Online to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Drs. Online customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Drs. Online.


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