Florida Stories app not working? crashes or has problems?

Florida Stories Status

Last Updated on 2024-05-28 by Florida Humanities Council

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Common Florida Stories Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Florida Stories app on iOS and Android devices. Solve all Florida Stories app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Florida Stories iPhone Issues and Solutions

Florida Stories iOS app crashes, not working, errors
Florida Stories iOS app network issues
Florida Stories on iOS has black/white screen

Florida Stories Android App Issues and Solutions

Florida Stories has errors/crashing/not working
Florida Stories server network connectivity issues
Florida Stories has black screen

Florida Stories iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Florida Stories app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Florida Stories app crashes or not working on Iphone (iOS):

Close and restart the Florida Stories app on iPhone
Update Florida Stories app to the Latest Version for iOS
Uninstall and reinstall Florida Stories iPhone app
Update your iPhone to the latest iOS version

Fix Florida Stories on iPhone unable to connect to server/internet connection issues::

To resolve Florida Stories network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Florida Stories black/white screen (blank screen) on iPhone:

Follow the Florida Stories iOS app troubleshooting guide Here →

Florida Stories Android App Issues and Solutions

Fix Florida Stories not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Florida Stories app issues:

Force Stop the Florida Stories App
1. On android, goto "Settings" » click Florida Stories app. » click "Force Stop".

Update Florida Stories to the latest version on PlayStore

Clear Florida Stories App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Florida Stories app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Florida Stories.

Fix Florida Stories unable to contact server/ Florida Stories internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Florida Stories » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Florida Stories » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Florida Stories on android.

Solve Florida Stories black/white screens issue on Android:

Follow the Florida Stories android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Florida Humanities Council, developers of Florida Stories.

About this app

Florida Stories' walking tours allow you to delve behind the scenes of your favorite Florida towns to learn more about their history, culture, and architecture. Each walking tour is GPS enabled and includes audio narration and photos providing you with engaging content at each tour stop. You can discover the uniqueness of Florida at your own pace and on your own schedule. Florida Stories is a program developed and sponsored by the Florida Humanities Council.