iSearch Status

Last Updated on 2018-11-07 by ShenZhen Lenze Technology Co,.Ltd.

I have a problem with iSearch

Are you having issues? Select the issue you are having below and provide feedback to iSearch.

Fix my App Errors

👨🏻‍👩🏻‍👦🏻‍👦🏻
11 User reports:
App has problems

User reports 11

⚠️ Most reported problems ⚠️

Connection

57.1%

Something else

21.4%

Not working

14.3%

Crashes

7.1%

problems reported in the last 24 hours

24 hour clock ⏰

Summary of iSearch Problems 😠👌🔥

- Instructions are hard to understand

- Difficult to find the app without QR code

- Random beeping when not in use

- App keeps asking for location authorization

- Device disconnects when app is closed

- App may not work properly and may have connectivity issues

3 Reported Issues: 😵🆘🛟🚨📢

Lynda

2024-11-22

Tags beep as soon as I close the Android phone app. Have to keep app open all the time?

Renee Rose

2023-06-21

Refuses to connect online

Kelly Zwagerman

2023-06-14

settings does not open past 'device' with 'setting' and unconnected

Showing 1-3 of 3

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Common iSearch Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot iSearch app on iOS and Android devices. Solve all iSearch app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

iSearch iPhone Issues and Solutions

iSearch iOS app crashes, not working, errors
iSearch iOS app network issues
iSearch on iOS has black/white screen

iSearch Android App Issues and Solutions

iSearch has errors/crashing/not working
iSearch server network connectivity issues
iSearch has black screen

iSearch iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever iSearch app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix iSearch app crashes or not working on Iphone (iOS):

Close and restart the iSearch app on iPhone
Update iSearch app to the Latest Version for iOS
Uninstall and reinstall iSearch iPhone app
Update your iPhone to the latest iOS version

Fix iSearch on iPhone unable to connect to server/internet connection issues::

To resolve iSearch network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix iSearch black/white screen (blank screen) on iPhone:

Follow the iSearch iOS app troubleshooting guide Here →

iSearch Android App Issues and Solutions

Fix iSearch not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent iSearch app issues:

Force Stop the iSearch App
1. On android, goto "Settings" » click iSearch app. » click "Force Stop".

Update iSearch to the latest version on PlayStore

Clear iSearch App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "iSearch app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch iSearch.

Fix iSearch unable to contact server/ iSearch internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click iSearch » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got iSearch » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch iSearch on android.

Solve iSearch black/white screens issue on Android:

Follow the iSearch android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ShenZhen Lenze Technology Co,.Ltd., developers of iSearch.