Jewel Crush Status

Last Updated on 2026-03-17 by IVYMOBILE INTERNATIONAL ENTERPRISE LIMITED

I have a problem with Jewel Crush

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User reports:
No current problems

-Glitches cause the game to shut down and lose progress

-Annoying pop ups every 4 seconds

-Ripping people off with coins and VIP membership

-Unwanted update that removed features

Terry Goolsby 2023-08-05

Hi! On game #202, how do I get the2 columns at the top to move? Thank you!

Tiffany T Stanley 2022-03-28

keeps crashing ive won the same level twice i have to play that level over because it crashes. Ihour unlimited play time lost because of crashes!!

Showing 1-2 of 2 reported issues:

Common Jewel Crush Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Jewel Crush network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Jewel Crush App
1. On android, goto Settings » Jewel Crush » click [Force Stop]

Clear Jewel Crush App Cache and Data:
1. On android, goto Settings » Apps » Jewel Crush » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Jewel Crush.

On android, goto Settings » Apps or Manage Apps tab.
Click Jewel Crush » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Jewel Crush » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Jewel Crush