About: The America's Test Kitchen app delivers the best-tasting recipes, how to cook
videos and more! Recipes are all in one place - get every failproof recipe from
America’s Test Kitchen, Cook’s Illustrated, and Cook’s Country. Comment on
recipes to share your tips and tricks! Cooking recipes has never been easier.
Listed below are our top recommendations on how to get in contact with America's Test Kitchen. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact America's Test Kitchen. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Contact e-Mail: [email protected]
100% Contact Match
Developer: America's Test Kitchen
E-Mail: [email protected]
Website: Visit America s Test Kitchen Website
This app has so much potential but the new version has a lot of weird UX bugs: Favorites is SO BUGGY. You can only load like 8 recipes at a time and have to click a button to load the next 8, whereas the old version you could scroll to automatically load. You can create recipe collections within Favorites but I cannot for the life of me figure out how to add a recipe to it???? Also if you are browsing in Favorites and click on a recipe and hit the back button it starts you back at the original load page with the first 8 recipes instead of holding your place which in combo with the lack of scroll to load makes it very frustrating. Shopping List is also buggy. I have had multiple experiences where I check something off and it checks a totally unrelated item off that isn’t even near it but keeps the one I was trying to check off... I also miss the feature where if you had added a recipe to the shopping list and decided you didn’t want to make it you could go to that recipe page and hit a button to remove all the ingredients instead of having to check every single one off in the list. Again, so much potential here but UX took a big step backwards in the app refresh for some reason.
Update: I have changed my rating of this app from 2 stars to 1. The developers of this monstrosity commented on my first review below and stated they had corrected the constant login issue. They did not. It still makes me login every single time I open this terrible app. ATK, please fire your current app developers and start over fresh. I’m about to cancel my subscription. The new app is extremely buggy. Favorites sometimes freezes, or won’t load. Additionally, now the app makes you sign-in every time you open it, it’s more annoying than anything. The only other apps I have that require me to log in each time I launch them are my banking apps, and other such apps that have higher security precautions, for good reason. You’re just a cooking app, ATK.
I had been using the app for over a year with no issues, but the recent changes have rendered it completely useless. You can search recipes, but you can never view them. With every recipe I try to view, whether from my Favorites or a new search, I get a screen saying “Oops, something bad happened!” Something bad happened, all right - they totally broke the app. I tried emailing ATK for support at least two weeks ago, but no response. So now I just have to use the website to find the recipes. I’ve been a paying member for many years. Surely they can do better. UPDATE: It is now a month later, and the issues are not only not fixed, they are worse. I deleted and reinstalled the app, and I couldn't navigate at all. I have deleted it permanently.
Leave a comment: