Contact SleepScore

Contact SleepScore Support

Published by on 2023-12-20

About: SleepScore, the world’s most advanced sleep improvement system features
patented, non-contact, sonar sleep tracker technology to measure your sleep from
your nightstand, plus sleep sounds, smart alarm, sleep cycle analysis, and
more. Do you want to improve your sleep but don’t know where to start? Do
you want to fall asleep with ease? Do you want to learn more about your sleep
cycle? Our sleep tracker technology, more .



How to Contact SleepScore Customer Service/Support

SleepScore Contact Information

Listed below are our top recommendations on how to get in contact with SleepScore. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact SleepScore. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of SleepScore Labs



100% Contact Match

Developer: SleepScore Labs

E-Mail: [email protected]

Website: Visit SleepScore Website

83.33% Contact Match

Developer: SleepScore Labs

E-Mail: [email protected]

Website: Visit SleepScore Labs Website





Privacy & Terms:

https://www.sleepscore.com/legal/privacy-policy

https://www.sleepscore.com/legal/sleepscore-terms-of-service




Reported Issues: 3 Comments

4.4 out of 5

By emily920318


Pauses during sleep, deletes data, and leaves volume at max

I was so optimistic about this app after visiting their site and reading reviews online… On the first night of use, the app paused itself and deleted previous data so it didn’t collect data until I woke up and restarted it 2-3 hours later. On the second night, it switched between “paused” and “awake” for hours at a time despite being asleep. What was likely 7 hours of sleep is reported as 4 hours. How can the app be collecting accurate data if it pauses itself and deletes data? A similar concern was raised by a different user in the reviews 2 years ago. I would be willing to stick in there for a third night but the auto-adjusting volume does NOT return your phone’s volume back to what you set the day before once you turn off the alarm. Instead, it remains at FULL VOLUME so the first sounds your phone makes each morning are enough to wake your housemates and neighbors. The app is two for two on failure to reduce volume after the alarm has been turned off. Other sleep apps and the built-in bedtime function on iPhones don’t do this and don’t capture incorrect data and/or delete it, so I will be returning to using those options.



By RAB511


Inaccurate tracking and claims

I downloaded this app because it claimed it would only pick up on the person closest to the phone, but it was either picking up on my dog (who was never closer to the phone than me and who is 30 pounds and clearly not an adult human) or just not working at all. The app claims I slept 1-4 hours a night, often with large gaps where the app just wasn’t gathering data so i don’t know what was happening at those points. It would also say I woke up multiple times a night for 20 or more minutes—I assume this was it tracking my dog’s movements but even that seems extreme. I don’t know my exact sleep patterns of course but if I was sleeping one hour a night I’d know that from how I felt in the morning. I followed the directions for placement exactly and got terrible results with large gaps in tracking. Placing the phone on the bed next to me resulted in fewer complete tracking gaps but more wake ups that I don’t remember. I wouldn’t recommend this at all because it doesn’t meet the basic requirement for a sleep tracking app: to track when I’m asleep instead of randomly turning off. Also, the app started emitting an extremely high pitch squeaking noise that I was extremely grating even though I could barley hear it. Drove my dog crazy though. That’s when I deleted it.



By tkswagner


Sonar noise is horrible

I tried this app for the first time last night and it didn’t work. I got a sleep score of 0. After doing some research, I realized that your phone can’t be doing anything else or the app will pause and not record your data. I listen to music over my AirPods to fall asleep but unfortunately this causes the app to not work. Ridiculous considering many people fall asleep to music. After finding this out, I decided to maybe give up the music because I wanted the app to work. That was until I opened the app and it started emitting the horrid sonar sound (didn’t hear it last night because I immediately put on my music which made the sonar stop). They claim that you shouldn’t be able to hear it but it was LOUD. I’m not sure how someone couldn’t hear it. It gave me a headache that has lasted for hours it was so loud and piercing. I deleted the app immediately.




Have a Problem with SleepScore? Report Issue

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Why should I report an Issue with SleepScore?

  1. Pulling issues faced by users like you is a good way to draw attention of SleepScore to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a SleepScore customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using SleepScore.


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