SleepScore Reviews

by Emily920318

I was so optimistic about SleepScore after visiting their site and reading reviews online… On the first night of use, SleepScore paused itself and deleted previous data so it didn’t collect data until I woke up and restarted it 2-3 hours later. On the second night, it switched between “paused” and “awake” for hours at a time despite being asleep. What was likely 7 hours of sleep is reported as 4 hours. How can SleepScore be collecting accurate data if it pauses itself and deletes data? A similar concern was raised by a different user in the reviews 2 years ago.
I would be willing to stick in there for a third night but the auto-adjusting volume does NOT return your phone’s volume back to what you set the day before once you turn off the alarm. Instead, it remains at FULL VOLUME so the first sounds your phone makes each morning are enough to wake your housemates and neighbors. SleepScore is two for two on failure to reduce volume after the alarm has been turned off. Other sleep apps and the built-in bedtime function on iPhones don’t do this and don’t capture incorrect data and/or delete it, so I will be returning to using those options.

by M D Mills

(Set up exactly as required.). My problem is awakening in middle of the night and feeling alert and even refreshed and then unable to get back to sleep. I toss and turn. If I get up and do something boring, I’m usually up longer than if I simply lie in bed and use my mini-pad to read something equivalent to comfort food for the mind - currently, Mark Twain’s Roughing It. Eventually after reading in bed this way, my sleepiness returns and I am able to sleep until wake time. Usually I read for an hour or so. ( I use iPad night feature eliminating blue light and lowest light Kindle app features.)

this app doesn’t register this as awake time. It thinks I am sleeping straight through. Tried several nights, same result.

I recently tried Sleep Cycle’s accelerometer mode and reading on the Kindle app, both on the iPhone. That has been accurate. So at least I have good documentation of my sleep issue from night to night.

by Tkswagner

I tried SleepScore for the first time last night and it didn’t work. I got a sleep score of 0. After doing some research, I realized that your phone can’t be doing anything else or SleepScore will pause and not record your data. I listen to music over my AirPods to fall asleep but unfortunately this causes SleepScore to not work. Ridiculous considering many people fall asleep to music. After finding this out, I decided to maybe give up the music because I wanted SleepScore to work. That was until I opened SleepScore and it started emitting the horrid sonar sound (didn’t hear it last night because I immediately put on my music which made the sonar stop). They claim that you shouldn’t be able to hear it but it was LOUD. I’m not sure how someone couldn’t hear it. It gave me a headache that has lasted for hours it was so loud and piercing. I deleted SleepScore immediately.

by RAB511

I downloaded SleepScore because it claimed it would only pick up on the person closest to the phone, but it was either picking up on my dog (who was never closer to the phone than me and who is 30 pounds and clearly not an adult human) or just not working at all. SleepScore claims I slept 1-4 hours a night, often with large gaps where SleepScore just wasn’t gathering data so i don’t know what was happening at those points. It would also say I woke up multiple times a night for 20 or more minutes—I assume this was it tracking my dog’s movements but even that seems extreme. I don’t know my exact sleep patterns of course but if I was sleeping one hour a night I’d know that from how I felt in the morning.

I followed the directions for placement exactly and got terrible results with large gaps in tracking. Placing the phone on the bed next to me resulted in fewer complete tracking gaps but more wake ups that I don’t remember.

I wouldn’t recommend this at all because it doesn’t meet the basic requirement for a sleep tracking app: to track when I’m asleep instead of randomly turning off.

Also, SleepScore started emitting an extremely high pitch squeaking noise that I was extremely grating even though I could barley hear it. Drove my dog crazy though. That’s when I deleted it.

by RearOfSignal

Downloaded SleepScore after hearing very good reviews. Went ahead and entered all my sleep info which was very thorough, so I was expecting to have a lot more data to analyze my sleep.

However, the sonar sound that is emitted from the phone to track sleep is actually audible to my ears, and is like a high-pitched squeal. I was too distracted by the high-pitched sound to even get comfortable enough to go to sleep. Two things to consider. 1) The sleep aid sounds could possibly help to wash out the high-pitched noise. 2) I probably have better hearing than most people my age (mid-30s) and others may not even been capable of perceiving the sonar noise that the phone emits.

So unfortunately SleepScore is unusable for me as it is now. That being the case, I can’t comment on any of the apps other features.

by Lucy.navarro

I hate leaving bad reviews but I was looking for an app that would track my sleep more accurately so I looked at a few articles and they directed me to SleepScore. It was fast to set up, and that’s why I give them two stars. But here’s the problem I had, as soon as I open SleepScore it starts making this rlly high pitch noise that will hurt your ears and it won’t stop until you complete close SleepScore . I haven’t seen any other person have this problem and I even went to their website to they’re FAQs kinda sad that I wasn’t able to use SleepScore to get more accurate info about my sleep I was rlly looking forward to it but I can’t spend a night with a high pitch noise I’m my ear. When I tried to turn the volume down it would automatically turn the volume up

by Eating On Two Wheels

SleepScore has a fatal flaw and it is this: “...measured against known sleep averages of your age and gender.” To be truly useful, your sleep pattern should be compared to what is known is necessary for good health. And modern science has shown us that even seemingly benign sleep shortages are
more detrimental than we once realized. (Do read Matthew Walker’s book on the topic!)
So if you happen to belong to a demographic group that typically does not sleep well (the elderly, women in peri-menopause, groups prone to obstructive sleep apnea), SleepScore could (and does!) detect your (poor) sleep pattern accurately and yet assigns it a shining score! Six and a half hours of sleep, more than half of which was light sleep, should probably not be assessed a 92 in light of current science.
If you can ignore the this app, and have the knowledge to properly analyze your results, SleepScore could be useful. If you depend on the number to guide you, you may not be working off of accurate information.

by EAM 1976

SleepScore for iPad needs a lot of work! The ability to scroll is not active. When it asks me if I was up during the night it cuts the paragraph off where I can’t read everything & it won’t allow me to scroll down so I can’t answer! Also the graphics are too big & it cuts off the picture of the moon/sun & it doesn’t show all the text! The only reason I know what it is supposed to say is that I watched the video! Then after my sleep tracking it sometimes freezes & I have to restart my iPad to get SleepScore to work again & it erases the night before when I do that sometimes!
I like the idea of SleepScore but I will not upgrade until the bugs get worked out! I hope you offer me a discount when it gets fixed! I would have paid the price to upgrade if not for all the problems! I have the newest iPad with the largest amount of memory so that shouldn’t be the problem with SleepScore !

Please fix it for the iPads!😕

by Carrie.sf

Right the points I’ve noticed:
One, if you have a bed partner who watches TV in the room while you have SleepScore on, the time is counted as either you being awake or as no signal. I’ve missed multiple hours of sleep being logged due to this.
Two, similar to the first, inability to use any other apps to play music, white noise, or meditations while falling asleep or you don’t have sleep logged. This is an issue using the phone, headphones, or Bluetooth audio. I occasionally will use the Calm app for sleep if I’m just not tired… can’t do it with SleepScore.
Third, if you just grab your phone in the morning and forget to tap and hold to turn off logging your entire night’s data is deleted. It doesn’t auto detect that you’ve woken up and prompt you to turn it off like other apps do, it just deletes the entire night.
I wanted to find an app that would give me more detailed data than another one I’ve been using for years, but this one just is not it…

by I. M. Sotired

If the sensor could locate your upper body ALL night, then the results would be valid & usable by my doctor. EVERY morning when I wake & check the data on the graph & time circle, it states the program was paused (or one other statement) throughout various times during the night. It will record minutes to hours of this non-data. I am so meticulous about where the phone is placed & am paranoid about my body position or blankets. Even though I’m trying to sleep, now I’m waking to glance at the screen in order to see if data is being recorded or not! At this rate, SleepScore should BEEP when it isn’t able to record data or should simply shut off. The reason being is those unclassified minutes to hours are interfering with the validity of the final sub-scores as well as the final mind, body & overall sleep scores. If all the significant glitches could be fixed, this app™ would be a valuable app! PS My iPhone 6s is about 1 yr old & works very well. Best wishes. I’ll hang in there with SleepScore for a little while longer to give you a chance to solve the problem. 🙏🏻 Thank you 😴 M.

by Julianjm

I’ve used this for a couple nights now and the tracking seems to work well (first night seemed wrong but now it’s better). It shows a very regular cycle: light -> deep -> light -> REM, repeat (with lots of waking in between), but i wonder if this is a sign of accuracy or it’s just the tracker’s priors overwhelming any actual signal. I’ll have to check out the white paper I guess.

However there is a serious design flaw. I suspect they didn’t test this on people my age (25) because whenever i move (changing positions while awake, etc) my phone will blast high pitched noise right into my ear, I assume in an attempt to keep the sonar signal going in the presence of background noise. Very unpleasant and makes me worry if it’s hurting my hearing. Though on the plus side, if it is, then soon I won’t have to deal with this problem anymore. I’ll keep trying, but this is probably be a dealbreaker for me.

by PuppyLover99178

SleepScore seemed awesome when I tried it the first night. The graphs were super easy to read, it was accurate and I found a bunch of additional features. However, the next night when I turned on that tracker and the alarm on SleepScore (with the 30 min time window), the next morning, I overslept! The alarm never went off and it wasn’t even tracking me anymore. So I decided to try it the next night and i SWEAR I turned on the alarm and the tracker. When I woke up in the morning, I had overslept and my tracker turned off. This is extremely annoying and would like a few reasons this could be happening. Thank you!

P.S When I move around when I’m awake I hear this high-pitched noise and it freaks me out. I know it’s SleepScore making the noise, but whenever I hear it, it gives me chills like an alien is next to me.

by TheSleeplessArtist

SleepScore is excellent when it’s working, I’ve been using it for almost two weeks but there are nights it doesn’t track at all even though I’ve set it every night since I downloaded it. It hasn’t been able to gather the preliminary week of data and it’s frustrating. The way I use SleepScore: I close down all apps, I open this app right before bed tap “go to sleep” and begin tracking, my phone goes automatically into DND over night, and in the morning I wake up and go about my day until I get a moment to read the this app findings of that previous nights sleep. for 4 days throughout my usage I’ve logged in and been disappointed to find no data. Is this a glitch, am I doing something wrong? Please get back to me. Thanks guys, I’m grateful for this tool, and hope I can get it to work for me.

by ADel1005

I really like SleepScore it worked really well. It did let me know when I was asleep or when I was not. Like a lot of the free features it has. Unfortunately, I moved my bed toward the wall and my nightstand is on the other side of the bed now. Since I have a new bed I don’t want to break in the other side. So I sleep by the wall on the side I’ve already been sleeping on for the past week. But now I can’t use SleepScore since the nightstand is too far away, more than an arm’s distance. I tried putting it besides me on something sturdy, but for two nights it were say that the connection was lost no signal and it would stop working! Too bad it doesn’t allow me to put my phone by my pillow. I did find other app called Sleep Better that does allow me to put my cell under my pillow. But I don’t like the features. It doesn’t allow me to look at every hour that I’ve slept like Sleep Score does.

Please fix it so users can use to under their pillows!!! 🤞🤞

Thanks!

by Noone2013

I like the idea of SleepScore- I tried another one, but all it did was track the time I was in bed. I love that this tracks my actual sleep pattern but ... I am on night 3 (it should be 4 but it couldn’t save/keep my data from night 1 because when it asked if I had been out of bed for more than 30 minutes I said no, because, though I did get up, I was only out of bed for 10 minutes.) it has asked that question every morning since and I clicked yes, - though I wasn’t out of bed for that long-so it saved but with big gaps in the data- I think the problem is that my husband sometimes turns the tv on when he comes to bed and that messes up the way SleepScore works during the time the tv is on. However, that’s not the reason for the 3 star rating - for some reason, though SleepScore shows in my health data app, and I have enabled it to talk to each other - my actual sleep data doesn’t transfer/show up in the health app. I tried looking at the FAQ and the the site, and I can’t find anything to explain this problem. I want SleepScore to work, so I will keep trying for a few more days - but I am getting discouraged.

by Knarf123456

Now can’t track a full night sleep. Did the latest iOS update break it?

Update… it is working again so I’ve updated my earlier review.

I’ve compared the results of SleepScore with a recording of my snoring and noticed that sometimes when SleepScore says I’m awake my snoring is still present. I’ve also compared SleepScore’s results with the report from my watch and the deep sleep and rem sleep times are different. Which to believe??? Overall I think that getting data from several sources and comparing gives a reasonable view of your sleep and view SleepScore as a good addition to the toolbox.

by HappyOaklandish

A sonar hi frequency sound catches your every move and breath, giving useful info night after night. Some few folks (both my wife and 10 yr old) can hear the hi frequencies and it bugs them. My only gripe is some nights I need to turn it off and back on, and there is no Pause feature and no way to average 2 or more scores in the same night. I had no idea how many times a night I wake up before SleepScore! No wonder I need 8 to 9 hours in bed to get 7 hours of restorative sleep. There’s lots of advice within SleepScore about many aspects of sleep and the developers don’t push their profit center, CPAP for sleep apnea, noticeably at all. A definite thumbs up in spite of a few small complaints about SleepScore which has been under development for several years.

by Regular Y Member

SleepScore doesn’t take that long to figure out. The data on your sleep quantity and quality is pretty good. From what I’ve read, the technology they use is supposed to be pretty accurate.

I have an iPhone XR and the latest operating system. You have to leave your phone plugged in at night and on a nightstand that is close to your body (Especially head) position. You have to tell SleepScore you’re going to sleep, either by Siri, or by tapping start.

One disadvantage compared to the Fitbit versa that I had been using is that the Fitbit automatically tracks your sleep. You don’t have to start any app to do so.

by Generator245

Liking SleepScore a lot after about a week and a half of use. It’s a little picky about how/where you have it placed so it can “detect” you and track throughout the night, but once you find a good position close enough to you it’s good. My only real feedback I would give right now is that there doesn’t seem to be a way to adjust the volume on my device in regard to the smart alarm feature. I really like this feature and I feel it has reduced my grogginess upon waking, but SleepScore seems to have a default volume level for the alarm that is significantly louder than it needs to be, especially considering how close your device is in order to track your sleep! My husband is not usually woken up by my alarms but this one is so loud that it has woken him up a few times, and when I try to turn it down on my phone, SleepScore moves the volume level right back up. Maybe this is just a bug that could be fixed? I would definitely recommend SleepScore as it does have a lot of really good features and is a really good learning tool, but it does still have just some general bugs to be worked out.

by EzaBland

OMG, SleepScore has been great! I have always had bad sleep, like really bad, tired a lot. I’ve tried different apps to help me, but none have given me more than what just feels like guesses from my initial input.
SleepScore has made all the difference, firstly it told me I had terrible sleep, my score was low and told me I wasn’t get into ‘deep sleep’ enough. Yeah, I know! It also got my awake times pretty good, i looked at my alarm clock and was pretty spot on.
The best thing about this has been in the last week, it has given me heaps of advice on what to do to get better sleep. this app has been structuring my sleep time and I’ve been taking the recommendations. My sleep score has gone up 20 points, and I feel much better! ...Just hope it lasts
I also got some space back on my bedside and my alarm clock is now just a clock on the other side of the room. Not there yet but making improvements. Thank you for helping

by Lunarnosreem

SleepScore seems to do fairly well tracking my sleep and confirming what I already suspected (that I wake up a lot and don’t get enough deep sleep), but it falls short in two key areas:

1. There is no advice on how to address your sleep issues. They sell products but there are no recommendations for your particular patterns.

2. The interpretation of the data seems off. I got less than 7 hours of sleep two nights and woke 4-5 times both nights, woke up feeling like total crap, but I got sleep scores of 94+ and SleepScore opened with “you may have a spring in your step today!” Maybe some people feel good after 6.5 hours of sleep, but I do not. I would have given myself a sleep score of maybe a 60. I hate to think how badly I’d have to sleep to get a low score.

by Kbtpm

I love how SleepScore provides useful analysis of sleep cycles that helps me to optimize and fine tune my sleep. However, it has a tendency to crash half the time, so I wake up with no sleep data.

I think it’s weird that SleepScore doesn’t allow you to delete sleep analysis under 4 hrs. Last night I turned it on a little too early and decided to stop recording, delete the 30 mins of recording time, and restart it later in the night but wasn’t able to. Since SleepScore crashed, I now have one day that shows a sleep score of 0 and a severely reduced weekly Sleep Score average.