Self Status

Last Updated on 2024-10-07 by Self Lender, Inc.

I have a problem with Self

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User reports:
No current problems

- Randomly closes accounts for 5 different reasons

- Makes it difficult to close account

- Takes 3 days to confirm identification

- Keeps money if process is not completed in 15 days

Kenneth Madison 2022-12-27

Will not let me log in

Orli Amir 2022-03-30

Have log in issues with app and also wont allow me to reset password.

Penny Graff 2022-03-25

Please fix your app. I look forward to try it out. Kindest regards, Penny

Penny Graff 2022-03-25

Hi. Your App crashes and does not work. Kindest regards, Penny

Showing 1-4 of 4 reported issues:

Common Self Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Self network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Self App
1. On android, goto Settings » Self » click [Force Stop]

Clear Self App Cache and Data:
1. On android, goto Settings » Apps » Self » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Self.

On android, goto Settings » Apps or Manage Apps tab.
Click Self » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Self » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Self