Qerko Status

Published by Qerko s.r.o. on 2024-03-08

Qerko was born from our desire to make paying in restaurants, bistros and cafés
easier. We didn’t want to spend any more time waiting in the queue at the bar
or complicatedly separate the bill with our friends at one table.

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Common Qerko Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Qerko app on iOS and Android devices. Solve all Qerko app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Qerko iPhone Issues and Solutions

Qerko iOS app crashes, not working, errors
Qerko iOS app network issues
Qerko on iOS has black/white screen

Qerko Android App Issues and Solutions

Qerko has errors/crashing/not working
Qerko server network connectivity issues
Qerko has black screen

Qerko iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Qerko app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Qerko app crashes or not working on Iphone (iOS):

Close and restart the Qerko app on iPhone
Update Qerko app to the Latest Version for iOS
Uninstall and reinstall Qerko iPhone app
Update your iPhone to the latest iOS version

Fix Qerko on iPhone unable to connect to server/internet connection issues::

To resolve Qerko network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Qerko black/white screen (blank screen) on iPhone:

Follow the Qerko iOS app troubleshooting guide Here →

Qerko Android App Issues and Solutions

Fix Qerko not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Qerko app issues:

Force Stop the Qerko App
1. On android, goto "Settings" » click Qerko app. » click "Force Stop".

Update Qerko to the latest version on PlayStore

Clear Qerko App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Qerko app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Qerko.

Fix Qerko unable to contact server/ Qerko internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Qerko » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Qerko » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Qerko on android.

Solve Qerko black/white screens issue on Android:

Follow the Qerko android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Qerko s.r.o., developers of Qerko.

100% Contact Match

Developer: Qerko s.r.o.

E-Mail: [email protected]

Website: Visit Qerko Website

55.56% Contact Match

Developer: Qerko s.r.o.

E-Mail: [email protected]

Website: Visit Qerko s.r.o. Website

About this app

What is more, with this app, you can get rewards in the loyalty program too. • Easy pay your bill or its part in a restaurant. • No more wasting time waiting till the waiter comes. • Comfy payment via QR code in a restaurant or at your TV screen. • You get rewards in the loyalty program just for paying. Registration and adding the payment method can be done in less than a minute. this app app represents revolution in payment, so let yourself be part of it and decide on your own, when and how you are going to pay. We didn’t want to spend any more time waiting in the queue at the bar or complicatedly separate the bill with our friends at one table. And we pursued this smart payment system beyond gastronomy borders! You will get your receipt right after payment in your e-mail and in the profile in app, too. this app was born from our desire to make paying in restaurants, bistros and cafés easier. Download Qerko , scan the QR code and easily pay with just a swipe.