Are you having issues? Select the issue you are having below and provide feedback to Rally Coach.
- No way to track exercise
- No way to track water consumption
- No way to backdate weigh-ins
- No way to add foods not in the database
- Interface with Fitbit is lacking
- Food entry features rarely allows you to measure food in grams
- Can't enter a weight over 99 grams
- No analysis, macros, or ability to easily track foods with food scale
Suddenly I can’t enter any foods in the food tracker. As soon as I start to type, this error message appears: “Whoops! Something went wrong, please try again.” CANCEL / TRY AGAIN.
I cannot log any of my food the search isn't working. I've tried it on the mobile app, deleted the app logged back in nothing works. Won't log my food on the web from my computer either.
App doesn’t load when opened for a couple weeks. It looks like it’s just constantly losing but is frozen. I have deleted and re-downloaded the app and still doesn’t work.
Screen freezes with one letter stating fixed in the air.
I have not been able to use Rally Coach for the past few days. The screen is white and unresponsive. Both on IPhone and laptop. I have rebooted phone and still nothing.
My Rally app will not work at all. None of my information is available.
Mr food tracker is not working. When I try to search for food. Pop up says "whoops something went wrong Cancel or retry"
Complete guide to troubleshoot Rally Coach app on iOS and Android devices. Solve all Rally Coach app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Rally Health, Inc., developers of Rally Coach.
You’ll get tools you need to reach and maintain a healthy weight, like weekly online live coaching sessions and anytime, anywhere coach messaging. Digital Wellness Coaching provides the tools, strategies, and live coaching (for some programs) to tackle everyday challenges from eating smarter to financial wellbeing. Everyday life is tricky to navigate but this program includes the tools to make life easier. *Programs and some features on Rally Coach are available to eligible program participants. Included are separate tracks to help prevent and manage diabetes for you to share, listen to, and learn more about diabetes to live healthier. Our app has programs for weight loss, quitting tobacco, diabetes prevention, diabetes management, and wellness coaching. Plus, trackers for food, activity, weight, and more to help you live a healthier life. Quit For Life helps you to quit tobacco using proven tools and strategies. Access videos, articles, text support, and more anytime, anywhere, and stay on track with nicotine replacement therapy (like gum and patches) delivered right to your door. Real Appeal Weight is proven to help you achieve real and lasting results. Quit for good with live coaches who develop and guide through personalized quit plans. Take small steps toward big health improvements with the Rally Coach™ app. Now featuring enhanced tracks to fit your unique needs. Check with your employer or health care provider to learn which programs are available to you. *Our trackers are integrated with Apple HealthKit and you can easily sync your data with your HealthKit supported devices.