Contact Argent Your Starknet Wallet Support

Argent states that they use 10+ exchanges to find the “best” gas prices, but the word “best” is an arbitrary term as it doesn’t specify if it’s best for the customer or best for Argent. Their whole model appears to be centered on keeping any and all assets on their platform, which I understand, I just feel that the way they appear to go about it is not immediately apparent to their customers. Purely as an example, who in their right mind would transfer $100 worth of Ether off their platform if they have to pay ~$30 in gas fees? That same transfer into Argent is ~$5 in gas fees. That’s a MASSIVE disparity if they are using the 10+ exchanges with the best price for customers, and one that I, for the life of me, am unable to account for. OK, so how about staking? Well converting your Ether to another token is also excessively pricey. Your assets are effectively locked on the platform due to the exorbitant fees. Unless you own tens of thousands of dollars of crypto assets and want to centralize them on Argent, this platform is not for you. I intend to take a sizable hit in fees just to get completely off this platform which is unfortunate because, as others have stated, it is very well designed and easy to use.

I RARELY feel compelled to leave 1 star reviews but Argent has done their utmost to warrant it. So here it is! Let’s get the obvious out of the way first. Argent is insanely expensive. Their gas fees are nearly TRIPLE (three times! That’s cold hard math!) That of Metamask, or literally, any other platform I’ve used. They have no explanation for this that makes any sense. Now let’s get to the nitty gritty. I experienced a complete application failure with Argent that resulted in me losing around $450. Their app debited my account twice, with no explanation, during a token swap via UNI. Look, I’ve been swapping for years, and this has never happened. Sure in 2018 it would’ve been $12 and I probably wouldn’t have cared or written a review. But it’s not and application failures are expensive. Argent completely abdicated responsibility for this. They blamed UNI, and then when I called them out, they ignored me. Still waiting for a response. Look, all I can take away from this experience, is that Argent is a bottom line company who doesn’t give a darn about customer experience. Period. USE METAMASK! Avoid this sham at all costs.

I was looking to invest and earn with compound and saw that Argent was a popular tool to do so. I got the app and was looking to invest but it said I had to have 100 dollars of eth in my wallet. Fair enough. I transferred 100 dollars of eth from my main crypto wallet and it appeared in my account a couple minutes later. The fees for transferring where fairly high but there was a high traffic notice so I didn’t mind. So now I should be able to invest right ? I had added my 100 dollars of eth into the account and now it’s activated. Nope. I go to invest and it still gives me the same notice saying I need to activate my account. Ok maybe it takes a day or two for the system to notice my transaction. A about a week later I still get the notice and I emailed support and they told me to “pay the network fee” but when I look at the learn more page for this notification it just re directs me to the add finds page and I feel like I was completely scammed. Maybe there is a chance there is something I misse but it just seems like a weird racket.