Company Name: Zerion LLC
About: Zerion is the first smart, social crypto wallet connecting you to Web3- from
DeFi to NFTs and everything in between. Turn your phone into Web3 mission
control and start buying, selling and trading crypto assets and NFTs with a
wallet built for humans, not degens!
Join 300k+ people who explore all of Web3
from one app.
Listed below are our top recommendations on how to get in contact with Zerion Wallet: Crypto & Web3. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Zerion Wallet: Crypto & Web3. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
by Rick_james_b
zerion has done alot of work in making their app ux easy to use and visually appealing. however, the app lacks basic data aggregation visuals/charts/breakdowns. syncing account balances is often slow and inaccurate. really just disappointed in how little you can actually do besides wait for the wallet balance to load. swaps and investments are undoubtedly going to happen directly on other protocols for various reasons eg token incentives, airdrops, etc. but what brings users to zerion?
wallet management! the need to have birds eye view of all my walllets and the ability to slice and dice and visualize all of that information. if you could offer that you would have users spend way more time on your website/app.
i really recommend focusing on offering strong wallet management and analytics. its so hard to find a nice ux on ios and mac like zerion but please improve what we can do and how we can analyze our wallets. happy to chat further if u like.
by Jugan182
Everything about this app is absolutely horrible. Insanely high transaction rates and exchanging coins is ridiculous. It kept erroring out on me and when i tried to try again it reset my transfer coin to USD and charged me 99$ to exchange 370$ of ETH. Now you can’t buy any other coins with USD so it’s worthless and must be converted back to ETH, and wouldn’t you guess it another $105 charge. Then when i finally get to exchanging the coin I wanted it’ll be another $100+ fee. Atomic wallet blows this out of the water
*Update* stuck with $370 of USD and the transaction fails every single time i try to convert it to ETH. STAY AWAY FROM THIS APP IT LOOKS LIKE IM OUT CLOSE TO $600
by Hello My Name Is Olleh
Two days later and one less than convincing asymmetric chat support conversation (which took hours), I still haven’t seen a funds posted transferred directly from an exchange that were confirmed within five minutes. Sent nearly a whole Ether and this is the experience? Caused me to miss out on the purchase of a NFT art piece. Told it’s a ‘somewhat rare’ circumstance where the wallet isn’t syncing and reflecting on-chain. Still waiting. My customer loyalty will entirely rare. Done with this—not trusting money to a junior league wallet/dapp. Not even an Ethereum fan but will use MetaMask where necessary.
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