Church Center App app not working? crashes or has problems?

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35 User reports:
App has problems
 User reports 35

⚠️ Most reported problems ⚠️
Not working
46.0%

Something else
30.0%

Connection
16.0%

Login
6.0%

Problems reported in the last 24 hours

24 hour clock ⏰

🔨🐞 Solved: verified fixes that worked!

Reported Issues:
S
Susan Gripka:

Cannot see my group on Church Center

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solution
C
Cheryl White:

There is no save button on my app only cancel

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solution
P
Priscilla:

The church center app will not allow me to pre check in my kids, just shows my church logo, that's it

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solution

📋 15 Reported Issues:

B
Buddy Rathmell 2023-11-17

The app consistently kicks me out and I have to enter my phone number and and get a code to log back in. This has probably happened about 2 X a month since I first downloaded the app.

R
Robyn Farrell 2023-11-14

So annoying!! App doesnt open & i dont get messages for my small group!!

S
Sarah Sherwood 2023-06-27

I cannot enter search request in Directory. (Keyboard will not open on screen.)

J
James DeGardnuer 2023-06-01

Email Link does not connect to email.

⚠️ Troubleshoot | Report Issue ⚠️
A
Amy Rodgers 2023-04-11

It keeps telling me I don’t have payment info stored and none of my recurring payments are showing up then an error pops up saying “ERROR” There was an error setting up giving please try again This has been going on since Saturday April 8th 2023

K
Kevin Salazar 2023-02-06

The app after 1 or 2 minutes begins to slow down & eventually freezes.

C
Chita Olson 2023-02-02

Hello, the giving feature on our church app is not working. It states "no funds found!". Would you be able to help with that? Thank you! Chita

I
Ingrid Jooste 2023-02-01

If I click on icon it only goes to a white screen. Nothing happens. It did work in the past, now not at all

M
Margot Hanna 2022-12-21

The app won’t let me in. Says I’m 13 years of age. I’m 62 years old. How do I clear this up so I can use the app?

⚠️ Troubleshoot | Report Issue ⚠️
J
Janine Jolly 2022-11-26

Scrolling issues and texting hesitation on Android

S
Sharon Johnson 2022-09-30

The app is not opening at all. I can’t get on my Church Center app for Hillside Church in Cameron Park CA.

B
Brad 2022-08-14

Cannot update personal info. Keep getting ‘Oops… Error updating person’. Have tried deleting and reinstalling, but still get same error.

M
Melissa Lore 2022-08-07

I can’t login to my account! I select my church and i put in my phone #. Then I enter the code it sends me, my profile pops up for half a second, and then it slides off the screen. I see the church logo and a blank white screen with no profile to choose from. Please help!

B
Blair 2022-07-05

Trying to setup my account- I select my church and it asks for an email or phone #. When I enter the code it sends me, my profile pops up for half a second, and then it slides off the screen. I see the church logo and a blank screen with no profile to choose from. Guess this is my notice of excommunication 😂

⚠️ Troubleshoot | Report Issue ⚠️
R
Regina-Anne 2022-04-13

I have tried 6 times to load recurring payment. No matter using app or web/internet version same problem happens. After loading payment info I triple check it loaded, verified. Log off, go back into account, recurring payment method is there. A day or two later, is gone. Like I never loaded payment info. Next day, receive email saying payment cannot be processed because none there. I check, yup, no payment method listed. I am for 7th time deleting all from profile and starting over. Is the problem me or that my church has not done Updates to the app?

Showing 1-15 of 15 reported issues:

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Common Church Center App Problems & Solutions. Troubleshooting Guide

Table of Contents:

  1. Church Center App iPhone Issues and Solutions

  2. Church Center App Android App Issues and Solutions


  Contact Support

Verified email ✔✔

E-Mail: support@planningcenter.com

Website: 🌍 Visit Church Center App Website

Privacy Policy: https://planning.center/privacy/

Developer: Planning Center




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