Are you having issues? Select the issue you are having below and provide feedback to Church Center App.
- It is not possible to edit or delete monthly automatic giving
- Safari restrictions can prevent donating with the app
- Issues with linking checking account
- Unable to log back in after updating
- No contact info for the company
- No giving history or email instructions
The app consistently kicks me out and I have to enter my phone number and and get a code to log back in. This has probably happened about 2 X a month since I first downloaded the app.
So annoying!! App doesnt open & i dont get messages for my small group!!
I cannot enter search request in Directory. (Keyboard will not open on screen.)
Email Link does not connect to email.
It keeps telling me I don’t have payment info stored and none of my recurring payments are showing up then an error pops up saying “ERROR” There was an error setting up giving please try again This has been going on since Saturday April 8th 2023
The app after 1 or 2 minutes begins to slow down & eventually freezes.
Hello, the giving feature on our church app is not working. It states "no funds found!". Would you be able to help with that? Thank you! Chita
If I click on icon it only goes to a white screen. Nothing happens. It did work in the past, now not at all
The app won’t let me in. Says I’m 13 years of age. I’m 62 years old. How do I clear this up so I can use the app?
Scrolling issues and texting hesitation on Android
The app is not opening at all. I can’t get on my Church Center app for Hillside Church in Cameron Park CA.
Cannot update personal info. Keep getting ‘Oops… Error updating person’. Have tried deleting and reinstalling, but still get same error.
I can’t login to my account! I select my church and i put in my phone #. Then I enter the code it sends me, my profile pops up for half a second, and then it slides off the screen. I see the church logo and a blank white screen with no profile to choose from. Please help!
Trying to setup my account- I select my church and it asks for an email or phone #. When I enter the code it sends me, my profile pops up for half a second, and then it slides off the screen. I see the church logo and a blank screen with no profile to choose from. Guess this is my notice of excommunication 😂
I have tried 6 times to load recurring payment. No matter using app or web/internet version same problem happens. After loading payment info I triple check it loaded, verified. Log off, go back into account, recurring payment method is there. A day or two later, is gone. Like I never loaded payment info. Next day, receive email saying payment cannot be processed because none there. I check, yup, no payment method listed. I am for 7th time deleting all from profile and starting over. Is the problem me or that my church has not done Updates to the app?
Complete guide to troubleshoot Church Center App app on iOS and Android devices. Solve all Church Center App app problems, errors, connection issues, installation problems and crashes.
Table of Contents:
Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Ministry Centered Technologies, developers of Church Center App.
See a calendar of events, access sermons, give, pre-check your family, browse the directory, join groups, and register for events on iOS. The Church Center App by Planning Center is where you can explore, engage, and get involved with your church throughout the week. Each feature is powered by one of our products, based on what your church has subscribed to.