Church Center App Reviews

Church Center App Reviews

Published by on 2024-10-29

🏷️ About: The Church Center App by Planning Center is where you can explore, engage, and get involved with your church throughout the week. See a calendar of events, access sermons, give, pre-check your family, browse the directory, join groups, and register for events on iOS.


       


Overall Customer Experience 😎


👿🤬😠 Negative experience
57.0%

🙄💅🫥 Neutral
33.2%

😎👌🔥 Positive experience
9.9%

~ from Justuseapp.com NLP analysis of 1,025 combined software reviews.



Summary of Customer Reviews (Takeaways): 💎

- I love this app

- It is possible to set up monthly automatic giving

- It is easy to enter credit card information and select the fund to give towards

- The developer responded and resolved the issue I was having



Read 30 Customer Service Reviews 👿🤬😡😠💢😤

3.8 out of 5

Need help!

2022-05-21

So ChurchCenterApp was working, and I have a recurring donation set, but after updating I was logged out and couldn’t log back in. I was able to make a “new” account using the exact same phone number and email, but there’s no giving history and ChurchCenterApp won’t email me no matter what. I can’t find ANY contact info for this company so that I can get back to my old account or update giving or see a history of giving or anything. I tried to reconnect my bank and it said see email for instructions but there’s no email whatsoever.

Trouble upon trouble with this app!

2022-06-22

I have had issues with this church center for months, the church’s associate pastor has been on with tech support on my behalf but can’t get it fixed. It started with trying to link my checking account, they deposited two small amounts I checked the deposit amounts told them the amounts they deposited and they said no that’s not correct. It’s literally the amounts they placed in my account but they say it’s not so it costs more to give by debit card. Now I can’t give by debit they continue to flag my account and will not allow me to give to my church at all. So I would truly discourage anyone from using ChurchCenterApp for their congregation.

Please make it easy to change churches

2022-07-23

I love to watch and check up on churches I have attended in the past. On that note I would love to give money to those churches through ChurchCenterApp . But since I have to Log Out and then search for the church and have another text or email confirmation and set up my bank information again.... then I can give and then repeat the process for another church. Please make this more convenient by having the option to switch churches while still Logged In and having your profile keep your saved Bank information. Other than that it’s great because ChurchCenterApp have a great history of tithes or giving.

Nice but needs improment

2022-08-24

I use ChurchCenterApp to set up recurring donations to my church. Updating credit card information is awkward. To update the expiration date and cvv you need to delete the entire card and re-enter everything all over. But worse than that, when you delete the card, it also deletes some, but not all, of your donation schedule information and furthermore does not tell you about the partial donation schedule deletion, preventing the donations from restarting. After a few weeks of wondering why no donations and a donation failure email, I had to relogin and figure out what went wrong. Two suggestions would be a way to update just credit card expiration data and cvv. Also provide, after a credit card change, a pop-up telling you the donation schedule information has been partially deleted and also needs to be re-entered.

Developer suggestions

2022-09-25

The UI is pretty clean and the UX is pretty good, but there’s a critical flaw in my opinion.

The bottom navigation is nice, but I’d move the 5th option for “more” to a top menu bar. Like a top right settings or ellipses icon, or broaden the account section when you click your profile and put the “more” there

In replacement, I’d replace it with either the groups or messaging feature… ideally I’d find a way to have both in the same place. The groups/messaging feature seem like the weakest part of ChurchCenterApp- which is a bummer because it’s directly how small groups and people can communicate to each other.

Right now you have to click more, then groups, then your group, then a message, then you can see messages. That’s 5 levels deep. Ideally it should be 2-3.

That would make the navigation so much better!

Needs help

2022-10-26

ChurchCenterApp is ok but half the time it doesn’t open. Very frustrating when I’m trying to access key information and I see the eternal circling around but never landing! I usually can’t access it in the afternoon, have to wait until later in evening. In talking with others, they have same issue. I’m wondering if it is a volume issue. Too many people trying to access it at same time. I almost rated it 2 for this reason but decided to be generous.

Problems every day

2022-11-27

I like being able to connect with my church through ChurchCenterApp. However, almost every day Church Center won’t load. I have to restart my phone to open ChurchCenterApp and get to notifications. Restart only helps for a few hours before the problem happens again—forcing yet another restart to access ChurchCenterApp .

Multiple categories in one giving check??

2022-12-28

I like ChurchCenterApp. It allows us to have phone numbers and pics next to members when you need to call them or don’t remember their name. I’m also glad I can pay here. I would ask the developer to update the giving section. I give to multiple categories every month (tithe, missions, mortgage capital, etc). As it now I have to send three separate giving and each one costs 25 cents.

Great! But it could be better!

2023-01-29

In the future, I want to get into software and user experience design, it’s what I love doing and I have a natural talent for it. Just within 2 minutes of downloading and using ChurchCenterApp , I can already see so many ways ChurchCenterApp can he improved, and ideas for features to be added. I’d love to help contribute to designing ChurchCenterApp ’s UI!

Great! Will services be apart of this?

2023-03-02

I love this! And it’s free? Crazy! The one thing I wish it had was services. Maybe a way to see when you’re scheduled for that month and to be able to accept and decline requests. Basically everything the services app can do but all under one app. That ever happening?

Strange problem to Install in iPad

2023-03-31

At first I could not help my friend to install it as I could not go forward after finding the church. After all the struggles, we found the solution. We have to turn the iPad into vertical orientation in order to see the “choose this church” button. How could we notice that when we had a keyboard attached with the iPad?!

Push Notifications

2023-05-02

So far we’ve have been using ChurchCenterApp for about one month now and we really like it. Our main suggestion is with an update with a push notifications option for the admin that could be utilized if needed to inform people of new changes to things going on with our church within ChurchCenterApp .

Works great, needs improved admin rights

2023-06-02

Love ChurchCenterApp , we have created groups for all our small groups and is very helpful in organizing events. The only way I’ve found to give group leaders privileges to add and edit members is to give all group leaders admin rights which allows them to see all groups. It would be a better design if individual groups only have access to edit their groups.

Issues

2023-07-04

Since my last phone update I’m not able to see my profile. I have tried deleting and reinstalling ChurchCenterApp . But I’m still having the same issue. Any tips on how I can fix this?

Can’t Have Multiple Churches

2023-08-04

Love ChurchCenterApp, so convenient. But there’s no way to change your church after you’ve added your church home. Also no way to add multiple churches. Now I can’t see events from other churches. Is there a way to do this?

A step in the right direction!

2023-09-05

This is the one piece PCO was missing: an interface that connects individuals with their home church. Users can edit their profile, giving info, and register for event all in one place. The giving function almost makes text to give obsolete.

Of course, there is a lot to develop.
This would be a great place to integrate a form of church communication as well. How about integrating some notifications?

Some more things to consider:
-Ways to contact the leadership
-A place to upload featured resources
-support for multiple campuses under one account
-Groups integration
-maybe check in integration

Can’t donate with app *edited

2023-10-07

I’ve deleted and re downloaded ChurchCenterApp a few times but to no avail. I can enter my credit card, select the fund to give towards, opt to cover or not cover the fees, but when I click on next nothing happens. Donating to my church is the only reason I use ChurchCenterApp so if it doesn’t work it sort of defeats the purpose for me.

*The developer responded and has resolved the issue I am having. If you have Safari restricted you will not be able to donate with ChurchCenterApp .

Love PCO! [edited]

2023-11-07

***EDIT: you can disable Events by disabling the Registrations app in the Accounts panel****

If one of the 3 or 4 buttons of your app says “Events” and it says you have “No Events”, that looks really bad. It’s literally the reason we’re not using ChurchCenterApp . Maybe if it said, “there are no events to register for, see individual groups for upcoming events” OR if the link was “Register”/“Registrations” OR you can optionally disable the button on ChurchCenterApp . Right now, one of the main links in ChurchCenterApp effectively says “your church has no life.”

Need Tech Support Help

2023-12-09

I love ChurchCenterApp! However I just discovered that it is not possible to edit my monthly automatic giving. I can’t delete it either. I’m sure this is a glitch! I have 3 different apple devices. Same problem on all 3 devices. Maybe it is only on my account because it is a serious unacceptable glitch! I’m sure you would have tons of complaints if this was happening to all your users. I need a method of contacting tech support. If you reply to this post I will find it and contact your tech support.
I’m giving you 5 stars for a great app and believing that you will respond quickly to this complaint!

Developers Who Listen are Gold

2024-01-09

It’s so awesome to be a new user looking through reviews from a year or so ago and see all the requests for features that exist now. Some of them are even key reasons our church is going to start using Planning Center/Church Center. Wonderful stuff! Going to submit some of our own and keep our fingers crossed.

Great app for most people

2024-12-16

ChurchCenterApp is great for connecting with your church. However, the login process is overly complex and not setup for those that attend or volunteer at multiple churches. Having to re-authenticate to switch churches is annoying. Would love to have it just tied to my PCO login and let me login that way.

Groups needs interaction

2024-12-16

This looks promising, but really needs group communication. Each group should function like a slack channel. Something the group can communicate on, upload attachments, share links...etc. and push notifications. Will drive adoption of ChurchCenterApp and will be a hugely helpful tool in growing our groups with real relationships.

Thank you PCO team!

Just what we were looking for!

2024-12-16

I love the abilities of ChurchCenterApp and the connections with PCO. Here’s some things I’d like to see (earn that 5th star ⭐️):
• groups accessibility from the CC app
• ability to post sermon recordings in ChurchCenterApp
• ability to take sermon notes in ChurchCenterApp

Great job!

2024-12-16

Great job guys! Would love to see a message board group pages and maybe even push notifications or texts when group leader email things out? Thanks!

Giving

2024-12-16

Make it possible to give to different funds on the same transaction. That would be super convenient. All other functions are great!

Update

2024-12-16

This update is beautiful!!!! The way the groups are organized makes it so much easier to see!

Giving/Donating

2024-12-16

ChurchCenterApp is really awesome, and the many uses are fantastic; however, for the past couple of months, it will not let me donate or tithe. I have it up to date, but it still doesn’t help. I wanted to let someone know if the issue. Otherwise it is fantastic!

Best app!

2024-12-16

We are so excited there is now an app to access for planning center! We are sharing at with our church members and hoping them like it as well. So easy to use, clean and intuitive!

Recommendation

2024-12-16

This is an awesome app for Believers Church. Everyone please download and navigate the easy way to schedule and obtain information. I highly recommend in this day and time of technology.

Shannon
2024-02-15

The app does not send a code to my phone or email regardless of how many times I try to send it or if I switch churches.



Is Church Center App Safe? 🤗🙏


No. Church Center App does not seem very safe to us. This is based on our NLP (Natural language processing) analysis of over 1,025 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.8/5 . Justuseapp Safety Score for Church Center App Is 14.8/100.


Is Church Center App Legit? 💯


No. Church Center App does not seem legit based on our analysis. This conclusion was arrived at by running over 1,025 Church Center App User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Church Center App Is 64.4/100..


Is Church Center App not working? 🚨


Church Center App works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



Pricing Information 💸🤑💰

**Pricing data is based on average subscription prices reported by Justuseapp.com users..

- Basic: Free

- Access to basic features such as calendar of events, access to sermons, and directory browsing.

- Standard: $9.99/month

- Includes all basic features plus the ability to give, pre-check your family, and join groups.

- Premium: $14.99/month

- Includes all standard features plus the ability to register for events.



How was your experience with Church Center App? Post a Review




Features

See a calendar of events, access sermons, give, pre-check your family, browse the directory, join groups, and register for events on iOS.

The Church Center App by Planning Center is where you can explore, engage, and get involved with your church throughout the week.

Each feature is powered by one of our products, based on what your church has subscribed to.

  Customer Service/Support
Developer:
Ministry Centered Technologies